Vestiaire Collective experiences?

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#2,146
Gabs007 said:
Does anybody know about that trusted seller thing? A friend of mine sold 2 cheap items and got the rusted seller status, I sold 8 and agreed to cancel one sale, I don't have it?
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How fast do you ship? That might have something to do with it. I always ship within 2 days.
I wouldn't put too much importance on the trusted seller status, though. I got mine already after selling my first 2 (!) bags successfully. Seeing that VC has let fakes slipped through, a "trusted seller" status does not mean much to me.
 
#2,148
ironic568 said:
How fast do you ship? That might have something to do with it. I always ship within 2 days.
I wouldn't put too much importance on the trusted seller status, though. I got mine already after selling my first 2 (!) bags successfully. Seeing that VC has let fakes slipped through, a "trusted seller" status does not mean much to me.
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Same day usually, only had one issue, once gave French sizing and they claimed it was Italian, despite the fact that the French size would have been correct due to the measurements, I fit into a French 38, there is just no chance in hell I would fit into an Italian 38 without dying from starvation first
 
#2,149
ironic568 said:
How fast do you ship? That might have something to do with it. I always ship within 2 days.
I wouldn't put too much importance on the trusted seller status, though. I got mine already after selling my first 2 (!) bags successfully. Seeing that VC has let fakes slipped through, a "trusted seller" status does not mean much to me.
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Asked them about it and finally got a reply, yes, the size issue and the fact that I didn't respond to insane comments like "I want to buy an item listed for 600 for 50, please lower your price", apparently you need to respond to every comment, no matter how insane...
Regarding the size issue, well best to not list any Joseph items, as their size labels are all over the place and you can only guess from the measurements for which country they are meant...
 
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#2,150
Gabs007 said:
Asked them about it and finally got a reply, yes, the size issue and the fact that I didn't respond to insane comments like "I want to buy an item listed for 600 for 50, please lower your price", apparently you need to respond to every comment, no matter how insane...
Regarding the size issue, well best to not list any Joseph items, as their size labels are all over the place and you can only guess from the measurements for which country they are meant...
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Well my comment is off topic, but I’m glad you posted this because I have been wondering why a Joseph leather jacket size 36 did not fit me while I am a French size 36 and Italian size 40. Good to know their sizing varies a lot!!
I do respond to all comments, even if they are annoying or silly, and I always ship quickly. I am a trusted seller, so maybe they really value responding to comments?
 
#2,151
nicole0612 said:
Well my comment is off topic, but I’m glad you posted this because I have been wondering why a Joseph leather jacket size 36 did not fit me while I am a French size 36 and Italian size 40. Good to know their sizing varies a lot!!
I do respond to all comments, even if they are annoying or silly, and I always ship quickly. I am a trusted seller, so maybe they really value responding to comments?
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I hate you, lol, just kidding, seriously my build is just different, but yes, Joseph's sizing is all over the place and depending on the country where they plan to sell and then the clothes end up in a different country, but that doesn't seem to feature in, I love Joseph but the stuff I have has sizes all over the place, so basically they decide what is the country size, no matter for which country it was produced... Usually if you go to Harvey Nichols, they got their own sizing on and I don't think that within 10 minutes in the changing room my size changes 4 up and down.

Well, I usually respond to comments too, but some of them were just so out there, seriously, why would I respond to a lunatic who wants to buy a Chanel bag for the price of a H&M bag, as they usually then just get insulting. I guess in the future I will just go with "No, thank you"
 
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#2,152
Hi all,

I couldn’t find an answer easily in this huge thread so I’ll ask here.

If I live in the US and the seller I want to buy from is in Italy, do I have to pay customs upon it entering the US? I have never had to on anything I’ve ordered from outside the country before, but their whole “prepay the customs fees” thing in checkout is throwing me off. Can anyone in the US who has bought from Europe thought Vestiaire share their experience with me? Did you get hit with a customs charge?

Thank you!!!!
 
