oh why did I go back on there? the bag i bought was a great deal so I was happy but the seller is on holiday for almost the whole 30 days that I should wait for them to ship the item to VC, so they may cancel the sale or they may not as the seller did not confirm if they would send the bag in time. it is the most buyer-unfriendly place of all times.
Vestiaire Collective experiences?
- Thread starter Kopisusu
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I ended up deleting my account as sometimes the prices are good or there's a rare item I want but the shipping tax here usually ruins the good deal and then I remember my bad experience and the experience of others and just never came back. Sometimes I get curious but thankfully it makes you login to search so that keeps me out of trouble. [emoji23]
Does anyone know why silver and gold items cannot be shipped from Europe to the USA? I was looking at some Hermes bag charms on VC that were silver and the listings said that they could not be shipped to my location. I asked VC customer service if this was correct and their response said, "Silver or gold items will be seized at customs and most likely will be destroyed". That sounds a bit dramatic. Is this true? I find it hard to believe that it is not possible to purchase jewelry from Europe and have it sent to the USA, and that could be made of silver or gold. I have certainly purchased silver and gold jewelry while traveling in Europe and declared it on my customs form upon re-entry with no problem. Or am I just completely misinformed? I knew about the restriction on exotics and anything endangered...but a silver bag charm...?
Also, I just tried to make a purchase and ran up against a problem. Is it true that a sale code cannot be used at the same time as the premium membership shipping discount? Also, I have a credit of $114 (from a previous pirchase which was found to be not-as-described by VC) with a specific code to use towards my next purchase. I also cannot use this code in conjunction with either the premium shipping code or the sale 10% off code. Has that been your experience? Or am I doing something wrong in check out?
I also was told about the customs restrictions on precious metals, and fur... However, I've never encountered problems with such items on eBay even though the seller was located in Europe or Japan. So I'd say they are being too cautious about that..
Just a reminder to everyone to always pay with paypal on this site!
I bought a pair of shoes and when they arrived (late) they were altered. The strap had been cut and an elastic inserted. The sling back didn't touch my heels. The seller did not mention the alteration. I contacted VC and they said no refund as it was a private seller and to relist myself. Luckily, I paid with PP, I opened a dispute. VC recontacted me and requested I send them the shoes for re-evaluation, if they did not correspond to the description they would refund but it will take up to 2 weeks.
PP contacted me and told me to return the shoes to VC with tracking and once they showed delivered, I"d be refunded. Without PP I would be stuck reselling.
I bought a pair of shoes and when they arrived (late) they were altered. The strap had been cut and an elastic inserted. The sling back didn't touch my heels. The seller did not mention the alteration. I contacted VC and they said no refund as it was a private seller and to relist myself. Luckily, I paid with PP, I opened a dispute. VC recontacted me and requested I send them the shoes for re-evaluation, if they did not correspond to the description they would refund but it will take up to 2 weeks.
PP contacted me and told me to return the shoes to VC with tracking and once they showed delivered, I"d be refunded. Without PP I would be stuck reselling.
Just an update: premium free shipping cannot be combined with a code for an account credit from previous purchases or with a sale code. None of these can be combined.
oh dear - unfortunately paypal where I am is not that helpful - but your story is a reminder to NEVER buy from that site again, since I can't remember my own experiences... from three transactions, two went bad so far for me, and I just shouldn't deal with them at all.
Hi! I know that I should be posting in the authenticating thread but I was hoping someone would take a look at this bag I'm planning to buy from them. I would post at the authenticating thread at Givenchy but it seems like everyone left so I couldn't get any response. Anyway here's the link:
http://www.vestiairecollective.com/...tigona-leather-handbag-givenchy-2801332.shtml
Thank you ladies!
http://www.vestiairecollective.com/...tigona-leather-handbag-givenchy-2801332.shtml
Thank you ladies!
When reading all the stories I get really scared!! I bought a Hermes Trim two days ago.. I never bought anything on that site before but I thought they were like Fashionphile!! Now that I'm reading all this I'm scared I might have bought a fake or something for a really high amount of money :/
You may want to have your bag authenticated to know for sure if it is authentic or not.
You can contact Bababebi as she is a highly regarded authenticator for Hermes...
If you paid using a credit card, you can contact your cc if you do not get any satisfaction from the seller or VC.
Good luck & keep us posted..