Vestiaire Collective experiences?

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Aha! Mystery solved!



Did you declare them as children’s clothes specifically? If they were just declared as clothing then maybe it got through customs on that basis. Or even if declared as children’s, sometimes things get waved through on an ad hoc basis, maybe? I suppose VC has to adhere to the official requirements as policy, but as a private individual sending such things, it’s easier to get it to slip through? I’m just speculating.

Used kid's clothes and marked it as a gift with a rough estimate of how much they would be resale. I might be wrong but I think different rules apply if they are from a company or privately sent?
 
if they haven’t reached the levels of the trusted/expert seller. Personally I’d be wary of someone who had sold masses but didn’t have the badge. Someone just starting out is a different case.

With the new rules, it is more checking how much they have sold lately as the badges get removed if you do not sell on a steady basis
 
When do was offered alternatives of a refund or a reduction on an item where they lost a part, I took the reduction, and they did issue a refund for it, not a credit. I suspect we will find this gets increasingly standardised.
I hope so - it was about three or four years ago.
I did not know there is a new CEO - perhaps this is a step in the right direction.
 
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There seems to be a new thing, called Stay Clothes where you can buy, sell or rent stuff, I contacted them to ask about security (returns, somebody sending another item back, etc.) as they only give the platform to showcase the items, I honestly always prefer it if somebody checks the items before they get sent on
 
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I hope so - it was about three or four years ago.
I did not know there is a new CEO - perhaps this is a step in the right direction.

I think it is, also since they lowered commission, it is much more active there, because Rebelle went over the top with the commission. Regarding customer support, responsiveness and QC, I found Joli Closet the best, but they don't quite yet have the exposure of VC
 
I am pretty sure that doesn't apply to presents? A friend who lives in LA buys her daughter a ton of the kiddie Laura Ashley outfits on eBay and gets them sent to me and I forward, because a lot of sellers don't accept international sales, so far there hasn't been an issue at all.
It’s possible that it’s this, or could be just that they let them slip through. I certainly don’t know all the rules, only what I googled above.
With the new rules, it is more checking how much they have sold lately as the badges get removed if you do not sell on a steady basis

That’s true as part of it, you can lose the badge by just not selling enough (it’s 2 items in the previous 4 months for trusted, 5 items in the previous 3 months for expert) , but also the items have to be 100% authentic and 80% accurately describes for trusted, and 100% authentic AND 100% accurately described for expert, and be shipped or cancelled within 5 days for trusted, or 3 days for expert. I think you lose the badge if any one of those conditions is not met in the last time period. It’s in the FAQs for buyers and sellers now.
 
There seems to be a new thing, called Stay Clothes where you can buy, sell or rent stuff, I contacted them to ask about security (returns, somebody sending another item back, etc.) as they only give the platform to showcase the items, I honestly always prefer it if somebody checks the items before they get sent on
Yes the middleman is the most important thing to me too.
 
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It’s possible that it’s this, or could be just that they let them slip through. I certainly don’t know all the rules, only what I googled above.


That’s true as part of it, you can lose the badge by just not selling enough (it’s 2 items in the previous 4 months for trusted, 5 items in the previous 3 months for expert) , but also the items have to be 100% authentic and 80% accurately describes for trusted, and 100% authentic AND 100% accurately described for expert, and be shipped or cancelled within 5 days for trusted, or 3 days for expert. I think you lose the badge if any one of those conditions is not met in the last time period. It’s in the FAQs for buyers and sellers now.

I noticed that with the nude shoes, totally annoys the hell out of me
 
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I think it is, also since they lowered commission, it is much more active there, because Rebelle went over the top with the commission. Regarding customer support, responsiveness and QC, I found Joli Closet the best, but they don't quite yet have the exposure of VC

I purchased a mors ring the other day at JC. The side looks a little like they have to work on it, but I read somewhere here they are very ambitious and motivated to do things better - so I gave it a try. I think s. o. stated these people came from VC.
It is good that there is more (serious) competitors.
 
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I purchased a mors ring the other day at JC. The side looks a little like they have to work on it, but I read somewhere here they are very ambitious and motivated to do things better - so I gave it a try. I think s. o. stated these people came from VC.
It is good that there is more (serious) competitors.

I think they are fairly new, but they have a lot of great items and if you have an additional question, they respond really fast, I try to not look around too much as I tend to get too tempted and I HAVE to clear out for the move (gotta be away before the ghouls come out at Halloween) so the sales there are not the fastest and sometimes you get really stupid price offers, if it is not too absurd I usually reply with a counter offer, if it is plainly off the scale, I just decline, but you have to accept then, give the date when you ship, due to the prepaid shipping label it is fully tracked and if you ship later than 10 days, the buyer can actually say "Too late for me"
 
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