Vestiaire Collective experiences?

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I think they also changed their pay out? I got a mail today that an item I sold passed quality control and is sent to the buyer and my payout will be on the 18th, they usually did 15th and last of the month?
 
What are your experiences with PayPal disputes in regards to VC purchases? I received a coat that in real life is a totally different colour than what is shown in the pictures and the item description. I expected forest green and received a washed-out olive. I opened a “not as described” dispute and am waiting for VC reply.
 
What are your experiences with PayPal disputes in regards to VC purchases? I received a coat that in real life is a totally different colour than what is shown in the pictures and the item description. I expected forest green and received a washed-out olive. I opened a “not as described” dispute and am waiting for VC reply.

I never had that problem, but when I am not sure about a colour (some greens work for me, some reds, but not all) I ask the seller if they would please take a picture with the mobile in the daylight, to not have unpleasant surprises, because how somebody describes a colour is very subjective, how you have set your monitor and all that
 
Hello all! I was looking to sell some beautiful stuff that didn't suit me and take valuable space in my closet and I chose vc! I uploaded 3 items, one of which is a pale pink stylish marella puffer of winter 2019 which I wore once before I realized was a bit big and of course bought me the smaller size too. However vc suggest I lower the price to less than half of initial which means I get less than a third of what I paid ! Does this make any sense to you?
 
Hello all! I was looking to sell some beautiful stuff that didn't suit me and take valuable space in my closet and I chose vc! I uploaded 3 items, one of which is a pale pink stylish marella puffer of winter 2019 which I wore once before I realized was a bit big and of course bought me the smaller size too. However vc suggest I lower the price to less than half of initial which means I get less than a third of what I paid ! Does this make any sense to you?

An item that is new, unless it is rare, the price you can get for it is usually 60% and that is new with tags, without tags less, worn (even if just once) and in very good condition, about 1/3rd - that is what the buyer usually pays, as a rule of thumb.

Look, I don't mind buying items 2nd hand, but why would I pay close to what I pay in the shop? Then I can go to the shop, try it on, return if I don't like it....

Ask yourself how much you would pay for a 2nd hand item? Close to new?

Also it sounds like you are uploading winter stuff when it's getting towards summer, you will get less.

You can always try different resale sites, some let you set your own price, but most will actually want you to sell for less. Also if VC sends you a price proposal, you can reply (I think 2 times) with your own idea.

Designer items are a bit like cars, once you walk out of the shop with them, they lose value.

VC has lowered the commission to 15%, most resale sites charge between 40 and 50% so even if they would let you charge a higher price, you would get less payout.

You could always try to negotiate with them or try other sites, I have *****ed a lot about them in the past, but seriously, getting 1/3rd of the original price for an item that is out of season, that is not too bad.
 
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Thanks for your immediate reply! I haven't bought used before, but I have a difficult taste and when I am looking for something in particular I could pay as much as in store, I have searched for stuff before but haven't found any. Anyway do you think I could I reply with my own idea? Should I propose something close to their suggestion?
 
Thanks for your immediate reply! I haven't bought used before, but I have a difficult taste and when I am looking for something in particular I could pay as much as in store, I have searched for stuff before but haven't found any. Anyway do you think I could I reply with my own idea? Should I propose something close to their suggestion?

I usually ***** about their price gauging, but half seems to be OKish, if you go into your account, you will see "items on price negotiation" - I would reply with something in between your idea and theirs, they often accept that, it depends how quick you want to get rid of the items, if you put the price up high, chances for selling it quick are lower. You can try and list on several site, you just have to be really diligent and remove it when it was sold, or there will be a backlash, but highly unlikely that something will sell at the same time
 
Thanks for your immediate reply! I haven't bought used before, but I have a difficult taste and when I am looking for something in particular I could pay as much as in store, I have searched for stuff before but haven't found any. Anyway do you think I could I reply with my own idea? Should I propose something close to their suggestion?
You can send them a counter offer. I have done this a few times. Sometimes it doesn't really make sense what they're offering, but I agree with Gabs007 that preloved items, no matter how new they are, are still of less value than when you buy it in a store. Unless you have an item that's sold out everywhere and in massive demand, like the LV mini pochettes limited editions.

