Vestiaire Collective experiences?
- Thread starter Kopisusu
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I think it’s time I expose VC for what they truly are; A thieving & scamming corporation. All this while when I read independent reviews online of their antics, I thought it were all fake till I got hit the second time just today (that juicy story is for another post).
In your particular case, I honestly believe there were no “buyers” In the first place. It was all a scam from the off-set to rob you of your item. It has happened so many times before if you care to scour the internet on independent rating sites for similar stories. Folks list their possessions innocently and gleefully thinking VC is such a great thing but in reality, they’re a bunch of thieves and scammers. They steal expensive stuffs from members with this same tactic. First; you get a notification email that your item is sold 🎉 Second; Once item is sent over to the courier company they had assign you, you wait till they send you the authentication completion email once it had been checked by their “authentication hub”. Third; the email arrives stating whatever problem it is encountering. Imagine passing the “online authentication” but later failing the physical one at the “authentication hub” for something as simple as a sweater. Its been red light warning all the time but we just brush it off as some technicality in an online sale environment.
Ask yourself, why would an online fashion re-selling platform adopt the painstaking idea of “authenticating” your items when folks can raise a dispute with PayPal if things go south and get an immediate refund? Ohh I forgot, VC doesn’t accept PayPal (another red flag). Why do they choose to be the middle men between you and the imaginary buyer? Ding! Ding! It’s because it’s easier to rob people of their prized possessions by posing as “experts and forerunners” and jousting the “authenticator” title as some new age savior for humanity.
I just got robbed of an expensive vintage CELINE sweater by VC today in fact. Six month ago it was a Miu Miu bag but at the time I brushed it off as technicality for selling goods online. But you know what?? The issues brought up were none from buyers and it all were from VC itself, the culprit aka thieves.
Ask yourself the same question again; Why would an online re-selling platform invest in something as risky as hiring a team to handle your expensive haute couture fashion? And you needing to raise a dispute with the same platform that is the medium for the sale? Shouldn’t it be a separate entity handling the dispute? Such as PayPal?
From the off-set, Vestiaire Collective has been a thieving company. Yes, they do honor sales but on the sidelines, they also steal and scam their gullible members.
I will post later tonight with juicy evidence of how they robbed me of my Celine sweater just today.
You never once wondered why such ridiculous disputes don’t pop-up on other resellers platform that don’t handle your goods but just be an intermediary between you and sellers instead?
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They robbed me off an expensive Celine sweater and at the same time sending me that email. The audacity of these French c**ts 😡
What do you mean by "robbed off"?
You are very angry, what is understandable, but it is not clear what happened.
Perhaps you can describe it concretely?
VC is problematic in some aspects, but their business idea is not based on scamming.
You are very angry, what is understandable, but it is not clear what happened.
Perhaps you can describe it concretely?
VC is problematic in some aspects, but their business idea is not based on scamming.
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I will explain it later tonight. I’m driving at the moment. Of course I have evidence for my claims.
Very rare do I come across VC sympathizers, a member of the staff, perhaps?
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I'm not a member of VC staff but I have sold 11 items recently, all Céline, Fendi or Chanel bags and slgs. I shipped the day after I sold and within 5 days max each item was checked, authenticated and money in my account.
I agree someone can have a genuine issue and they're not easy to get hold of but I would not class them as scammers.
Latest update from IRS is that it’s not implementing the new 1099K reporting and instead is relying on last year protocol which is $20,000 AND 200 transactions as it’s been in the past. 🙌 it’ll take what I can and when I can.
Sorry, but the question was posted to someone else. You sound exactly how a staff of a company under the microscope would reply.
Your intemperate outburst necessitated a reasoned response. I do now however understand why VC do not respond to you considering your wild accusations of conspiracy theories.
Try harder please. Conspiracy theories? LOL, you’re quite creative aren’t you? Are you aware of their miserable ratings on independent business review sites such as Sitejabber or Trustpilot? It’s inundated with negative feedback of members getting the shorter end of the stick dealing with VC. Basically they authenticated my sweater before being listed and sold but later revoked it once the item reached their HK “authentication hub”. And also at the same time “reviewed” my Acc and finally deactivated it. Imagine selling something genuine and then once the item reached them, they deemed it fake and request €15 for it to be returned. The audacity. There are numerous stories on Sitejabber where the seller received back their items in “used” condition which isn’t how it was when they sold it. This is what im worried about. They’re waging on you not paying the €15 for a return and keep it. Worst than scum tbh. I don’t need to tell you how obvious you sound as a member of their staff. LOL
Correct me if I’m wrong, do they require your purchase receipt to prove its authenticity? There are some designer items very difficult to tell if authentic or counterfeit unless exam in person, some could not tell even in person, in that case, the original purchase receipt of this item in question would be important to determine it’s authenticity
Hi, I clearly stated in the listing that the item is from an estate auction lot. I’m a part-time professional online reseller hence most of my other items listed on VC are from obscure estate auctions in Japan. It came loosely without receipt. It befuddles me that they have such shoddy and incompetent online authentication “feature” when I provided the maximum 10 pics for a simple Celine sweater with a large Triomphe emboss stitch on the front and high definition close-up photos of the wash tag/neck label. The Triomphe logo is actually embossed on the front not printed. Their authentication team failed to acknowledge the fact that Celine was once made in Japan plus the text written on the wash tag is in Japanese character. Never once in my life have I ever seen a counterfeit merchandise with Japanese characters on the wash tag and they have the audacity to claim having the best “authenticators” in the haute couture fashion re-selling business. I am disappointed to say the least.
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I did mentioned earlier that this is the second time they had cancelled my sold items. The first one was a Miu Miu Matelasse handbag which didn’t pass “quality control” as the bag was deemed not in the correct condition I had claimed in my listing. It was my first sale and I am 100% certain the bag was in very good condition comparative to what other members claimed theirs were. I eventually “donated” the bag to the “quality control dept” making ends meet as bag inspectors or possibly their supervisors would have first dibs on the “to return” section in their dingy warehouse once the 6 month space “lease” had expired. The temptation and envy must be unimaginable. This time around, it’s either they are fully aware the sweater’s the genuine article which is a rarity to find nowadays with such intricate design and is trying to pull a fast one on me the last time before we bid farewell to each other for the last time; Sort of like a parting gift but one which is acquired by means of deception and fingers cross waging I don’t want it back Or they have the most incompetent “authenticators” that only knows how to pose looking like a “professional” for website profile write-ups. I highly suspect the former because of the amount of negative feedbacks they’ve acquired up to this point in time.
Did I mention how they ripped me off in the currency exchange for a sold item, admitted it was their mistake and “atoned” with a €20 voucher? (I’ll save that for another post)
There is always something amiss when dealing with VC.
To the doubter, you want proof? I got loads of email exchange to show how they “jive”.
Did I mention how they ripped me off in the currency exchange for a sold item, admitted it was their mistake and “atoned” with a €20 voucher? (I’ll save that for another post)
There is always something amiss when dealing with VC.
To the doubter, you want proof? I got loads of email exchange to show how they “jive”.
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What do you mean donate? Why didn’t you get your bag back? What’s the incentive?
The hassle wasn’t worth it IMO. From what I’ve read, you’d have to chase them to get the bag returned. The only means of communication is the chat function and members have been sharing online how excruciating it is to get hold of a cust serv rep to update the progress of returning the bag. If you try and follow-up with an email, they would remind you to wait patiently as they are still “processing” the return. Basically they’re trying to wear you down. Go to Sitejabber and Trustpilot and read some of the feedbacks. Incentive? I didn’t get what you mean.