Yes, I understant that. But she added all her clothes from one account to her favourites to another. Also you can find more similar clothes, like the ring link I send before. The size of bag is the same,small.
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Yes, I understant that. But she added all her clothes from one account to her favourites to another. Also you can find more similar clothes, like the ring link I send before. The size of bag is the same,small.
@Baglover1993 The seller will ship the item to VC, where they check that it is real and in the condition it was advertised as, even if they do make a mistake, you can still do a charge back in case it is damaged or not real, if the seller does not send, you get your money back as they do have a time frame in which the seller has to ship.
Yes, she responded to another seller, but from the tone of your messages on there, I wouldn't respond to you, I would actually contact VC and ask them to remove those slightly out of order comments you left
Yes, she responded to another seller, but from the tone of your messages on there, I wouldn't respond to you, I would actually contact VC and ask them to remove those slightly out of order comments you left
Hello,
Please help, I bought a Gucci Marmont in yellow silk S2017 on Vestiaire and I think it's a fake. The seller only has 3 items for sale and in the description they say they have the receipt. I bought it and then they say they cant send the receipt, not even a copy of the receipt for "their own security reasons". Here are all the pictures of the website. The name of the seller is:
Kesi from UK member since 29th september 2015
Link:
https://us.vestiairecollective.com/...llow-silk-marmont-gucci-handbag-6112101.shtml
Please help, I bought a Gucci Marmont in yellow silk S2017 on Vestiaire and I think it's a fake. The seller only has 3 items for sale and in the description they say they have the receipt. I bought it and then they say they cant send the receipt, not even a copy of the receipt for "their own security reasons". Here are all the pictures of the website. The name of the seller is:
Kesi from UK member since 29th september 2015
Link:
https://us.vestiairecollective.com/...llow-silk-marmont-gucci-handbag-6112101.shtml
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Don't worry yet, I'm sure Vestiaire will get back to you. They take their time sometimes. Is it possible to cancel the purchase? I know sellers can cancel after somebody's bought their item.
I'll have another look at your links as well. At first glance I saw nothing that caught my attention.
So you think they only made ONE bag size small? I tend to follow sellers that have items that appeal to my taste and style, so I might favorite a lot of items from one particular seller, and I actually have bought from another Gabriella before and I am pretty sure she was not me, because I wouldn't go through the trouble of selling my clothes to buy them again on VC.
Chill, wait if the bag gets send, if not you get the money back anyway, if the bag arrives, have it authenticated, for your own peace of mind, if it is not real you do a charge back, simple.
And yes, it is the same bag, believe it or not, a lot of people might have bought that bag in the same colour and size, no matter what the 1st names were.
Well, VC checks the items if they are authentic and in the condition they were described, no way would I give a receipt or even a copy of that to somebody I don't know. You know the whole idea of buying via VC is that you can be sure it is authentic and that is why the seller pays quite a hefty price. Think about it this way, would you be happy if a stranger would have a copy of your receipt with all your purchases and quite a lot of details? I wouldn't be.
Look, I understand that you want to be sure an item is authentic, totally, but if you want a receipt from a shop, you go to a shop and buy it there and pay full retail, I know part of the details on receipts are slightly hidden, but having had my card hacked twice, no way I would give those details to a random buyer I don't know from Adam
Gabs007, I understand all this, of course. They can hide/mask all their personal information, I don't need this.
However I am alarmed, why would you say you have the receipt with a smiley face and then refuse to provide a copy...
However I am alarmed, why would you say you have the receipt with a smiley face and then refuse to provide a copy...
There will be several thousands of Anas in Spain, one sold a ring like this in 2016, the other sold it this April. And they sold the same bag, actually from all the items they might even have the same shoe size, it is really not very conclusive evidence.
Wait until you get the bag, check it if you are happy, then (for your own peace of mind) have it authenticated. Seriously, sounds like buyer's remorse to me before you even got the item.
You asked if they do have the receipt, not if they would provide one, giving a stranger a receipt with sensitive information would be a bit of a worry for most. I mean it gets authenticated and most people will have it authenticated themselves and if it is not authentic, do a charge back. Also from my understanding, VC would not include receipts, they would check them but for safety reasons not pass them on.
I mean should you not have asked if she will SEND you the bill, put a copy up with her personal info blanked out? You were buying a bag, not a receipt.
Not being rude here, but I had some unauthorized transactions on my card, so did hubby, and we are both extremely careful with CC details, so nope, I would not provide anything apart from the most basic info. Sellers get a fraction of what the items sell for, it is the job of the site, to verify, they employ experts and 30 to 40% of the sales price goes to them, why should I risk my card security to make their job easier, when they earn quite well?
Gabs, is it really possible for two sellers to have the same exact user name on Vestiaire? I don't remember now but I think they have to be unique?
I don't think there's anything wrong with what you wrote her, she should have gotten back to you. Can you write down what happened with the links etc step by step and send to Vestiaire? I'm a bit busy now. If there is anything off with the seller's methods, and you can prove it, maybe that will help cancel your order. If you're lucky, maybe the awsome BeenBurned, hotshot or whateve will have time to take a look.
I understand this perfectly as I once bought a bracelet on Vestiaire and the day after another exact one like the one I bought, was for sale by the same seller. In her case it turned out to be all right, but it's always better to make sure.
I would be worried about that too. I agree with Gabs that there is information on receipts that you don't want to give to strangers but it can always be blocked out in some way. A lot of people here don't think receipts matter but I think they do.
I know and understand all about pricing and Vestiaire fees.
I just think she should know that people would not ask her if she had the receipt just for their health. If she can't provide the info, she should say so. If I need to ask if they would actually SEND ME the stuff they say comes with the items, there will be no end to it.
To me the VC "authentication" squad means nothing. So many people have received fakes and I have received damaged items with a stamp of a BS "Very Good Condition".
VC authentication or quality control means nothing. I don't shop from them anymore after I had to drag a purchase to PayPal to get a refund on a SNAD.