Vestiaire Collective experiences?
- Thread starter Kopisusu
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I hope VC does right by you. They can take up to 2 weeks to issue a refund, if they find in your favor.
I just had the same issue, item not as described. They asked me to return for a second review an if they agree refund in 2 weeks, if not sell it myself on the site but they still take a comm. I went through paypal and just got my refund today. VC sent an email 2 days ago saying they received the item back but did not mention a refund. Next time, go directly through paypal, less run around.
I saw a Chloe Drew bag that I wanted on VC. The price was ok, and the pictures pretty - but no authenticity card. I asked about it, and VC ( not the seller) assured me that it had been authenticated by them. I posted a comment like 'Thank you. There are a lot of fakes out there, and when one person has 4 brand new Chloe bags for sale none of which have any receit or anthenticity card, it makes you wonder...' This comment was immediately deleted. Now someone bought the bag. I hope for the buyer that it is not fake!
I'd stir away from them dear. If you're in Europe, you may want to try other sites like Labellov, labelcrush, Rebelle or Designer Vintage. and if an item is "Ready to ship" on VC then be assured something is wrong with it.
Someone in Romania is selling Hermes belt buckles in multiples for less than retail, no packaging and no receipts. I asked for the source of the buckles since you can only buy a buckle if you buy a strap and it didn't make sense to be that one person would have so many buckles alone to sell. The seller came back with a nasty response. Vestiare didn't take down any of the conversation and someone bought the buckle! Clearly it's fake or stolen, something isn't right.
It took only a couple of days since i got the first mail to get the second one and they say they are going to give me my money back, yay! Maybe next time i won't be that lucky so i will try Paypal.
Glad I have found this topic. I have been with VC for some years now and luckily never had a horror experience. I did have soms irritations about selling with them (getting back to me with ridiculously low offers and then refusing my item when trying to negotiate etc.). Unfortunately, I think this time I am really having a disappointing experience. Bought a bag a few weeks ago. Still hasn't arrived at VC. Seller hasn't replied to my comment asking about has it been shipped yet. I am appaled by the fact that VC would just refund you and the seller is in no way held accountable for their responsability. Why sell (and negotiate over price!) when you won't ship?! I feel like I am really starting to lose my trust in VC, that enables this kind of behaviour.
Just venting of course, no advice expected as all I can do is wait...
Finally found people to share my VC experience with 
I was selling with VC for some years, but now its just too expensive, the commission they charge doesnt make sense to sell anything there: my selling price would be too low for me and too high for the buyer, plus the shipping costs - 15.50 within Germany! :/
I have also noticed that people there got somehow spoiled with prices. I was selling a new Dior ring with the Certificate and people were making crazy small offers. I sold it after 8 months after couple of price reductions. VC got a bit more than 1000 EUR from that deal...
I tried other platforms like Rebelle for example, but didnt sell anything in a year and commission is almost the same as on VC. Ebay was never an option. I was selling couple of designer things on Vinted, but people there dont really care about the brand, but the good bargain.
Right now I am on www.23-15.com, a friend told me about this start up from Berlin. So far I like their services and the commission!! and it seems like a right community for selling my clothes.
I was selling with VC for some years, but now its just too expensive, the commission they charge doesnt make sense to sell anything there: my selling price would be too low for me and too high for the buyer, plus the shipping costs - 15.50 within Germany! :/
I have also noticed that people there got somehow spoiled with prices. I was selling a new Dior ring with the Certificate and people were making crazy small offers. I sold it after 8 months after couple of price reductions. VC got a bit more than 1000 EUR from that deal...
I tried other platforms like Rebelle for example, but didnt sell anything in a year and commission is almost the same as on VC. Ebay was never an option. I was selling couple of designer things on Vinted, but people there dont really care about the brand, but the good bargain.
Right now I am on www.23-15.com, a friend told me about this start up from Berlin. So far I like their services and the commission!! and it seems like a right community for selling my clothes.
Finally found people to share my VC experience with
I was selling with VC for some years, but now its just too expensive, the commission they charge doesnt make sense to sell anything there: my selling price would be too low for me and too high for the buyer, plus the shipping costs - 15.50 within Germany! :/
I have also noticed that people there got somehow spoiled with prices. I was selling a new Dior ring with the Certificate and people were making crazy small offers. I sold it after 8 months after couple of price reductions. VC got a bit more than 1000 EUR from that deal...
I tried other platforms like Rebelle for example, but didnt sell anything in a year and commission is almost the same as on VC. Ebay was never an option. I was selling couple of designer things on Vinted, but people there dont really care about the brand, but the good bargain.
Right now I am on www.23-15.com, a friend told me about this start up from Berlin. So far I like their services and the commission!! and it seems like a right community for selling my clothes.
VC used to be good but now it is just too expensive... Anyway thank you for your last suggestion, I am also from Berlin and always looking for new ways to not save my money
VC used to be good but now it is just too expensive... Anyway thank you for your last suggestion, I am also from Berlin and always looking for new ways to not save my money
sure, i hope it was helpful
Thank you for the suggestion!Finally found people to share my VC experience with
I was selling with VC for some years, but now its just too expensive, the commission they charge doesnt make sense to sell anything there: my selling price would be too low for me and too high for the buyer, plus the shipping costs - 15.50 within Germany! :/
I have also noticed that people there got somehow spoiled with prices. I was selling a new Dior ring with the Certificate and people were making crazy small offers. I sold it after 8 months after couple of price reductions. VC got a bit more than 1000 EUR from that deal...
I tried other platforms like Rebelle for example, but didnt sell anything in a year and commission is almost the same as on VC. Ebay was never an option. I was selling couple of designer things on Vinted, but people there dont really care about the brand, but the good bargain.
Right now I am on www.23-15.com, a friend told me about this start up from Berlin. So far I like their services and the commission!! and it seems like a right community for selling my clothes.
I have a very bad experience with Vestiaire collective. I purchased a handbag recently and on the photograph, the designer plaque has very good condition rivets. Upon receiving my item, one of the rivets is badly scratched. They refused refund because the handbag is in "good" condition otherwise. My argument being the seller is selling product that is not as described.
Lesson learned, not to buy from it again.
Lesson learned, not to buy from it again.