be sure to add in here about the official, legal, document from Hermes that proves the bag to be real, you submitted that as your evidence, and it wasn't taken into account. They knowingly destroyed property that was legally deemed to be authentic.
WARNING, Paypal just made me lose $20 THOUSAND dollars from a scamming buyer
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be sure to add in here about the official, legal, document from Hermes that proves the bag to be real, you submitted that as your evidence, and it wasn't taken into account. They knowingly destroyed property that was legally deemed to be authentic.
Just a little tinkering....
I expect reimbursement for my property at the price agreed to by the Buyer in the dispute. I am providing 30 days for PayPal senior leadership/risk management to refund my money. In the absence of this resolution, I will file a lawsuit in Santa Clara County. I have already complained to the California Attorney General.
And I agree with the PP about stating you have substantial legal evidence that the bag was authentic.
I expect reimbursement for my property at the price agreed to by the Buyer in the dispute. I am providing 30 days for PayPal senior leadership/risk management to refund my money. In the absence of this resolution, I will file a lawsuit in Santa Clara County. I have already complained to the California Attorney General.
And I agree with the PP about stating you have substantial legal evidence that the bag was authentic.
agree here.. get a first name if they have a contact extension
get that as well... personally, feel that they are going to give you
the run around to discourage you from going further.. every phone
call seems like a dead end.. they are not giving any pertinent info..
they now need to wear you down so that you won't be making any
more phone calls.. just speak with an attorney see what your options
are and be as encouraged & diligent as you can be.. wouldn't it be
interesting if a major newspaper in Ca could cover this paypal
mess...
^well, there is nothing wrong with a newpaper... she's looking for
EXPOSURE..however, she gets it, she should get it... it could peak someone's
interest to go further... you never know who comes out of the woodwork to help!!!
EXPOSURE..however, she gets it, she should get it... it could peak someone's
interest to go further... you never know who comes out of the woodwork to help!!!
this is a jurisdiction question that is iffy...jurisdiction would be where the transaction occurred or the place where the plaintiff resides....however since this is an electronic transaction, i'm not sure how jurisdiction works...any other lawyers know?
in my opinion, since PP authorized her to destroy the evidence and deemed her letter of disproving the item's authenticity valid, they are the ones who should be sued for not having a valid system in place and just taking a signed document from the buyer which states that the item is unauthentic. they need to have someone on their end who is responsible for signing off on these things. KWIM? an actual person needs to be held accountable by going through checks and balances, i.e. evidence!
sue PP for bad business practices! this is your best bet since suing the buyer is going to be a lot of $$$. plus if you win, then it would make PP change their rules/user agreement! oh and you may be able to get other damages on top of just restoration...
I don't know if this is strictly for Paypal's convenience, but while poking around on that Paypalsucks website, I found this tidbit:
A Federal Court had already found that their User Agreement was unconscionable under California law. Referring to the provisions of the User Agreement the court said ". . .these provisions made the User Agreement unconscionable, and appear to represent an attempt by PayPal to insulate itself contractually from any meaningful challenge to its alleged practices."
Was posted by a guy who sued them in an LA small calims court, and won (even thought it was for only $150) Maybe there is hope?
Read article here:
http://www.paypalsucks.com/SuePayPal-1.shtml
The attorneys can weigh in on this but it's the county you are in and where you do business that has jurisdiction. They must have some other operations in Omaha. You can get a venue change, though, if you go to trial.
Do you think I should write anything about going public with what they have done? I mean, it would be a shock to the senses of most people if they saw it on a blog or the consumerist, etc.
OP, I know you said you've been all over the paypalsucks site, but I want to bring this to your attention as well as to HarperCassidy's:
http://paypalsucks.com/PayPalFormerEmployee1.shtml
It answers a lot of our questions. About why being a good customer means nothing. And also addresses what we have suspected about dishonest employees. It's why I will NEVER give them my SSN if they ever require me to confirm my identity. They can't legally ask for it (they are not a banking institution). I would instead close my PP account.
http://paypalsucks.com/PayPalFormerEmployee1.shtml
It answers a lot of our questions. About why being a good customer means nothing. And also addresses what we have suspected about dishonest employees. It's why I will NEVER give them my SSN if they ever require me to confirm my identity. They can't legally ask for it (they are not a banking institution). I would instead close my PP account.
I am "lucky" in one regard.......I live 45-60 minutes away from Paypal corporate in Santa Clara County.
I want to show up at their office but I would probably have to be escorted out by security, LOL.
Agreed.
However, the bloggers are much more immediate and definitely drive more social pressure than newspapers do these days. That was my only point. More is obviously better.
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