I'm curious what transpired eventually :)
 
Somebody mentioned that if you are a Premium subscriber, you have free shipping for one item, if you don't use it this month, you got 2 the next month, not sure how much Premium is, but could be worth it, especially if you are sharing a Premium with a friend? As I believe you can several shipping addresses or change them?
I just cancelled my Premium subscription because my math dictated that I had some free shipments left, but VC said otherwise.

Usually I buy items from France, GB or Italy or in the general area so I figured it's not worth it. Maybe I'll change my mind later on.

But you're eligible for 12 free shipments a year so I guess after one year you'll start at zero. So I guess that was my issue and right now I don't think it's entirely fair.
 
You can send them a counter offer. I have done this a few times. Sometimes it doesn't really make sense what they're offering, but I agree with Gabs007 that preloved items, no matter how new they are, are still of less value than when you buy it in a store. Unless you have an item that's sold out everywhere and in massive demand, like the LV mini pochettes limited editions.

I'm curious what transpired eventually :smile:

They used to offer about 1/10th or in some cases even less, I guess they were trying it on...

Interesting enough I bought a skirt I always wanted but that is sold out everywhere, they noticed the tiniest flaw inside and sent me a picture if I would be willing to accept it for half the price, I did, but I feel almost bad for the seller
 
They used to offer about 1/10th or in some cases even less, I guess they were trying it on...

Interesting enough I bought a skirt I always wanted but that is sold out everywhere, they noticed the tiniest flaw inside and sent me a picture if I would be willing to accept it for half the price, I did, but I feel almost bad for the seller
I suspect some people who work there have amazing eyes LOL. I sometimes look at shoes in 'very good condition' and I'm seriously amazed at how people list shoes with a lot of wear on the soles as very good condition. Others will list shoes with perfect soles (but redone) as 'fair condition'. I wonder how that turns out in the authentication process.

Just bought a vintage Prada bowling bag on VC. It's dirty but doesn't look damaged, so I'm looking forward to restore it to its former glory. € 49,- was just too good to let it go :)
 
I suspect some people who work there have amazing eyes LOL. I sometimes look at shoes in 'very good condition' and I'm seriously amazed at how people list shoes with a lot of wear on the soles as very good condition. Others will list shoes with perfect soles (but redone) as 'fair condition'. I wonder how that turns out in the authentication process.

Just bought a vintage Prada bowling bag on VC. It's dirty but doesn't look damaged, so I'm looking forward to restore it to its former glory. € 49,- was just too good to let it go :smile:

I usually list shoes unless unworn only as good, as with leather soles, even wearing them once, you can see wear on the soles and they would possibly make an issue, according to their rules, if shoes are resoled (with some brands I do that straight away) they are only good and not very good...

Oh wow, that bowling bag was a steal
 
I just cancelled my Premium subscription because my math dictated that I had some free shipments left, but VC said otherwise.

Usually I buy items from France, GB or Italy or in the general area so I figured it's not worth it. Maybe I'll change my mind later on.

But you're eligible for 12 free shipments a year so I guess after one year you'll start at zero. So I guess that was my issue and right now I don't think it's entirely fair.

I think that is pretty normal that the 12 items per year only go for one year, as somebody said, they do 3 month and get 3 items, I did that and already spent mine, plus the additional minutes you get where somebody can't snatch it under your nose... Possibly a bit more expensive than the yearly one, but then you also don't lose out too much if you don't spend all 12 as they carry into the next month... Now I need somebody who stops me from looking...
 
I think that is pretty normal that the 12 items per year only go for one year, as somebody said, they do 3 month and get 3 items, I did that and already spent mine, plus the additional minutes you get where somebody can't snatch it under your nose... Possibly a bit more expensive than the yearly one, but then you also don't lose out too much if you don't spend all 12 as they carry into the next month... Now I need somebody who stops me from looking...
Haha ;-)

Yeah I guess since I don't really use the other features I'm so focused on the free shipping that it left a sour taste in my mouth. I didn't buy from VC for 4 months or something, so that's why I was annoyed that when I did place 4 orders, I didn't have the free shipments available. Oh well, can't resist their new prices anyway..
 
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