Vestiaire Collective experiences?

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

#3,796
DrDior said:
I’ve been clocking Cartier bracelets on there & some of the pricing is nuts. Why would I buy an used item for the same price — or more — than what I would pay in the store?
Click to expand...
I'll answer as a seller (of bags, but the same principle). Whatever price you put there, the buyers will try to bump it A LOT, even if it's super reasonable. The only bag I sold immediately at the original listing price was super-in-demand new Birkin, which hasn't happened since 2016.
I am very clear that I'm going to loose money and sell new-ish bags with receipts at 50-60%, but people like to take the piss and offer 10-20%. The game then is to put high(ish) and see what offers come and adjust if there is no interest. Not saying it's always the case though.
 
  • Like
Reactions: Ylesiya, Deleted 698298 and nicole0612
#3,797
nikka007 said:
I'll answer as a seller (of bags, but the same principle). Whatever price you put there, the buyers will try to bump it A LOT, even if it's super reasonable. The only bag I sold immediately at the original listing price was super-in-demand new Birkin, which hasn't happened since 2016.
I am very clear that I'm going to loose money and sell new-ish bags with receipts at 50-60%, but people like to take the piss and offer 10-20%. The game then is to put high(ish) and see what offers come and adjust if there is no interest. Not saying it's always the case though.
Click to expand...

Thanks for the explanation. I had no idea and was seriously put off. If people bargained fairly, then sellers wouldn’t have to engage in defensive strategies to avoid would-be robbery & potential buyers wouldn’t be left thinking they were about to be robbed.The site should clamp down on that.
 
  • Like
Reactions: Deleted 698298 and nicole0612
#3,798
DrDior said:
Thanks for the explanation. I had no idea and was seriously put off. If people bargained fairly, then sellers wouldn’t have to engage in defensive strategies to avoid would-be robbery & potential buyers wouldn’t be left thinking they were about to be robbed.The site should clamp down on that.
Click to expand...
You’re right, it’s on the VC to provide a limit of what you can send to seller. I respect the right to negotiations but his nonsense made me be now very careful and don’t shop on impulse.
Of course there are also sellers who don’t want to lose a dime and will push the price to unreasonable levels, above market price but guess nobody will buy from them.
 
  • Like
Reactions: DrDior
#3,799
nikka007 said:
I'll answer as a seller (of bags, but the same principle). Whatever price you put there, the buyers will try to bump it A LOT, even if it's super reasonable. The only bag I sold immediately at the original listing price was super-in-demand new Birkin, which hasn't happened since 2016.
I am very clear that I'm going to loose money and sell new-ish bags with receipts at 50-60%, but people like to take the piss and offer 10-20%. The game then is to put high(ish) and see what offers come and adjust if there is no interest. Not saying it's always the case though.
Click to expand...
DrDior said:
Thanks for the explanation. I had no idea and was seriously put off. If people bargained fairly, then sellers wouldn’t have to engage in defensive strategies to avoid would-be robbery & potential buyers wouldn’t be left thinking they were about to be robbed.The site should clamp down on that.
Click to expand...
I totally agree with this. When I list an item I only get offers at the bare minimum allowed by Vestiaire (30% below listing price), even when I have priced my item lower than any others on the site. So I tend to price my items above what I expect to sell them for. I know it will either sell immediately at list price while I am sleeping (I am in the USA and items load to the site overnight here) or I will only get offers at 30% off. It is one extreme or the other.
 
  • Like
Reactions: DrDior, maxroxxherhandbags and EmilyM111
#3,800
nicole0612 said:
I totally agree with this. When I list an item I only get offers at the bare minimum allowed by Vestiaire (30% below listing price), even when I have priced my item lower than any others on the site. So I tend to price my items above what I expect to sell them for. I know it will either sell immediately at list price while I am sleeping (I am in the USA and items load to the site overnight here) or I will only get offers at 30% off. It is one extreme or the other.
Click to expand...
I had the feeling that my offers are so crazy low and way below 30% of the listing price but maybe it's just my feeling. Or maybe I'm referring to the original price (I list around 70% as my bags are rather new, I don't wear them a lot before selling). But anyway, think are aligned. I recall good old days in 2016 when I sold items at listing price (of course below the market price)...
 
  • Like
Reactions: nicole0612
#3,801
nikka007 said:
I had the feeling that my offers are so crazy low and way below 30% of the listing price but maybe it's just my feeling. Or maybe I'm referring to the original price (I list around 70% as my bags are rather new, I don't wear them a lot before selling). But anyway, think are aligned. I recall good old days in 2016 when I sold items at listing price (of course below the market price)...
Click to expand...
Yes, they are quite low, but on the other hand it is nice to have a middle man to authenticate and check items before they go to a buyer. It is a lot of work to use the site though!
 
