Vestiaire Collective experiences?

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I confirm that Vestiaire Collective is a great second hand seller :)

I'm french and purchased many times and got no problem everything was perfect

But you have to notice than sometimes the prices are the same as in boutiques ! I've seen a Louis Vuitton leopard snood sold 190€... and it costs 180€ on LV's official websites. So just be careful about prices

I think that's not a big problem . Because in most of the country. Such UK. Still would think that is a bargain
 
Hello
I'm new here! As I can see a lot of ppl have problem with Vestiaire! My first purchase was good! Unfortunately my experience lately is not the same! I sold a vintage Chloe bag there,but they told me that it's non comlient ,so they have to send it back to me! It was two months a go and I'm still waiting my bag :(
The second thing: 20 days ago I purchased CL shoes and the last 12 days their status is "being prepared" . Waiting for a vintage Chanel bag too. I called them a few times,emailed them a thousand times! I don't want to panic ,but I don't know what to do :( I'm afraid that they lost my stuff or something other happened! Please give me an advice! Thank you!
 
Hello

The second thing: 20 days ago I purchased CL shoes and the last 12 days their status is "being prepared" . Waiting for a vintage Chanel bag too. I called them a few times,emailed them a thousand times! I don't want to panic ,but I don't know what to do :( I'm afraid that they lost my stuff or something other happened! Please give me an advice! Thank you!

I purchased one thing, not high end, and won't deal with Vestaire again. My item sat "being prepared" for way too long. I called a few times, and found the customer service reps to be completely useless. I did get my boots, but I don't understand why they are so slow.
 
Hello!!!

Could anyone help me please!!!

Iam in very very bad situation!

I bought Chanel Ballerinas from Vestiaire Collective. I received them on Monday.

I was surprised with the quality, because inside I found cheap leather of the pig and very uneven stitches. I thought "ok, you already getting crazy and see the fakes everywhere... Slow down I told to myself, Vestiare checked it and it couldnt be a fake. Also my husband saw it and asked me " Do you really think they are authentic" ... They were unworn. And I worn them twice. And they have showed me "hi! We are fake"!!! They got holes, the inside leather go out from the upper leather, they got at least 3-4 holes and they look like they are 5 years old!!! The stamping Chanel inside went out(first 2 letter- CH)!!!!

Please tell me what should I do?! I went to Chanel today to see this model in store - they are totally different quality! I had Chanel flats before and I worn them 5 years and Stamping is still as a new!!! Pls help me!!! Will they return my money back???


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Since you paid via paypal, you can open a case as item not as described. They will likely ask you for proof. Have the shoes authenticated by authenticate4u.com. Pay for a paypal dispute report. Once you have the report upload it to your claim. They should file in your favor. No need to contact vestiaire anymore, they will waste your time. Once the case is opened they must respond to it, if not, you win. Don't let them get away with this. They are horrible at authtenticating. Everything is authentic in their eyes.

Good luck
 
Hi sorry i am new over here but just want to know if anyone knows dsdesignbuy.com i am trying to sell my ring and so far they gave me the best offer but i am still looking to see if i can get the price that i paid for i know that diamonds and gold prices is changing all the time so i want to see what is the most fair price please let me know what do you think.
Or maybe it's better to sell to ds ?

Thanks again.
 
Hello!!!

Could anyone help me please!!!

Iam in very very bad situation!

I bought Chanel Ballerinas from Vestiaire Collective. I received them on Monday.

I was surprised with the quality, because inside I found cheap leather of the pig and very uneven stitches. I thought "ok, you already getting crazy and see the fakes everywhere... Slow down I told to myself, Vestiare checked it and it couldnt be a fake. Also my husband saw it and asked me " Do you really think they are authentic" ... They were unworn. And I worn them twice. And they have showed me "hi! We are fake"!!! They got holes, the inside leather go out from the upper leather, they got at least 3-4 holes and they look like they are 5 years old!!! The stamping Chanel inside went out(first 2 letter- CH)!!!!

Please tell me what should I do?! I went to Chanel today to see this model in store - they are totally different quality! I had Chanel flats before and I worn them 5 years and Stamping is still as a new!!! Pls help me!!! Will they return my money back???


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Im just wondering, Does it look exactly the same from the sole to the upper? i think their QC process is not that serious unless they are huge amount items, or they were paid by Paypal??????????
And their customer service is awful!!!!
And they changed the return policy recently i think.

Items cannot be returned by just click a button, you have to take photos, send email to them and LET THEM SAY I ACCEPT YOUR RETURN OR NOT.
thats too bad. I bought a Kelly Wallet last week, It stated perfect condition with plastic on hardware. however. it was only 1 or 2 plastic protection on hardware , the others are full of scratches, even 1 of the buckle with plastic protection loosely covered, it is full of scratches.
I relist the item immediately and sent emails with photos to request return at the same time. NO responds AT ALL.
even until I sold the same item few days ago............
hmm...
Am I a bad person, because someone will receive an item states as very good condition but only good condition...???
But what else I can do?? :(
 
Hello everyone,

Recently I just bought 2 Dior bags from a seller at VC. I checked her sales and the photo's of the bags and they all look good. I received these 2 bags. The bags look really good, smell and the stamp until I compared the bag with the same model I bought from Dior boutique. It turns out the bags from VC are fake especially the serial number of these 2 bags are exactly the same. I contacted VC and told them about this. They said they would contact the checking department and come back to me what to do. Now I wonder if they would accept return or I have to go through credit card company. Does anyone go through this before?
 
Hello everyone,

Recently I just bought 2 Dior bags from a seller at VC. I checked her sales and the photo's of the bags and they all look good. I received these 2 bags. The bags look really good, smell and the stamp until I compared the bag with the same model I bought from Dior boutique. It turns out the bags from VC are fake especially the serial number of these 2 bags are exactly the same. I contacted VC and told them about this. They said they would contact the checking department and come back to me what to do. Now I wonder if they would accept return or I have to go through credit card company. Does anyone go through this before?


OMG!
But I think the serial number on Dior are usually the same- it shows only the year of production.
Maybe you can post here the pictures, so the authenticators could be able to authenticate them and you will be 100% sure?
Are these 2 bags from Italy? Can you share the link with us?
 
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