VC has listed that fake bag I received in their store's profile. I guess the items they sell are all from customers who won PayPal disputes or credit card chargebacks. So sketchy!
Vestiaire Collective experiences?
- Thread starter Kopisusu
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Let me update you on my case. VC literally told me that I accepted the package, so they can do nothing if it was empty. No money refund, nothing! I'm sure no investigation at all was carried... So now I have a very expensive cardboard box and I can't do anything :
This is scandalous - I'm very sorry to read the stress that VC are putting you through. They are quite simply, insane. If you paid with a credit card, you must speak to the bank urgently as you will have buyers' protection. I know AmEx offers this and I believe every other credit card business does the same. If you paid with Paypal, then they will support your claim, too.
VC is now selling the fake necklace that they refunded me for (and removed the second listing the seller had up) on their own account page, using the seller's same fake pictures. I'm disgusted.
https://www.vestiairecollective.com...gold-van-cleef-arpels-necklace-21490438.shtml
https://www.vestiairecollective.com...gold-van-cleef-arpels-necklace-21490438.shtml
Maybe you should post a question/comment on the item's page, let's see if VC will remove your comment.
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It is absolutely appalling, but I’m not surprised. Same happened to me too, VC refunded me for a fake item and later re-listed the item as VC seller. If someone went public with this to the media outlets then VC would be finished. This is deliberate misleading, this is selling fakes… really bad for resell business!
Hello, everyone. I would like to ask if any of you know if there is a section where suggestions for improving services can be sent to Vestiaire? I mostly sell on the platform and have been seeing a sharp drop in sales and offers for about a month now. It can be seen that some changes are being made to the platform, but in my opinion it is working worse. The section with favorite items of each member no longer allows choosing the brand or type of item you are looking for. Most people like thousands of items and how they would look for a specific brand or bag or shoes in their favorite section. This has a very negative effect on sales.
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Oh Lord, that sucksLet me update you on my case. VC literally told me that I accepted the package, so they can do nothing if it was empty. No money refund, nothing! I'm sure no investigation at all was carried... So now I have a very expensive cardboard box and I can't do anything :
I am so sorry!!I always open the parcel BEFORE I sign the papers when I buy second hand or online via ebay etc and the item was expensive. Always. This was something they really hammered into our heads at school, always to check if everything is alright before accepting the delivery.
Hello gang! I recently listed a few items, all beautiful and timeless, from hot brands Balenciaga and Saint Laurent, but there is absolutely NO engagement whatsoever on my items. I find this particularly strange as when I first started using VC just pre-covid and during covid, the "likes", comments and offers were endless and very busy! Now, there is nothing. Not a peep! For reference I'm an "expert" UK seller. Is anyone else on here having the same issue with slow sales? Do you think that the cost of living crisis has impacted pre-loved market? I'm thinking people just aren't buying anything anymore like they were during the pandemic.
Or is that people have really gone off VC and no longer trust them?
I really want to try other platforms but there isn't much of a choice when you're in the UK.
Or is that people have really gone off VC and no longer trust them?
I really want to try other platforms but there isn't much of a choice when you're in the UK.
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I’m also in the UK. It’s like I’m invisible. I lost expert due to that. No traffic no interest, a like here and there.
I think it’s because we’re out of the EU. Potential buyers dont want to pay huge taxes and vat…
Yes, agree! The sales drastically dropped after the EU tax was added, but they also opened a UK warehouse to solve this issue but clearly it hasn't. "Invisible" is the perfect word to describe our status on there!
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Didn’t know about the warehouse…What’s it for?
Sales within the UK are unaffected by the Brexit mess but UK buyers are either not interested in what I have or they’re not keen on paying my prices. I might be better off pawning stuff
(kiddin)Didn’t know about the warehouse…What’s it for?
Sales within the UK are unaffected by the Brexit mess but UK buyers are either not interested in what I have or they’re not keen on paying my prices. I might be better off pawning stuff
Items from the UK now go through authenticity check through a UK warehouse, we longer have to ship to Paris but I you're right I forgot that it was for UK buyers only I think... it's so confusing and VC haven't been clear on the process at all. The general feeling I get is that the hype over VC is quickly vanishing and buyers and sellers alike just don't have the energy for it anymore.
In the past I have bought a couple of items on VC that I couldn't find anywhere else. I'm in the US and I find the site slow and cumbersome. The search feature really sucks. I will be looking for a specific item, say a designer brand leather wallet, and search will show me many items listed as "cloth wallet" even though they are leather. I see extremely poor descriptions and titles, so I can't find anything. And then there are items that have seemingly been listed for years, seller long gone, no answers to offers. To me, the site is just junk.