Nope, no tags were on the bag, I checked the whole package too, and no tags. Not even an order confirmation receipt or anything.
Vestiaire Collective experiences?
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Nope, no tags were on the bag, I checked the whole package too, and no tags. Not even an order confirmation receipt or anything.
Nope, no tags were on the bag, I checked the whole package too, and no tags. Not even an order confirmation receipt or anything.
Thats bizarre! Let us know how it goes. Sounds like no one checked it.
Sorry to hear you have such bad selling experience, my selling experience on VC is ok. However, as a buyer, I had bad experience,
I purchased a Kelly 32 which the seller described as very good condition and VC verified it as very good condition and sent to me after about a week I placed my order, however, when I received the bag, the corners are worn, the strap ( 2 straps attached to the bag for closure), are completely worn out.
It was took to Hermes spa for extra £500.
;(
No. I did not. I think they don't care. I have another experience was buying a Dior earring, which I received and it does not look like real. from the dust bag to the item. I sent it back to VS and they sent back to me again insisted that its authentic . I called customer service and they said they can't do a thing or cancel the transaction as it was selling by a private individual.
As VC keeps the buyer's fund for 2 weeks or more, I do not know why they cannot cancel the transaction as they may not have sent the money to seller. But I now realized they just want COMMISSIONS!!!!
Oh nooooo
For future reference if you pay with PayPal you can ask for a partial refund.
I purchased a bag that didn't come with a strap (I didn't know and it wasn't in the description/listing) so I emailed the seller and gave her 5 MONTHS to ship it to me (which is plenty of time IMO) and she never did so I decided to open a case and I explained to PayPal that I still wanted the bag but wanted a partial refund just to pay for the strap that I didn't receive, they agreed and refunded me right away on the spot!
Yup..I will use paypal next time. its lucky that you got what you wanted and partial refund
I'm so annoyed right now... I bought two GSTs from VC last week. The first one was purchased from VDC+ (which in my understanding is their own staff team). Item arrived yesterday but was nothing like described! It was described as being in good condition (which according to VC rules excludes dirty lining and corners that are worn through). Guess what? Two of the corners were worn through and the lining was very dirty. It also came with a dustbag, which was missing the drawstring.
Not exactly what I had expected, since these flaws weren't visible on any of the pictures. I sent an e-mail to them yesterday and they suggested I re-list the item. I do not think that it would be fair, as again, the item does not match the description and I seriously doubt that anyone would pay the same amount for it, if I was to give the right description of it's condition. Then they asked me, if the tags were still intact. The bag did not have any tags on it when it arrived.
I'm hoping to hear from them soon, otherwise I'm sending the bag back. But at this point I'm not very convinced with their quality checking....
I think VDC+ is also all the returns they get. Open a claim via paypal if this is how you paid. If you relist they get another cut of the action and you loose huge amounts of money. If you did not pay by paypal, insist on the condition to VC with photos. Call the US and UK offices if need be and openly complain on there FB page. I always got a response when I publicly blast them on FB.
Good luck!
Hello!!!
Could anyone help me please!!!
Iam in very very bad situation!
I bought Chanel Ballerinas from Vestiaire Collective. I received them on Monday.
I was surprised with the quality, because inside I found cheap leather of the pig and very uneven stitches. I thought "ok, you already getting crazy and see the fakes everywhere... Slow down I told to myself, Vestiare checked it and it couldnt be a fake. Also my husband saw it and asked me " Do you really think they are authentic" ... They were unworn. And I worn them twice. And they have showed me "hi! We are fake"!!! They got holes, the inside leather go out from the upper leather, they got at least 3-4 holes and they look like they are 5 years old!!! The stamping Chanel inside went out(first 2 letter- CH)!!!!
Please tell me what should I do?! I went to Chanel today to see this model in store - they are totally different quality! I had Chanel flats before and I worn them 5 years and Stamping is still as a new!!! Pls help me!!! Will they return my money back???
Could anyone help me please!!!
Iam in very very bad situation!
I bought Chanel Ballerinas from Vestiaire Collective. I received them on Monday.
I was surprised with the quality, because inside I found cheap leather of the pig and very uneven stitches. I thought "ok, you already getting crazy and see the fakes everywhere... Slow down I told to myself, Vestiare checked it and it couldnt be a fake. Also my husband saw it and asked me " Do you really think they are authentic" ... They were unworn. And I worn them twice. And they have showed me "hi! We are fake"!!! They got holes, the inside leather go out from the upper leather, they got at least 3-4 holes and they look like they are 5 years old!!! The stamping Chanel inside went out(first 2 letter- CH)!!!!
Please tell me what should I do?! I went to Chanel today to see this model in store - they are totally different quality! I had Chanel flats before and I worn them 5 years and Stamping is still as a new!!! Pls help me!!! Will they return my money back???
Sadly, because you wore them and took the tag off I'm guessing they won't
It can't hurt to try though!
Wow, no real chanels would look like that.
Who's the seller? I will see if I can help.
Hi! Thank you!
The link to the seller's profile:
http://www.vestiairecollective.de/Mitgliedern/profil-82602.shtml