Absolutely agree with you! Either you sell cheaper than it worth, or it might be a problem to sell at all. I was selling on VC for 3 years, but now I think I would prefer to keep the item than sell it so cheap.
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Vestiaire Collective experiences?
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I bought a pair of CL shoes from them and they claim to have authenticated them but it's so clear that it's fake. the box is way to flimsy, and the soles....please just see the photos I'm attaching, how obvious is it that it's fake? and how did they QC it without seeing that?
These do not look fake to me. They've just had red vibrate soles put on them, and seem to have some paint at the seam of that work. It's always best to have your items authenticated before saying they are counterfeit. There are many variations and details that may not align with the items you already have.
Please post them in our Cl Authentication thread if you like.
BTW, these shoes are not mine and I have no player in the game, but I am a CL authenticator.
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Vibram soles are a common type of traction soling/sole protection that people add even to new shoes with soles that are either slippery or that show wear/damage on their first use.
Yes in fact the CL stores in the US often offer to have these soles put on your new shoes for you.
It can be very hard,to sell things.when some sites ,do charge massive commisions.There seems to be a gap,in the market,maybe someone,should set up a new selling platform,with fairer commisions.There used to be some really good selling sites,in europe,that i sold on,witch only charged for listing a item.At time,only around 25 pound ,for a 2200 chanel jumbo.I know sites need to make a living,butni found vc,to be greedy.Finally found people to share my VC experience with
I was selling with VC for some years, but now its just too expensive, the commission they charge doesnt make sense to sell anything there: my selling price would be too low for me and too high for the buyer, plus the shipping costs - 15.50 within Germany! :/
I have also noticed that people there got somehow spoiled with prices. I was selling a new Dior ring with the Certificate and people were making crazy small offers. I sold it after 8 months after couple of price reductions. VC got a bit more than 1000 EUR from that deal...
I tried other platforms like Rebelle for example, but didnt sell anything in a year and commission is almost the same as on VC. Ebay was never an option. I was selling couple of designer things on Vinted, but people there dont really care about the brand, but the good bargain.
Right now I am on www.23-15.com, a friend told me about this start up from Berlin. So far I like their services and the commission!! and it seems like a right community for selling my clothes.
I can agree, shoes looks original. And its cool, that they are already with soles´s prevention in red. My friend sells her used CL shoes at ebay and some of her clients also complane, that shoes looks not authentic. I think it happends, becourse people have too high expectations, they think, if its CL or LV, expensive, it has to look ideal.
Hello Girls,
I would like to share with you my most recent experience with VC.
I was for very long time happy seller, sold over 80 items with them, and everything was working more or less normally, sometimes disagree with their price proposals or once they claimed the item I sold had different dimensions but overall I overlook those issues.
almost one month ago, I sold with VC beautiful Chanel watch for 5000 euro, watch were given to me by my ex, and I needed cash so I had to sell them with breaking heart. However all went okay. I sent the parcel with Fedex as always and did not expect something could go wrong.
The same day I also sent another parcel to them, which was delivered and accepted and all went fine. Watch were however still not marked as received. I contacted VC and they told me they did not received them. I contacted fedex and they for short time could not locate them. I was panicking. expensive watch, lost money and ect. In few days Fedex got back to me saying that parcel was delivered, they only had problem with scanner. They gave me proof of delivery and name of the guy who signed for parcel. I sent all documentation to VC as they requested and they told me they will investigate and get back to me in few days.
Nobody got back to me, and after my daily phone calls when every person was saying something else, employee Emma got back to me with very rude email saying that because I did not use pre paid label provided by VC I have to open up my own investigation and they are not responsible.
I was shocked. Firstly, I cant use this pre paid label because I send items from Greece and secondly that is irrelevant. Fedex had deliver that parcel regardless the label, they sign for it and even if I use their label, it wont change anything. They lost my watch and dont want to do any kind of refund.
I spent 3 weeks already in nerves, people were supporting me under my listed items in chat, and VC team is keep deleting those messages which were saying I deserve refund and ect. (so in the end there is no right to say what we think?)