  • Like
Reactions: EmilyM111
#3,804
I just filed for a chargeback with my payment provider after Vestiaire refused my return of a Birkin with an undeclared cut across half of the front panel. If anyone is interested, you can read about the whole ordeal here: https://forum.purseblog.com/threads/help-can-h-spa-fix-this-long-deep-scratch-cut.1039237/

If I get the refund based on distance selling regulation it will probably be relevant for many here (if based in Europe). Vestiaire tries to circumvent consumer rights for refund granted by the distance selling regulation saying that they are only an agent. However, they act as a seller... it seems their business model is based on deception: on the one hand letting private individuals list products in worse conditions than declared and on the other trying to circumvent consumer rights by making it as hard as possible to return and giving out wrong information. Not a sustainable business. It's a shame platforms with better quality control don't get such funding to market themselves.
 
  • Like
  • Wow
Reactions: Romar, doni, EmilyM111 and 2 others
#3,805
CrackBerryCream said:
I just filed for a chargeback with my payment provider after Vestiaire refused my return of a Birkin with an undeclared cut across half of the front panel. If anyone is interested, you can read about the whole ordeal here: https://forum.purseblog.com/threads/help-can-h-spa-fix-this-long-deep-scratch-cut.1039237/

If I get the refund based on distance selling regulation it will probably be relevant for many here (if based in Europe). Vestiaire tries to circumvent consumer rights for refund granted by the distance selling regulation saying that they are only an agent. However, they act as a seller... it seems their business model is based on deception: on the one hand letting private individuals list products in worse conditions than declared and on the other trying to circumvent consumer rights by making it as hard as possible to return and giving out wrong information. Not a sustainable business. It's a shame platforms with better quality control don't get such funding to market themselves.
Click to expand...
They are really the worst. Buyer of my bag was notified of a difference in a base of my bag (25cm instead of 24cm), therefore rejected the purchase and bag is back with me, while they didn't spot THE CUT across your bag. I mean who's in charge there...
It's such a shame we don't have Fashionphile or Ann's etc. in Europe. I would gladly sell my bags directly at lower prices to avoid this nonsense.
 
  • Like
  • Wow
Reactions: maxroxxherhandbags, stepmum, nicole0612 and 4 others
#3,806
nikka007 said:
They are really the worst. Buyer of my bag was notified of a difference in a base of my bag (25cm instead of 24cm), therefore rejected the purchase and bag is back with me, while they didn't spot THE CUT across your bag. I mean who's in charge there...
It's such a shame we don't have Fashionphile or Ann's etc. in Europe. I would gladly sell my bags directly at lower prices to avoid this nonsense.
Click to expand...

It's ridiculous! 1cm... I remember a coworker who wanted to sell her Valentino dress via Vestiaire. She borrowed my DSLR cam to take really good pics and those were rejected staying they seem to be stock photos...
 
#3,807
CrackBerryCream said:
It's ridiculous! 1cm... I remember a coworker who wanted to sell her Valentino dress via Vestiaire. She borrowed my DSLR cam to take really good pics and those were rejected staying they seem to be stock photos...
Click to expand...

I mean I'm acknowledging my lack of care here, just took the details from the manufacturer site but you know 1cm might be the way its measured. Well. Photos rejected happened to me as well, then I pulled the item, put back with the same photos and voila accepted. All very sad. As mentioned before, I happen to buy no-logo bags and unfortunately the only audience large enough for them is on VC. But not any longer, I have last batch of bags to sell and buying now only store-fresh Hermes. The selling experience of luxury items is excruciating.
 
  • Like
Reactions: CrackBerryCream
#3,808
nicole0612 said:
Yes, they are quite low, but on the other hand it is nice to have a middle man to authenticate and check items before they go to a buyer. It is a lot of work to use the site though!
Click to expand...
Yes, this is the reason I sell in VC when I do. Only that now for items 1000 eur the buyer can choose items go directly to them. It pisses me off that I have no choice as a seller, and also, what is the point of the seller’s commission then? For those items, at the end you may as well sell in eBay, as there is no protection...
 
#3,809
doni said:
Yes, this is the reason I sell in VC when I do. Only that now for items 1000 eur the buyer can choose items go directly to them. It pisses me off that I have no choice as a seller, and also, what is the point of the seller’s commission then? For those items, at the end you may as well sell in eBay, as there is no protection...
Click to expand...

Does the buyer get your personal details if they opt for direct shipping?
 
You must log in or register to reply here.
Top