Vestiaire Collective experiences?

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After reading this forum I got scared selling for the first time with VC. I have a very expensive bag with original invoice etc. After having it online for 18 mins.it is already sold.I am scared after reading the experience of Marmarides......and will have problem claiming it back.

Can I still take it out although it's sold, can anybody advice me what to do.Thank you so much!


No worries. If you're on an IPad, just go to "manage your items for sale", then "sold items", and choose the item that you have sold. You can then see its status. If you press the image of a lorry, it should give you the option of "item not available".
 
After reading this forum I got scared selling for the first time with VC. I have a very expensive bag with original invoice etc. After having it online for 18 mins.it is already sold.I am scared after reading the experience of Marmarides......and will have problem claiming it back.

Can I still take it out although it's sold, can anybody advice me what to do.Thank you so much!


Although I have had a few bad experiences, notably "buying" I would NOT be worried about sending in an item that has sold. They are after all a reputable site (despite the u fortunate mishaps!!) with so so many users. I hate to give them credit but the majority of transactions do obviously go smoothly[emoji57].

If you are a serious/honest seller and someone has bought your item, chances are the transaction should go smoothly[emoji108]🏽

Crossing fingers!
 
hey tpfers,
If you were to be charged by VC for international duties for $146 would you elect to pay when you get your package? Is the VC 15% flat rate quite accurate or do they bother to refund you if it actually turns out to be cheaper than the 15%?
 
Hey All,

I wanted to relay my experience as a seller, which has not been good. Recently I have sent several items to VC, one they rejected as 'not up to their standard' - it was a nearly new Chanel jacket, worn once, professionally cleaned and stored in a dustbag.. I can't imagine what more they would have wanted from a 'used' item. Twice they were unavailable to receive items I had shipped to them which resulted in cancellation of the sale and costs incurred. I have purchased items from VC and never had problems buying but selling has been a nightmare.

Do you know of any other sites like them where people can sell their items without the headache? (Does this question violate the community standards for this forum? If so, my apologies)

Thanks!
 
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hey tpfers,
If you were to be charged by VC for international duties for $146 would you elect to pay when you get your package? Is the VC 15% flat rate quite accurate or do they bother to refund you if it actually turns out to be cheaper than the 15%?

Hi,
I just got a Celine bag from VC and chose to pay duties myself (shipping to USA). I wouldn't say VC's rate is accurate, it's inflated. DHL didn't deliver my package until I called them and they told me to pay duties online, which I did (10% rate like it should be). they delivered the package the next day. Phew, fast and easy this time. I only bought from VC because it was a rare bag and an amazing deal that I won't be able to find elsewhere, but I had my fare share of troubles with this site before.
IHTH.
 
Hi,
I just got a Celine bag from VC and chose to pay duties myself (shipping to USA). I wouldn't say VC's rate is accurate, it's inflated. DHL didn't deliver my package until I called them and they told me to pay duties online, which I did (10% rate like it should be). they delivered the package the next day. Phew, fast and easy this time. I only bought from VC because it was a rare bag and an amazing deal that I won't be able to find elsewhere, but I had my fare share of troubles with this site before.
IHTH.
Thanks for the heads up. It's my first time buying from this site.

I'm so very apprehensive because it's my first time buying secondhand. It's nonreturnable and from overseas. But I ended up purchasing a LV tulieries.
 
hello,I'm new here.
I've just bought a Miu Miu bag on vestiaire collective,but still waiting(three and a half weeks).
I emailed vestiaire collective, they told me they had not received it and they did not know whether the seller had shipped it or not.
The seller is in UK.
Will it take such long time to ship to France?
 
hello,I'm new here.
I've just bought a Miu Miu bag on vestiaire collective,but still waiting(three and a half weeks).
I emailed vestiaire collective, they told me they had not received it and they did not know whether the seller had shipped it or not.
The seller is in UK.
Will it take such long time to ship to France?
Wow, that's quite a long time, as it is usually takes around 2-3 weeks to receive it from the time of purchase
 
I would like to share my experience. I have bought two burberry items almost at the same time. I had big doubts about the coat authenticity and the scarf has been confirmed counterfeit by this forum experts. So I went to PayPal resolution centre and opened the dispute. Vestiaire responded immediately and asked me to return both items, advised me they refund as soon as it is in their possession. By the way, both items were from private sellers. Both items were with vestiaire almost two weeks ago delivered by DHL. Today I had enough of waiting, called PayPal and they resolved my claim almost immediately and it was in my favour. The only thing they have asked me to email them picture of my DHL receipt, as needed to see proof of postage. So I did. They did chase it up with DHL and in half hour the money were back into my account.
 
I would like to share my experience. I have bought two burberry items almost at the same time. I had big doubts about the coat authenticity and the scarf has been confirmed counterfeit by this forum experts. So I went to PayPal resolution centre and opened the dispute. Vestiaire responded immediately and asked me to return both items, advised me they refund as soon as it is in their possession. By the way, both items were from private sellers. Both items were with vestiaire almost two weeks ago delivered by DHL. Today I had enough of waiting, called PayPal and they resolved my claim almost immediately and it was in my favour. The only thing they have asked me to email them picture of my DHL receipt, as needed to see proof of postage. So I did. They did chase it up with DHL and in half hour the money were back into my account.


Sorry about this. Would you mind sharing links so we can see the sellers?
 
hello,I'm new here.
I've just bought a Miu Miu bag on vestiaire collective,but still waiting(three and a half weeks).
I emailed vestiaire collective, they told me they had not received it and they did not know whether the seller had shipped it or not.
The seller is in UK.
Will it take such long time to ship to France?

Hi, just to share, I ordered an Hermes item and the seller didn't send it out even after 2 weeks. I emailed VC and they followed up with the buyer. After 2 reminders, they informed me that the sale would be cancelled if the item was not posted soon because I think they give the seller a maximum of one month to mail it. Something like that. Eventually, the seller mailed the item and I received it... VC is terrible. Please check the prices with stores before purchasing. I see many Hermes items that are overpriced. They are selling a used item above the retail price of the same item that is new from the store. Beware. Use PayPal. Anything mentioned in the comments section does not carry any weight.
 
Hi, just to share, I ordered an Hermes item and the seller didn't send it out even after 2 weeks. I emailed VC and they followed up with the buyer. After 2 reminders, they informed me that the sale would be cancelled if the item was not posted soon because I think they give the seller a maximum of one month to mail it. Something like that. Eventually, the seller mailed the item and I received it... VC is terrible. Please check the prices with stores before purchasing. I see many Hermes items that are overpriced. They are selling a used item above the retail price of the same item that is new from the store. Beware. Use PayPal. Anything mentioned in the comments section does not carry any weight.


Yes, I think I will cancel it on March 19th.
It's the deadline.
Vc is awful,they can control nothing.
Thank you for your experience!
Will never think about the overprice before you told !
 
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