It seems they are feeling the competition, not sure where you are but for a while Rebelle was a real alternative to them in Europe but then they did a nose dive that made VC look like the most organized thing ever, so at least VC is picking up the slack and there are new sites like Joli Closet creeping up who offer service and commissions that are not the usual rip off prices.
Vestiaire Collective experiences?
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It seems they are feeling the competition, not sure where you are but for a while Rebelle was a real alternative to them in Europe but then they did a nose dive that made VC look like the most organized thing ever, so at least VC is picking up the slack and there are new sites like Joli Closet creeping up who offer service and commissions that are not the usual rip off prices.
Wohoho, they got it now and I got a reply from them just now about being sorry about the problems but they are int he process of adjusting everything....
This is the age of miracles...
This is the age of miracles...
Well...I guess it was too good to be true...now a certain percentage of the selling price is being used to calculate authenticaton fees. I'm looking at a Chanel dress right now: selling price is € 1795,33 and authentication fee is € 25,99. It's not included in the price being advertised.
Oh ffs.... Have they got advice and "experts" from Catawiki now?
Tbh I think a small percentage of mistakes will always happen, after all human error and all that, I doubt any company can claim to have a 100% success rate constantly, it was more how they dealt with things that did annoy me, but the fact that they have removed a few offered fakes already from the website shows they are tightening up their act, which is really great.
I was actually always quite lucky when buying, apart from one problem where the seller used fake pictures and since the numbers didn't correspond, it was a bit of back and forth but they did accept the return (even if so quite grudgingly) and then refunded, the seller disappeared afterwards from the website.
I would check around, if in doubt, always pay with your credit card so you can actually file a charge back and request the info from the seller, possibly more pics as well
Yeah I noticed that too. Advertised price. Plus authentication fee. And shipping prices to the UK went up too, I think it is the end of Vestiaire Collective for me. I will just have to find my McQueen elsewhere.
I looked at something and checked it again today, even with the added authentication fee, it actually is a good deal cheaper than it was last Sunday. The shipping might have to do with the post rates having gone up a bit in the UK and they possibly expect problems and price hikes due to the political situation.
A good way is usually to put an item into your shopping bag and wait, they will then often offer you a coupon or free shipping.
Everything that I have been looking at is still the same price. (Well now more with the authentication fee) ♂️. I guess I’m just that lucky [emoji23]. But I will try out putting an item into my shopping bag and see if I get a coupon.
I noticed that with some of my stuff there is still the old price, other stuff has significantly dropped, I think they are working their way through, I would wait a bit longer, because the updates seem to take time, I imagine they are going by time they were listed? So newer items will be later?
I think they have some real problems with the software ATM
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I’m noticing that my higher value items have been quite drastically reduced, but so far my low value items, anything under about £80, I think have stayed the same, but the earnings on them have actually improved. I suspect and hope that this will continue, because those lower value things were hardly worth the trouble of selling with the high commission. But they are things which are worth buying, even if they’re not the high end stuff.
My higher value listings have come down a lot, and looking at the new graduated authentication fees, even with slightly higher shipping fees (if that happens, I thought they were reducing some of those too), I think it actually gives buyers a much better deal on balance, and doesn’t extract quite such a crazy level of commission from sellers. That was my biggest gripe. I’ve got to say though that I think a lot of my items look quite underpriced for what they are now, though! I’m hoping we can settle at a happy medium when making new listings. On the other hand if sales are quicker, that’s not to be sniffed at.
I am hoping that their authentication process will get tighter. As long as they do that, and people start to trust them more, I think this is looking good. Time will tell. My experience has actually always been that it’s ok, over a whole lot of transactions. If they can build trust, maybe more people will think the same.
They do seem to be aiming to tighten up on a lot of fronts. I think I read that there’s a new CEO. Seems like he’s come in with guns blazing.
By the way, yes I’ve noticed that yesterday it looked as though earnings had gone down with the prices, but today the calculator seems to be gradually coming into line, and there are no losses to the seller. They always seem to have significant glitches when they introduce new software. It looks like it’s getting sorted out step by step.
ETA I don’t think they’re revising items by time. I think it’s either by value or by brand or something. My newest items have been lowered and so have some older ones but as I said, none of the low cost stuff. I don’t think it’ll be clear for a day or two yet though.
And ETA again ... Ok so now my lower value items have been reduced too. Bargain for somebody! Way below their value, but I’d already resigned myself to the earnings on those items and the earnings haven’t dropped. Seems to me they started with the higher value things and worked their way down.
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It seems to work really well, they are not making their crazy price suggestions but if you want a reasonable price for an item in really great condition, they accept it (I usually list items that are as new with tags for about 1/3rd of retail anything with no signs of wear but worn for 1/4th and things that have tiny signs of wear but not visible when worn for 1/5th to 1/10th depending on how rare they are. In the past they still tried to mess me around, they seem to be OK with that now.
I listed a few things yesterday, they were on over night and 3 sold until noon, I have to say quite happy with how the new CEO is shaping the company