What does it mean when paypal says seller protection partially eligible??

[honestgirldaisy]

This is the first time I have seen that come up

 

[denimbarks]

I just had that, and when I clicked on the link it said I was not protected against chargebacks. Is one of the words a link? (I forget where I clicked.)

 

[pebblesbb]

Bumping this thread. I just received my first "partially eligible" seller protection and was wondering if anyone else has seen that?

 

[K.Z.]

It means you're eligible for item not received (INR) claims under seller protection but not for unauthorized payment claims.

 

[pebblesbb]

^^thanks!

 

[K.Z.]

 

[abbiesmommy]

Interesting..I have not received this message yet.Good to know,but scary.As it seems to me possibly someone knows this could be an unauthorized transaction??? I would be scared in this situation??? Is it ok to proceed??

 

[K.Z.]

Are you talking about a specific transaction? Transactions are eligible or partially eligible based on different aspects of each transaction. A transaction is not partially eligible because someone "knows this could be an unauthorized transaction."

 

[abbiesmommy]

Are you talking about a specific transaction? Transactions are eligible or partially eligible based on different aspects of each transaction. A transaction is not partially eligible because someone "knows this could be an unauthorized transaction."

Karmen,that is where I am confused.I have never gotten this message...But it saying I would not be covered for unauthorized payment claim,that would scare me.Why would some be ok, but not all?? I am so lost.. I guess if it ever pops up I will ask all of you,as I would be scared to get into a bad situation.I know reading all these threads are making me very paranoid to keep on selling on ebay

 

[K.Z.]

PP has its criteria on which it bases these and other decisions about coverage. In this case, I think it mostly depends on whether the transaction is on or off eBay and the countries (buyer and seller's) involved in a transaction, as well as who knows what else. I wouldn't let it scare you or make you paranoid especially when you're not facing that problem. Why worry about it now?

 

[alliemia]

i've gotten this in my business transactions, nothing to do with ebay. usually it is when the purchaser doesn't have a paypal account, and they use their credit card, and also when they send a gift order and have a different 'ship to' address than the 'bill to' address.

 

[alliemia]

i guess it could be a stolen card or something in those instances, so they don't totally cover you from chargebacks.

 

[abbiesmommy]

Karmen & alliemia thank you!! Very good to know.Oh no I am not worried about it at this moment.But for sure good to know,and was curious too.Thanks for your help!!

 

[K.Z.]

 

[abbiesmommy]