Vestiaire Collective experiences?

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I used to hate VC until I experienced Rebelle, think about all the VC problems times 100 and not getting your items back, a totally uninterested and lazy "service" who will not even reply to emails, if they keep that up, sooner or later they will be closed down.

I'm not defending VC, I know they can be really really annoying, from both sides, but trust me, Rebelle is so much worse
 
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Wow, they updated their fees and now all prices have been lowered! That's actually good news :smile:

https://fashionunited.uk/news/retail/vestiaire-collective-lowers-prices-by-10-percent/2019040942613

I got an email from them a few days ago and only briefly read over it, but it seems they are really trying to get back on the right track, I was watching a bunch of bags where I was quite sure they were not authentic and wondered who would buy them, but now the seller has disappeared, I guess they kicked him.
 
I just wished they were more reactive. I mailed them a few days ago that a seller was using a modelling picture of a member of this forum published here to sell a (obviously fake) blazer, and they don't seem to do anything about it...
 
I just wished they were more reactive. I mailed them a few days ago that a seller was using a modelling picture of a member of this forum published here to sell a (obviously fake) blazer, and they don't seem to do anything about it...
Wow! In my experience, they will react but it can take some time. How did you recognize that so fast? Seriously good detective work!
 
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I got an email from them a few days ago and only briefly read over it, but it seems they are really trying to get back on the right track, I was watching a bunch of bags where I was quite sure they were not authentic and wondered who would buy them, but now the seller has disappeared, I guess they kicked him.
Yeah I didn't even read it but today I saw that my items were a hell of a lot cheaper than they were yesterday, so that's how I noticed it ;-)
 
I just wished they were more reactive. I mailed them a few days ago that a seller was using a modelling picture of a member of this forum published here to sell a (obviously fake) blazer, and they don't seem to do anything about it...

You could leave a comment under the item with a link, they tend to react to comments really quick and always check them in case people exchange outside information
 
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Some of mine are? And when I listed today, there didn't seem to be a cut in their fees?

I noticed the same thing. I updated the app but it didn’t make a difference. I think they have forgotten to update their payment calculator to correspond with the new fees. I tested it out by changing my listing price by a dollar and the pay out dropped by several hundred, so they definitely need to update their calculator.
 
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I noticed the same thing. I updated the app but it didn’t make a difference. I think they have forgotten to update their payment calculator to correspond with the new fees. I tested it out by changing my listing price by a dollar and the pay out dropped by several hundred, so they definitely need to update their calculator.

Hopefully soon, I had a problem with the site today where it just couldn't calculate the payout, I had to stop it and then finish it later and there was no change...
 
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Hopefully soon, I had a problem with the site today where it just couldn't calculate the payout, I had to stop it and then finish it later and there was no change...
Eek!
Just back from self-imposed exile from the thread to join in on this!
A whole load of my items have had their prices dropped and according to the calculator the earnings have dropped very nastily along with them. No way I’m selling for that little!
I’ve updated the app too but it made no difference.
Hopefully this is just an error - the email we got did specify no loss of earnings - but I dread the potential convoluted hassles involved if items sell while the calculations haven’t been put right and they don’t pay out the higher amount. Presumably (fingers crossed) it’s only the app calculator (haven’t checked the website) that’s doing this and not their whole process, so hopefully it will be ok.
On the plus side, it does look as if they are working on tightening up their act in quite a few other ways, so here’s hoping for general improvements. I still find them on the whole ok, but I’m not giving up earnings!
 
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