I was hoping someone could advise me whether you pay fees when you receive payment via PayPal after a sale. I know if you sell via eBay you also pay a PayPal fee so just wanted to check. Thank you in advance.
Vestiaire Collective experiences?
- Thread starter Kopisusu
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I think you do, PP (at least in Europe) charges for transactions where you are getting paid
Actually I sold 7 items on VC, 6 from March till June and one in August, I had the badge as all went through, but because I have only sold one item lately, I have no badge anymore, despite that all items were accepted and were conform. For people who only sell the occasional item, it is not really great.
I saw the label on mine and on others, but you can't click on them, so it tells you nothing about the conformity rate at all
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I am so sorry, I misread the question! I get paid by bank deposit so my answer was not relevant to your question! My apologies.
I am so sorry, I misread the question! I get paid by bank deposit so my answer was not relevant to your question! My apologies.
I think I need to stay off tPF after midnight
I am so sorry, I misread the question! I get paid by bank deposit so my answer was not relevant to your question! My apologies.
I think I need to stay off tPF after midnight
I tend to go for bank deposit too, they offer it for several currencies, so that really works out well
I think the direct shipping is a work in progress with a few teething troubles. Let’s hope the hitches vanish quickly. Your experience sounds annoying. I’ve done one or two now and they went fine, I’m less worried than I was at the start. I think the reason CS can’t always answer your case properly right now is that it’s all changing so quickly that they aren’t wholly up to date until hitches have been dealt with. I guess that’ll get better over time as the process beds in more. They did say it was being trialled so I suppose that’s how they work out the bugs.
With DHL I don’t think they ask about “your shipping needs” until the end of the call, do they? I always just say, nope, thanks, I’m only ever using return labels, thanks and goodbye. I find them thankfully a lot less hassle that WH Smith forever trying to sell me giant bags of sweets I don’t want (or shouldn’t want - I do have a sweet tooth) every time I buy a newspaper
No, DHL started to talk about my shipping needs off the bat and really was insistent about how much I ship and how great an account would be, when I just wanted them to pick it up - and the thing that annoys me is that this is a premium rate call, I am not calling premium and paying for it to listen to somebody trying to sell me something, since the DHL drop shop is a 10 minute walk away and I now know I can just bring it there and drop it off, I think I will simply avoid ringing and there seems to be a real hitch with their website, you can't order the pickup online, but since the shop works just as well and they DHL pickup happens every day, sometimes twice a day, that is easier and faster
It would also be possible to lose your badge now even if everything conformed, but you took longer than 5 days to ship. Most people in this thread found sellers who don’t ship for ages a really annoying problem so I guess VC has addressed this. I’m not suggesting that’s your situation, if you have the shipping and conformity labels, it is clear that your badge has gone just because you haven’t sold 2 items in the last 4 months.
I know what you mean about losing the badge, I relate and was concerned myself, and I see that you might think the labels tell you nothing, but actually I think what the conformity badge is telling people is that you have at least an 80% conformity to description rate and 100% authenticity rate over the sales you’ve made, as would be needed to get a badge, and if you have the shipping label it means you shipped everything quickly. So the numbers aren’t there, because the labels represent the numbers. So people can see you are ok on conformity and shipping even if you haven’t had enough volume lately to get the expert or trusted badge.
That’s what I meant when I said people need to be aware of the meaning of these labels and VC could make it clearer. They are endorsements, kind of sub-badges. So people need to be told to be aware that if they are absent, but the seller had historical volume (visible on item pages) it must mean the seller hasn’t been selling conforming items or shipping quickly in the past. There are sellers who have just one or just two of the labels and that tells you something. It’s always different for people who just haven’t sold more than a single item yet, but we all had to start somewhere and hope people bought things from us. You can see if someone has only sold one or two items historically so the absence of the labels wouldn’t mean the same thing with them, as before.
I wasn’t too keen on the thought of losing my badge just because I might have nothing to sell for a while, but those conformity and shipping labels do mitigate that, and as you only have to sell and ship quickly 2 conforming authentic items in the previous 4 months to get a trusted badge, the bar probably isn’t all that high really. I just think they need to publicise what the labels mean so that people are aware that they are positive information and that the absence of them, especially in a seller who has sold lots which you can see on their items, means something negative.
I think it works better than the old system which people here found vague and confusing, and some people thought recommended sellers sometimes got complacent. They will lose their badges if they don’t keep up a good standard now, and those who have good standards but not recent volume will get the labels to indicate good practice.
But I’d like VC to make it clear that (or if?) the labels refer to more than the last few months. If you have those labels but have lost your trusted badge for lack of recent volume, then that suggests those labels do go back further historically, but it would be helpful if VC made that explicit. I don’t know, maybe they are working on it. The FAQs keep updating at the moment.
