I'd love to know what's going on with that as well
I was thinking about ordering it, but a mere miroir-look cardbox box def. is not to my liking
Roz, not sure about .com, but on amazon.co.uk if you click on "Help" (button is on the top right) it will take you to this page
http://www.amazon.co.uk/gp/help/customer/display.html/026-7693475-6997234?ie=UTF8&nodeId=471044
On the mid right there's a box that will take you to customer service
They even offer a callback service so you can talk to a live person