I recently purchased a bag and it is what I have been looking for for a while. I received it and found that there are fingernail scratches on it that were not described in the listing. (I know Chanel lambskin is delicate but these indentations look like they should definitely be mentioned because they are obvious).
The seller suggested that I should take it to Chanel and see if anything can be done. I know even if they can get rid of it, repairs will cost at least a hundred, likely more. What should I do in this case? I don't want to be a difficult buyer but I was surprised by the marks.
I am at a loss for how to proceed. Thanks for reading and in advance for any suggestions.
The seller suggested that I should take it to Chanel and see if anything can be done. I know even if they can get rid of it, repairs will cost at least a hundred, likely more. What should I do in this case? I don't want to be a difficult buyer but I was surprised by the marks.
I am at a loss for how to proceed. Thanks for reading and in advance for any suggestions.