As regards expert and trusted seller badges being based also upon recent sales volume, I guess they are trying to encourage regular sellers and discourage people selling the same items across multiple platforms, but incentivise them to stick with VC exclusively to get/keep the badges with potential higher sales for the seller. I suppose as a business it’s their prerogative to do that if they judge it to be beneficial to them.
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Hi
, long time no see, have you been away too?Well that’s very annoying and I think DHL phone agents are not meant to do that at the beginning of a call. They’ve only ever done it at the end with me. Regarding the pick-up booking, I have had a couple of glitches where the online form didn’t take the waybill number at first go but did when I tried again, no idea why but DHL seems to have made a few changes recently. I’ve now registered a ‘MyDHL’ account (not a paying thing) and I’m finding it works more efficiently than the general website form for scheduling collections, so you might find it worth trying that. I find it useful for my other returns (you know, Net-a-Porter, MyTheresa, Matches and so on) as it speeds up all the information input.
Ah, @nicole0612, we are too alike! Pink bags and designer goods under the influence of anaesthetics and our painkillers ... Late night reading and small hours posting on TPF ... I’m forever reading things I’ve previously posted thinking I had read with the utmost clarity only to find glaring factual errors in my reply on re-reading after the editing deadline. Then because I’m a compulsive perfectionist I absolutely agonise in case I misled anyone and go on at my usual excessive length to ‘put it right’. Worse things have happened. For one beautiful moment I read your reply to the other poster and thought I’d previously misunderstood and was not paying charges to PayPal (who, to be fair, do make it a bit obscure!).I am so sorry, I misread the question! I get paid by bank deposit so my answer was not relevant to your question! My apologies.
I think I need to stay off tPF after midnight
Hahahaha! That’s right, we are kindred spirits! Painkillers and late nights do not lead to giving good advice or to practical designer purchases. When I read over my comment in the light of day I had no idea what I was thinking, but I’m so glad you came in time to give good information!
Hi
Well that’s very annoying and I think DHL phone agents are not meant to do that at the beginning of a call. They’ve only ever done it at the end with me. Regarding the pick-up booking, I have had a couple of glitches where the online form didn’t take the waybill number at first go but did when I tried again, no idea why but DHL seems to have made a few changes recently. I’ve now registered a ‘MyDHL’ account (not a paying thing) and I’m finding it works more efficiently than the general website form for scheduling collections, so you might find it worth trying that. I find it useful for my other returns (you know, Net-a-Porter, MyTheresa, Matches and so on) as it speeds up all the information input.
Actually just very briefly checking on the progress of the house in France, but lost one of our dogs, what they thought was a vaccination resistant strain of kennel cough turned out to be a very aggressive lung cancer, he first really recovered well on antibiotics and steroids, then had a sudden relapse, such horrendous pleurisy that we grabbed him in the middle of the night and went to the emergency vet, they drained half a liter from his lungs and wanted to continue this for the next few days, we decided to bring him to our vet in the morning, as we suspected the emergency vet was more thinking about the 2K for the day and the treatment on top of it, our vet said it will be kinder to let him go as there is never a good outcome and it had filled up again, so we did that. No point making them suffer if there is no recovery, then a brief stint in the hospital with an adrenal crisis for myself. So I wasn't feeling to "up" for chatting and mainly just mopping around missing Monty and comforting hubby who also went a bit to pieces and Harvey who really misses his pal and has now decided to adopt the cat as his feline overlord and companion.
So sorry for the loss of your dog.
Our oldest Golden Retriever, also called Monty, died quite sudenly of lung infection last year.
He was 13.5 years old. We still miss him so much.
My deepest sympathy and hopefully your sadness and grief will make place for all the good and loving memories.
Monty will be in your ❤️ forever.
hi! I sold an item on VC, shipping from US. when I try to track the fedex label they provided me, it says This tracking number cannot be found, please check the number or contact the sender.
usually when I track their labels, I can see the address, the shipping time etc even before I ship. this time it looks like they didn't activate it and that it doesn't exist in Fedex system at all. I contacted VC, and they provided me the new one, which also cannot be tracked.
so my question is - can you please check your fedex tracking numbers of the items you haven't shipped yet? does it show that the tracking number cannot be found too? or does it show some basic info like the address and delivery time?
maybe it's just something new and now the tracking only shows information after it's scanned.
I am just scared that when I ship it, the package will be gone and fedex.com will not show it as sent.
usually when I track their labels, I can see the address, the shipping time etc even before I ship. this time it looks like they didn't activate it and that it doesn't exist in Fedex system at all. I contacted VC, and they provided me the new one, which also cannot be tracked.
so my question is - can you please check your fedex tracking numbers of the items you haven't shipped yet? does it show that the tracking number cannot be found too? or does it show some basic info like the address and delivery time?
maybe it's just something new and now the tracking only shows information after it's scanned.
I am just scared that when I ship it, the package will be gone and fedex.com will not show it as sent.
They are such family members, I am glad that it was quick and while it is horrible to have one of the pets put to sleep, I always think it is the last kindness we can give them.