Vestiaire Collective experiences?

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#2,132
Funbags1025 said:
Hello All!!! I’ve never purchased from Vestiaire before, but I finally decided to take a look and found a bag that I love for a really good price.... almost too good.. I’m nervous about taking the plunge to buy, but from my understanding Vestiaire should be safe correct? I’m just getting a bad feeling about the bag and seller. Has anyone had any issues with that site?.... Also, I’m not understanding why some profiles are labeled as trusted. If the item has to be sent to Vestiaire first for authentication before being shipped out then wouldn’t that technically mean that every seller should be a “trusted profile”?... I thought the whole authentication process was suppose to give every buyer peace of mind in knowing that they are buying authentic pieces. So why are some profiles labeled as trusted? I’m overwhelmed
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Trusted profile means that seller always ships in timely manner and all their items passed authenticity check.
 
#2,133
fashion_victim9 said:
it did!!! I was hoping to decrease the price after it did, but they allowed me to lower it only to 50%, which was still just A LITTLE overpriced, so I had to remove it and list again
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Oh wow :lol:. Obviously their editing and curation team are not in communication with one another. I know their editing team has nothing to do with pricing and negotiations, but when preparing for the listing to go live, they seriously didn't see anything wrong with an asking price of $875,600 for a pair of shoes :whut: ?
 
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#2,134
For those of you in the US who have sold items through both The Real Real and Vestaire Collective, which would you choose? I have a few accessories (small leather goods) from Loewe and as these are the only two reputable larger sites that sell Loewe (as I don't want to go the eBay route), which do you think is better than the other? TIA!
 
#2,135
onepiece101 said:
For those of you in the US who have sold items through both The Real Real and Vestaire Collective, which would you choose? I have a few accessories (small leather goods) from Loewe and as these are the only two reputable larger sites that sell Loewe (as I don't want to go the eBay route), which do you think is better than the other? TIA!
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You could try Catawiki, it is an auction site, they seem to be super keen on Loewe, I am currently debating if I should sell the sunglasses that I never wear from Loewe, but taking pics of them is a PITA
 
#2,136
ironic568 said:
Oh wow :lol:. Obviously their editing and curation team are not in communication with one another. I know their editing team has nothing to do with pricing and negotiations, but when preparing for the listing to go live, they seriously didn't see anything wrong with an asking price of $875,600 for a pair of shoes :whut: ?
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You know they are in France, and in most of Europe, they use the comma differently an item that is a tenner, on the continent you would give the price as 10,00 so I think that it threw them a bit?
 
#2,138
Hi,
I am waiting for $3K payment from Vestiaire collective scheduled for 15/5/2018 and I have not received any updates. Is this normal?
I am also trying to reach them but keep getting their automated message that their customer service is closed during their regular business hours(7AM-3PM). Is anybody else experiencing the same thing? Thanks!
 
#2,139
To be honest, the first time I got a payment from them, it was 14 days late as they had a computer problem or something, but so far all the payments due have been made, and payment on the 15th means that is when they transfer the money, until it reaches your bank account it takes another day or two.
 
#2,141
padmaraman_1985 said:
Hi,
I am waiting for $3K payment from Vestiaire collective scheduled for 15/5/2018 and I have not received any updates. Is this normal?
I am also trying to reach them but keep getting their automated message that their customer service is closed during their regular business hours(7AM-3PM). Is anybody else experiencing the same thing? Thanks!
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Was your item delivered to the buyer yet? Payment is on the half month mark after delivery. Sometimes there is a few day delay, so don’t worry.
 
#2,142
I have a few items I'm ready to list on VC but when trying to find info on receiving payment from them, one of the FAQ articles states "on the 15th and the 30th of each month, Vestiaire Collective makes payment to the bank and PayPal accounts of its sellers", but then another one under the same section states "Only transfers to a bank based in France or in the SEPA zone are allowed (for more details, please see our General Terms and Conditions). So it is not possible to transfer money from your Wallet to your PayPal account. If you want to deactivate your Wallet, please don't hesitate to contact Customer Service".

So just to confirm before I list items on the website, for those of you who live in the US, are you able to use Paypal to get paid by VC when your items sell?
 
#2,143
onepiece101 said:
I have a few items I'm ready to list on VC but when trying to find info on receiving payment from them, one of the FAQ articles states "on the 15th and the 30th of each month, Vestiaire Collective makes payment to the bank and PayPal accounts of its sellers", but then another one under the same section states "Only transfers to a bank based in France or in the SEPA zone are allowed (for more details, please see our General Terms and Conditions). So it is not possible to transfer money from your Wallet to your PayPal account. If you want to deactivate your Wallet, please don't hesitate to contact Customer Service".

So just to confirm before I list items on the website, for those of you who live in the US, are you able to use Paypal to get paid by VC when your items sell?
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I will wait for others to weigh in about PayPal, but I live in the US and Vestiaire makes a direct deposit to my US bank account on the 15th/30th.
 
#2,144
onepiece101 said:
I have a few items I'm ready to list on VC but when trying to find info on receiving payment from them, one of the FAQ articles states "on the 15th and the 30th of each month, Vestiaire Collective makes payment to the bank and PayPal accounts of its sellers", but then another one under the same section states "Only transfers to a bank based in France or in the SEPA zone are allowed (for more details, please see our General Terms and Conditions). So it is not possible to transfer money from your Wallet to your PayPal account. If you want to deactivate your Wallet, please don't hesitate to contact Customer Service".

So just to confirm before I list items on the website, for those of you who live in the US, are you able to use Paypal to get paid by VC when your items sell?
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I know a few friends on your side of the pond who sell through Vestaire and they didn't have a problem with it at all.

Just be prepared for maximum frustration, at the moment they are trying to get me to sell a Valentino silk dress for 100 and brand new Walter Steiger shoes for 50, sometimes everything runs smooth and at other times they seem to have the person who believes he or she works at the bargain basement.

As for the money, they drag it out, they do pay, but you wait for quite a while
 
#2,145
Does anybody know about that trusted seller thing? A friend of mine sold 2 cheap items and got the rusted seller status, I sold 8 and agreed to cancel one sale, I don't have it?
 
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