And the rudeness of their customer service people is just beyond. Im gonna open a case against them, and already contacted lawyer in France and since we are talking about such expensive item, im not gonna give up! I should never sell it with them and should keep the watch
I would like to ask you does any of you have similar experience?? Did you try to solve your problems legally??
Please I will be grateful for any kind of advice from you!
Have a lovely day
Zuzana
I would like to share with you my most recent experience with VC.
I was for very long time happy seller, sold over 80 items with them, and everything was working more or less normally, sometimes disagree with their price proposals or once they claimed the item I sold had different dimensions but overall I overlook those issues.
almost one month ago, I sold with VC beautiful Chanel watch for 5000 euro, watch were given to me by my ex, and I needed cash so I had to sell them with breaking heart. However all went okay. I sent the parcel with Fedex as always and did not expect something could go wrong.
The same day I also sent another parcel to them, which was delivered and accepted and all went fine. Watch were however still not marked as received. I contacted VC and they told me they did not received them. I contacted fedex and they for short time could not locate them. I was panicking. expensive watch, lost money and ect. In few days Fedex got back to me saying that parcel was delivered, they only had problem with scanner. They gave me proof of delivery and name of the guy who signed for parcel. I sent all documentation to VC as they requested and they told me they will investigate and get back to me in few days.
Nobody got back to me, and after my daily phone calls when every person was saying something else, employee Emma got back to me with very rude email saying that because I did not use pre paid label provided by VC I have to open up my own investigation and they are not responsible.
I was shocked. Firstly, I cant use this pre paid label because I send items from Greece and secondly that is irrelevant. Fedex had deliver that parcel regardless the label, they sign for it and even if I use their label, it wont change anything. They lost my watch and dont want to do any kind of refund.
I spent 3 weeks already in nerves, people were supporting me under my listed items in chat, and VC team is keep deleting those messages which were saying I deserve refund and ect. (so in the end there is no right to say what we think?)
And the rudeness of their customer service people is just beyond. Im gonna open a case against them, and already contacted lawyer in France and since we are talking about such expensive item, im not gonna give up! I should never sell it with them and should keep the watch
I would like to ask you does any of you have similar experience?? Did you try to solve your problems legally??
Please I will be grateful for any kind of advice from you!
Have a lovely day
Zuzana
Its really extrem Situation. Did VC confirmed that such employee, who received the parcel, works by them? I think, its useful information, becourse it can be, that somebody from Fedex stole a watch and just wrote the name.
Dear luxewelove,
unfortunately not, but to get any sort of information from VC is very difficult. I can't imagine fedex would steal it and than came up with a fake name as that is quite easy thing to find out. However I believe if such person is not working in VC that would be a first thing they would say to me, in order to get it right. I assume all this will come out during the investigation.
It's truly a nightmare...
Zuzana
unfortunately not, but to get any sort of information from VC is very difficult. I can't imagine fedex would steal it and than came up with a fake name as that is quite easy thing to find out. However I believe if such person is not working in VC that would be a first thing they would say to me, in order to get it right. I assume all this will come out during the investigation.
It's truly a nightmare...
Zuzana
In this case I would write a letter with lawyer. It ll be also good to contact Chef directly.
Hi, I have just joined as having some issues with VC and wanted some advice. I agreed a price for a celine bag 10 days ago and paid. Two days later had an email from them saying the bag was with them and under going authentication and I'd hear in 3 days. I waited 5 days and emailed them as still not heard they said due to a system error another bag was scanned with the code of the bag I bought and they were trying to get hold of the seller to send it in. They also said to keep checking my account history. I've chased again today as my account history is still showing the bag they say was scanned in error and have also messaged the seller to see if she has sent it. Neither VC or the seller have replied. I have said I'm giving them until next Tuesday which will be 2 weeks and if I've not had a satisfactory response will be pursuing a refund. Is this normal timescales from them? Their customer service seems to be practically non existent.
I wonder what happens if the buyer just doesn't pay for the item? I accepted an offer, and all of a sudden nothing happened since.
This lack of commitment is disappointing
This lack of commitment is disappointing