Vestiaire Collective experiences?
- Thread starter Kopisusu
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Has anybody selling on Vestiaire experienced returns? Were the returned items in the same condition as when shipped from you? I'd like to sell on Vestiaire, but this thread (and the commission) has made me think twice about it. Maybe I could start with a small, non fragile item. Thank you in advance for any input.
On vestiaire, once it is sold and passes their control, it is sold. If there is a return it is on VC to take it back and place it for sale on the site. This is nice when you list authentic items and give honest descriptions and pictures. It is less than great when you get caught with a shifty seller who is less than honest and compiled with an uninformed QC dept. As a buyer it is always advised to get it authenticated before and after purchase and fund the purchase with a cc via paypal. That way you have a recourse outside of VC.
That is very scary! Such a price for a fake and they would have done nothing.Thank you for your effort.
I know! Insanity!
Thank you for your kind words. I do my best and I will never stop.
Okay thanks, I had misunderstood the info on the site (I came upon some info about a restocking cost of 50€, can't seem to find it now though). I agree, it's great for the seller.
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Okay I found the text, it was about the re-listing/ processing fee that has to be paid by the buyer if they re-list the item they bought.
It is a pity that this site isn't working perfectly. Wouldn't it be great if somebody like NAP handled it
?
It is a pity that this site isn't working perfectly. Wouldn't it be great if somebody like NAP handled it
?That's why we rely on members like lovely64. Some fakes are so good these days it's hard to tell. The pictures on VC are subjected to scrutiny by eagled-eyed members, and if an experienced member questions it's authenticity, I would stay well away.
OMG.... I just read ALL 38 pages of this subject, can you believe?! Lol...
Reason? 10 days ago (Dec 30) i purchased an item (7k Euro) and it seemed to me, this site was slow. No info, no email... Very hard to connect w them, you need to wait forever or re-dial several times to get to speak w one of their workers...
I travel to Paris and South of France quite often, so I am well aware of their "i dont speak english" attitude and just try to deal w it, though i find it just annoying... But when one CR of VC told me this over the phone, i was more than annoyed- english should be one of top conditions when recruiting their team. They serve whole Europe and also US...
Well- point is- after 8 days (i paid the whole balance instantly w PP) it is finally going under the quality check... I personally do not havy any doubts about the authenticity of this particular item (luckily!), but i am very curios how long is this going to take... And how long will it take to arrive to the UK (had to have it shipped there as for some absolutely not known reason they do not ship where i live though i am in the EU)... I also asked about which carrier they use when sending such expensive items- i was told DHL... Anybody? Enlighten me?
I knew i would find complaints about the VC after i started to have these experiences myself (first one btw for me ever- never bought from them before) but now, after reading all this, i better pray each night so I get my item safe and fast.... Mamma mia.
Reason? 10 days ago (Dec 30) i purchased an item (7k Euro) and it seemed to me, this site was slow. No info, no email... Very hard to connect w them, you need to wait forever or re-dial several times to get to speak w one of their workers...
I travel to Paris and South of France quite often, so I am well aware of their "i dont speak english" attitude and just try to deal w it, though i find it just annoying... But when one CR of VC told me this over the phone, i was more than annoyed- english should be one of top conditions when recruiting their team. They serve whole Europe and also US...
Well- point is- after 8 days (i paid the whole balance instantly w PP) it is finally going under the quality check... I personally do not havy any doubts about the authenticity of this particular item (luckily!), but i am very curios how long is this going to take... And how long will it take to arrive to the UK (had to have it shipped there as for some absolutely not known reason they do not ship where i live though i am in the EU)... I also asked about which carrier they use when sending such expensive items- i was told DHL... Anybody? Enlighten me?
I knew i would find complaints about the VC after i started to have these experiences myself (first one btw for me ever- never bought from them before) but now, after reading all this, i better pray each night so I get my item safe and fast.... Mamma mia.