Vestiaire Collective experiences?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#1,246
lovely64 said:
I agree but I write in my description that it needs drycleaning. It's not something I try to hide! It's a white Canada goose kensington parka so drycleaning is nothing out of the ordinary in this case.
Click to expand...

Oh... I´m affraid I missunderstood you. Wow... If it would be me, I would have write them telling some things... Both: VDC and the buyer! If you wrote it, there was no excuse! What is their problem?
 
#1,247
nicole0612 said:
Thanks, those are good ideas on both points. I sent a message to the seller alerting her to the situation and asking if she could describe the damage to me. I can't really tell from the photo if the leather is just stretched, or if the leather has actually worn away a bit at the friction point. You can see in the photo that some uncolored leather is showing through at the "damaged" point, but I am not sure if the dye has just worn away there and can be redyed (no big deal), or if the leather has torn a bit there.
Click to expand...

I agree with Lovely64. Almost for sure it was forced to close, or to open (by the photo it is hard to tell the direction of the leather... At least for me)

Have a lovey weekend you all :yahoo:
 
#1,250
SarahGermany said:
Chanel Classic Flap Bag? I bought it on Vestiaire Collective and afterwards I realized, that this bag might be a fake... I informed VC about my concerns and they will check the bag in the next few days, but I am concerned anyway.

Item: Chanel Classic Flap bag in medium Lambskin with Gold HW
Listing number: 13297126
Seller: AMANDA
Link: http://www.vestiairecollective.de/da...-2473460.shtml
Comments:

I think the authenticitycard looks very questionable as well as the color of the gold hardware... Please share your opinion with me, this is highly appreciated
Click to expand...
look at this post I have found yesterday in chanel authentication thread. Look at the comments under the bag and you see the whole picture. I only hope this poor lady did pay with PayPal or her credit card, or VC did bother checking this bag properly and return it to sender!
 
#1,251
hanzi said:
Gravitsap said:
I do remember reading your post... Can't remember did you go for refund in the end?

Yup, I got a full refund rather quickly and I didn't even go through PayPal. Following up on the Vera Wang fail, I wrote a post how I made it work that time: no chit-chat/explanations in my email, just a brief list of numbers and data (bold) and that was that. I think they instantly felt there was no messing around with me :grouch: ...or there was a competent VC-costumer service employee for once
Click to expand...
Well done you. I do agree, the message to VC has got to be bold, plain. Because nobody cares for your emotions. The person at the other end is just somebody doing their job and they must likely don't care. I do not like going to via PayPal though. As then VC send a message that they need to receive it back ,check it, blah blah. This is almost like they are putting a condition on a refund. But once the contact is made via PayPal, then the talk is different. They simply say they refund as soon as they receive
Click to expand...
 
#1,252
Kimora said:
Hi everyone, I have just purchased a Chanel from Vestiaire.. Wish I knew this thread before and not to make a quick purchase from that site... Hope it's real since I have paid all my salaries and savings on it... Luckily I paid by PP... Will keep you guys posted... Happy Easter everyone...
Click to expand...
Hi everyone, there is still no news about my Chanel purchased on 26/03/16 until today... Can't wait to get my money back... After a long wait like this I knew it's something wrong with the item... And a SELLER 😂😂😂😂😂
 
#1,253
Kimora said:
Hi everyone, there is still no news about my Chanel purchased on 26/03/16 until today... Can't wait to get my money back... After a long wait like this I knew it's something wrong with the item... And a SELLER 😂😂😂😂😂
Click to expand...
Wow, thank you for an update. Does VC update you on what is going on?
 
#1,257
Kimora said:
Hi everyone, there is still no news about my Chanel purchased on 26/03/16 until today... Can't wait to get my money back... After a long wait like this I knew it's something wrong with the item... And a SELLER [emoji23][emoji23][emoji23][emoji23][emoji23]
Click to expand...


Great! I knew something was off with that bag!
 
#1,259
Last edited:
You must log in or register to reply here.
Top