I feel like banging my head against the wall, VC keeps on sending me messages regarding a dress sold through them and that I should send it, well I did and it was delivered on the 30th of May but they still do not show it as received... WTF?
Vestiaire Collective experiences?
- Thread starter Kopisusu
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I need some reassurances, please.
Thinking of buying this bag...if the seller accepts the offer I’m thinking of making.
BUT...
I’m worried about authenticity (no proof of purchase).
The seller is in France (I don’t want to pay a crazy amount for customs fees/etc.).
And shipping to the US will be $40, right? Item would be $500 or less.
Should I make the offer or stay away? I want the bag, but I don’t want any potential headaches, delays, or worse a fake.
Thanks for your insights and advice.
Thinking of buying this bag...if the seller accepts the offer I’m thinking of making.
BUT...
I’m worried about authenticity (no proof of purchase).
The seller is in France (I don’t want to pay a crazy amount for customs fees/etc.).
And shipping to the US will be $40, right? Item would be $500 or less.
Should I make the offer or stay away? I want the bag, but I don’t want any potential headaches, delays, or worse a fake.
Thanks for your insights and advice.
If you are in the US and you buy from outside the US, you will get charged for customs fees, just like we get charged in Europe if we are ordering from the US. The only way to avoid it is buying via a company in the US, because I think with Vestaire, the item then still will get shipped to their HQ in France, checked there and then sent to your location.
As for proof of purchase, tbh I always wonder about people who keep the receipts years and years, do they buy them only to sell them on?
Thanks for your input.
Do you know how much the flat rate is if I choose that route, instead of waiting for the custom fees/etc. later upon delivery?
I want to stay within budget, and knowing ahead of time how much all of it will cost (item, shipping—$40 to US, plus flat fee) will determine if I go ahead and purchase or not.
I honestly don't, however one way around it might be having it sent to a friend somewhere within the EU, where there wouldn't be customs charges but simply postage charges, the friend then sends it on to you and declares it as a present, there is the risk that customs might pick it up and charge you, but usually presents go through, you'd have sending twice, but again, that is possibly minimal
I keep them for insurance purposes - my husband worked in insurance business and was very sceptical for me just saying - it's a chanel bag.
With a Chanel bag, yes, because that is a bit of an investment, but I am traveling an awful lot and keeping receipts, you know customs will charge you then, and getting the money back is a pain, a friend of mine was charged several times for the same Hermes bag, just by crossing borders and had the merry go round getting her money back, I swear customs are worse than the IRS...
However if you are in the US, the best thing would be to plan a trip to Vegas and shop at the Chanel boutique there, or check the pawn shops, they don't have VAT there, or quite low VAT, when I lived in LA, we did regular shopping trips to Vegas, it's worth the flight a few times over
Thanks again.
I don’t really know anyone within EU who can do that for me.
I hope someone here can share how much that flat rate fee is. I don’t know why it’s so hard to find on their website/app.
Thanks again!
I tried adding it to my cart. I can see “contribution to import custom and duties” and “contribution to postage and insurance fees.”
The “import customs and duties,” that’s the flat rate, right? Or is that something else?
The “postage and insurance fees” look right at $40 to ship to US.
It sounds familiar from what I read on VC at some point...I’ve been researching and reading so much, I’m getting myself confused...ha-ha.
I think the shipping is the flat rate, the import customs and duties depend on the value of the item.
I’m just so hesitant. The seller is private. So I know I cannot make a return if something is wrong with the item. Why is VC’s policy about that so frustrating.
Sigh. I just don’t have time for the potential headache or the hassle.
Thanks for all your input. I’ll have to seriously think about making a purchase through VC.
A bun
A business seller possibly would want the value of the Chanel bag and profit, a private seller is just short of funds or wants to get rid of items, I sold a ton of expensive items fairly cheap just to get rid of them due to the upcoming move and me not wanting to drag so much from country to country.
If you do pay with a credit card, you can always stop the payment if the item should not be genuine, I would line up an authentication service in advance in case you are worried, you might end up paying for that, but better paying 20 than spending a few hundred and ending up with a fake item. In general, VC is pretty good with checking, the odd thing might slip past them but them checking is half the rent. I would also do a tiny eye search on the pictures, chances are that the seller put it up on several websites, some of them offer a more gracious return policy...
A business seller possibly would want the value of the Chanel bag and profit, a private seller is just short of funds or wants to get rid of items, I sold a ton of expensive items fairly cheap just to get rid of them due to the upcoming move and me not wanting to drag so much from country to country.
If you do pay with a credit card, you can always stop the payment if the item should not be genuine, I would line up an authentication service in advance in case you are worried, you might end up paying for that, but better paying 20 than spending a few hundred and ending up with a fake item. In general, VC is pretty good with checking, the odd thing might slip past them but them checking is half the rent. I would also do a tiny eye search on the pictures, chances are that the seller put it up on several websites, some of them offer a more gracious return policy...
item transactions under $800 into US incur no duties/customs. you pay shipping of $40. anything above $800, DHL will invoice you prior to release of shipment. duties is approx 10% of item value. VC also offers prepay duties during check out but at the inflated rate of 15% instead of 10%. you're better off paying through DHL. they will email you link to pay online. it's quite straightforward and simple.