#2,153
Gabs007 said:
I hate you, lol, just kidding, seriously my build is just different, but yes, Joseph's sizing is all over the place and depending on the country where they plan to sell and then the clothes end up in a different country, but that doesn't seem to feature in, I love Joseph but the stuff I have has sizes all over the place, so basically they decide what is the country size, no matter for which country it was produced... Usually if you go to Harvey Nichols, they got their own sizing on and I don't think that within 10 minutes in the changing room my size changes 4 up and down.

Well, I usually respond to comments too, but some of them were just so out there, seriously, why would I respond to a lunatic who wants to buy a Chanel bag for the price of a H&M bag, as they usually then just get insulting. I guess in the future I will just go with "No, thank you"
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Haha, well I do have a small build :) I love Joseph, so it’s good to know the sizing can vary a lot. I’m in the US, so it’s hard to try it on before purchasing!
I agree, some comments are really hard to respond politely to. Especially the price haggling people who probably would never buy anyway.
 
#2,154
Misswhalie said:
Hi all,

I couldn’t find an answer easily in this huge thread so I’ll ask here.

If I live in the US and the seller I want to buy from is in Italy, do I have to pay customs upon it entering the US? I have never had to on anything I’ve ordered from outside the country before, but their whole “prepay the customs fees” thing in checkout is throwing me off. Can anyone in the US who has bought from Europe thought Vestiaire share their experience with me? Did you get hit with a customs charge?

Thank you!!!!
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Yes, you will pay customs over a certain amount ~$800, but definitely don’t prepay customs through Vestiaire. They charge you much more than what you will actually be billed.
 
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#2,155
I am deleting my account now, seriously, whoever does the "price negotiations" must be on drugs, before I sell a 2K dress that's 3 months old and has been worn once for 60, I take it out in the back and burn it, less trouble. They are insane
 
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#2,156
Gabs007 said:
I am deleting my account now, seriously, whoever does the "price negotiations" must be on drugs, before I sell a 2K dress that's 3 months old and has been worn once for 60, I take it out in the back and burn it, less trouble. They are insane
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Bizarrely I've just found myself in a similar position. Put for sale this year's Celine Phantom luggage - they forced the price below my comfort zone but thought that i'll gauge the interest only to find that other Phantoms - not new, without the original receipt like mine are priced £200+ higher.
Found a nice reliable boutique in my home town in Poland but unfortunately they said Celine is not very popular there and my price would have to be low (though managed to sell Chanel there at a very good price and now planning to give them Sac De Jour as well - VC won't get that commission then)
 
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#2,157
nikka007 said:
Bizarrely I've just found myself in a similar position. Put for sale this year's Celine Phantom luggage - they forced the price below my comfort zone but thought that i'll gauge the interest only to find that other Phantoms - not new, without the original receipt like mine are priced £200+ higher.
Found a nice reliable boutique in my home town in Poland but unfortunately they said Celine is not very popular there and my price would have to be low (though managed to sell Chanel there at a very good price and now planning to give them Sac De Jour as well - VC won't get that commission then)
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My only explanation is that whoever does the price negotiation is on substances, seriously, if I am expected to give things away for peanuts, I rather donate them to charity...

The Vestaire website is not great to use, you wait forever for the money, the sales are slow, the staff seems clueless, errr, why waste time and effort. Totally inconsistent and just plainly annoying
 
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#2,158
Gabs007 said:
My only explanation is that whoever does the price negotiation is on substances, seriously, if I am expected to give things away for peanuts, I rather donate them to charity...

The Vestaire website is not great to use, you wait forever for the money, the sales are slow, the staff seems clueless, errr, why waste time and effort. Totally inconsistent and just plainly annoying
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I can imagine that there might be a wrong incentive scheme - maybe they are rewarded for fast sale or there is a quota of sales in a month so the incremental commission gain is less important.
I still don't get why despite 20+ items I sold there I've never come across the pricing person who'd let my stuff go at the purchase price or above (as it happens all the time...) lol
 
#2,159
Let me see if I can find it again, there was a blog regarding reselling designer items and it wasn't flattering to most of the websites, I found that it corresponded pretty much with my own experience. I need to check my visited websites
 
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