Vestiaire Collective experiences?

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#2,568
Etak14 said:
If you make an offer on Vestiaire, what happens if the seller doesn’t respond?
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Nothing happens.
You can still purchase at full price.
Or you can try to submit an offer again if you are determined.
I rarely get notifications on vestiaire, never for comments, but at least 20x a day for offers, so I think those usually come through. If the offer was not close to her listing price maybe she didn’t think negotiation would be fruitful. On the other hand, if your offer was close to the listing price, it may be easier just to buy it outright.
 
#2,569
nicole0612 said:
Nothing happens.
You can still purchase at full price.
Or you can try to submit an offer again if you are determined.
I rarely get notifications on vestiaire, never for comments, but at least 20x a day for offers, so I think those usually come through. If the offer was not close to her listing price maybe she didn’t think negotiation would be fruitful. On the other hand, if your offer was close to the listing price, it may be easier just to buy it outright.
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I agree with @nicole0612 but just make sure that the seller is still active. If the seller doesn’t respond to any questions and to a very close offer , then you might need to move on . It’s a risk to purchase without any responses...
 
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#2,571
Etak14 said:
If you make an offer on Vestiaire, what happens if the seller doesn’t respond?
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I switched off offers, since VC really forces you to accept ridiculously low prices, doesn't stop people leaving comments with absurd price offers, like 30 for a Chanel jacket... Obviously you have to reply because if you don't reply they take away your trusted seller status, in those cases I just do "No thank you"
 
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#2,572
Romar said:
Fortunately my recent purchases from VC have been mostly in good order.
Mostly, because I bought a Hermès Evelyne TPM from a trusted seller who is always quick in her replies.
The bag came without the paperwork, but the seller said she had the receipt somewhere but was moving house and all the admin was in boxes.
Received the bag; it was stunning, but I read the blind stamp and noticed that A: the bag was from a private sale -VP: vente privée- and B: it was from 2014 and not 2016 as the seller had stated.
Contacted VC: I could send the bag back for a second inspection and indeed: It was accepeted, as "the description was not accurate" and I received my money within 48 hours.
Contacted the seller, who was genuinly shocked, as she had bought the bag from a friend/reseller in 2016, with receipt from the reseller stating that the bag was new at the time of purchase. The seller had found the receipt afer all.
So my suggestion is: Send the bag back to VC for a second inspection, accompanied by all the paperwork and at the same time, open a PayPal dispute.
I once received a super fake as well -Dior- Sent it back for a second inspection and opened a PayPal dispute at the same time and indeed: After a week or so, it was accepted. Unfortunately and to my astonishment: The bag was put up for sale again by VC..... Incredible.
I read that there are some sellers who don't want to send the receipts along to VC.
I would NEVER ever buy any high end and expensive item without a -copy of- the receipt from VC: The seller has to blacken his or her details, so there's no harm in sending along the receipt.
As long as VC Quality Control is not 100% to be trusted, always ask for -a copy of- the invoice and always buy from trusted sellers and check his/her selling past. The latter is no longer possible via the app, but only by logging in on the VC site.
Good luck and let us know how you're getting on.
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Romar or anyoke familiar with VC can you please help clarify how I can find out about whether someone is a trusted seller on VC?
 
#2,575
I ordered a Balenciaga Day bag that was listed it good condition by a private seller. It was literally falling apart and in tatters, it just looked awful. I can’t believe it passed their “quality control”.

My heart just sank after waiting a month for the bag. Now it just sits unused in my closet. I was weary going in bc of my own selling experiences with them, but definitely won’t buy from VC ever again.
 
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#2,576
LVinCali said:
I ordered a Balenciaga Day bag that was listed it good condition by a private seller. It was literally falling apart and in tatters, it just looked awful. I can’t believe it passed their “quality control”.

My heart just sank after waiting a month for the bag. Now it just sits unused in my closet. I was weary going in bc of my own selling experiences with them, but definitely won’t buy from VC ever again.
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I tend to pay with a credit card, in case this should happen, it is weird isn't it? It seems to totally depend on who does approval and checking, with a few friends who also regularly clear out stuff they don't wear, we tend to inform each other when sane person is doing approval and when the intern who tries to force totally absurd prices on you. As a buyer I only had one semi bad experience but it was resolved, as a seller, sometimes you just want to tear your hair out and go "For those prices, might as well donate it to a charity shop"
 
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#2,577
Akamy7 said:
I had a total fake on VC sent to me. Thankfully it was from a professional seller so i could return but now I’m wary of their website. Do we think this one is authentic?

https://www.vestiairecollective.com...-leather-jige-hermes-clutch-bag-6459936.shtml
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Actually I would want clearer pictures, but in general I am a lot less weary about items from Germany, customs are super strict there about fakes and they tend to sue your pants off if they catch you bringing a fake into the country.
 
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#2,578
Anyone here from Australia? Would love your advice. About to order something from a good seller and the price is just $900 aud. Should I prepay the customs fees? I can just wait til it arrives as it’s less than the 1,000 threshold and shouldn’t have to pay customs (only Gst should apply). Instead of $90 they want $117 which is $27 more than what it should be but I wonder if I should just do it for peace of mind?
 
#2,579
surfer said:
Anyone here from Australia? Would love your advice. About to order something from a good seller and the price is just $900 aud. Should I prepay the customs fees? I can just wait til it arrives as it’s less than the 1,000 threshold and shouldn’t have to pay customs (only Gst should apply). Instead of $90 they want $117 which is $27 more than what it should be but I wonder if I should just do it for peace of mind?
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I think it depends. there were a few comments about people who had prepaid the customs and then had to pay again as apparently the receiver has to pay it, it was Europe and the US, as far as I remember, so not sure about Oz, but would assume it's not that different?
 
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#2,580
Gabs007 said:
I think it depends. there were a few comments about people who had prepaid the customs and then had to pay again as apparently the receiver has to pay it, it was Europe and the US, as far as I remember, so not sure about Oz, but would assume it's not that different?
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Thanks gabs007 usually here in oz once we prepay it then it’s guaranteed you don’t have to pay it again when it arrives (I have bought from farfetch etc with no issues). I made two orders....one prepaid. Maybe for this one I might try it out not prepaying and see how I go haha. Still hoping some others from oz will chime in when they wake up. It’s still early here!
 
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