Chase intervened on OP behalf and made the decisison to put the money back..
that is why I think PP needs to duke it out with Chase...
I agree. PP is trying to use limiting her account as a way to coerce her into taking back the Chase chargeback. They are using what they think is punishment action to force her hand. Why would she need to respond to them at all? It's between Chase and PP now. She gave all the info to Chase and she doesn't need to have any more contact with PP. And in fact, it is probably best that she doesn't. Who knows how anything she says could be used by PP?
Correct me if I'm wrong, but in my mind, this is the equivalent of a lawsuit when the lawyer for the defendant tries to communicate directly with the plaintiff rather than through her lawyer.
At the best, her communications with PP could have no effect at this point. At worst, and most probably, it could be detrimental to her. She should only communicate with Chase.