Vestiaire Collective experiences?

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#2,116
I used to work in the fashion and music industry as a journalist, I know that a lot of the people in shops are paid commission and the basic wage is often quite low, so I hesitate to bring things back, especially if I got carried away and then figured out at home it is not for me. Though amazing isn't it? You can totally love something in the shop, at home it just doesn't work...

Also often I wear something, hubby then makes a comment about that it doesn't do much for me and I stop wearing it, after a few weeks I go "Just eating up space in the clothes room..." and then get rid of it.
 
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#2,117
I currently have somebody from China making an offer repeatedly, each time I accept the offer then expires, she leaves comments how she missed it and it starts over and over again... I think I stop responding
 
#2,118
MyAwesomeFinds said:
Wanted to update some of my previous comments. I took about a 3 month hiatus from listing anything new on VC because I got so annoyed with their lowballing/haggling on the price to get an item up. I just got something new that I thought would appeal to European buyers so I decided to give them another chance. Happy to report I got that listed at a reasonable price with no haggling, and then I listed 4 other items, they only haggled me on one and also not back and forth, just one price decrease and they accepted. So perhaps they are listening to all the negative feedback they got.
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I think it depends, I stopped listing stuff on weekends as I noticed the weekend shift is the worst when it comes to haggling, however Rebelle is now the same, totally trying to lowball. They have the standard comment about popularity of the brand, yet they tend to have items listed of the brand for about twice of what you want, similar style and age and often in not quite as good a condition and from cheaper materials and they are flying out, yet they are trying to push your price down to next to nothing. Apparently they are trying to increase their turnover and throw sellers under the bus.
 
#2,119
Gabs007 said:
I currently have somebody from China making an offer repeatedly, each time I accept the offer then expires, she leaves comments how she missed it and it starts over and over again... I think I stop responding
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Disable best offer. It was the best thing I did for myself on VC. Got rid of the bombardment of non-serious offers (you accept, they disappear) being sent constantly to my phone and email.
Sales are still going strong (or maybe even stronger, since both buyer and I stopped wasting our time).
 
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#2,120
ironic568 said:
Disable best offer. It was the best thing I did for myself on VC. Got rid of the bombardment of non-serious offers (you accept, they disappear) being sent constantly to my phone and email.
Sales are still going strong (or maybe even stronger, since both buyer and I stopped wasting our time).
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Have to try that, can you do that when you are listing? The funny thing is that somebody bought the dress now for the price I listed it (which was seriously cheap anyway for a brand new dress) and she is now moaning that she wanted to buy the dress for 50, I told her I wanted to sell it for 150 - and I did.

In Europe we are a bit disadvantaged, there is Vestaire, Rebelle, VideDressing and maybe HEWI, with HEWI there are such issues, they are horrendous to deal with and just want you to buy a subscription to their new website and if the buyer doesn't confirm receipt you might have to wait months for the money, despite sending tracked (a few friends had people order items, wear them for an event then send them back soiled and HEWI apparently claims you need to show evidence that they wore it - what, a spy cam in the garment?), which is pretty crap, Vestaire and their mood swings are something else, Rebelle now really started price gauging and trying to force everybody to sell designer items for WalMart prices, Vide is OKish, though not a lot of buyers there.

If something is totally in mint condition, I usually list it for about 1/5th of the original price, if it is a recent collection, if they try to make you sell it for less than 1/10th, I just chuck it to a charity.
 
#2,121
ladysarah said:
Has anyone here from the UK sold through them? What was the experience like? Ease of fund transfers etc!
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I have sold 10 or so items with them and never had any issues. They can transfer funds straight into your sterling bank account and as far as I can tell there isn’t any FX or international transfer commission or anything (maybe it’s because I always list in pounds). Hermes was really dreadful but now that they started using the post office again the shipping process is much quicker. One thing to remember though is that they don’t send you the money straight away but on the 1st and (maybe) the 15th of the month (don’t remember the day for sure - sorry!) depending on when your item is received, checked and sent to the buyer.
 
#2,122
finally after all those insulting lowball offers I received a good one:biggrin::biggrin:

2ppeglj.jpg
 
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#2,125
Gabs007 said:
Have to try that, can you do that when you are listing? The funny thing is that somebody bought the dress now for the price I listed it (which was seriously cheap anyway for a brand new dress) and she is now moaning that she wanted to buy the dress for 50, I told her I wanted to sell it for 150 - and I did.
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I don't think you can disable the "BO" option when submitting an item for sale, but only after it's active. What I do is clicking on "my account" --> "for sale" --> (scroll down) "my offers- setting" and then this screen pops up:

VC.png

As you can see, you can disable BO for all your items with just 1 click, or you can choose which items you'd want to receive offers on.

Gabs007 said:
In Europe we are a bit disadvantaged, there is Vestaire, Rebelle, VideDressing and maybe HEWI, with HEWI there are such issues, they are horrendous to deal with and just want you to buy a subscription to their new website and if the buyer doesn't confirm receipt you might have to wait months for the money, despite sending tracked (a few friends had people order items, wear them for an event then send them back soiled and HEWI apparently claims you need to show evidence that they wore it - what, a spy cam in the garment?), which is pretty crap, Vestaire and their mood swings are something else, Rebelle now really started price gauging and trying to force everybody to sell designer items for WalMart prices, Vide is OKish, though not a lot of buyers there.

If something is totally in mint condition, I usually list it for about 1/5th of the original price, if it is a recent collection, if they try to make you sell it for less than 1/10th, I just chuck it to a charity.
Click to expand...
Never heard of HEWI before, but that sounds terrible. At least you'd never have to worry about that with VC. It's just their price negotiations (and sometimes their lack of knowledge) that irk me.
 
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#2,127
Hello All!!! I’ve never purchased from Vestiaire before, but I finally decided to take a look and found a bag that I love for a really good price.... almost too good.. I’m nervous about taking the plunge to buy, but from my understanding Vestiaire should be safe correct? I’m just getting a bad feeling about the bag and seller. Has anyone had any issues with that site?.... Also, I’m not understanding why some profiles are labeled as trusted. If the item has to be sent to Vestiaire first for authentication before being shipped out then wouldn’t that technically mean that every seller should be a “trusted profile”?... I thought the whole authentication process was suppose to give every buyer peace of mind in knowing that they are buying authentic pieces. So why are some profiles labeled as trusted? I’m overwhelmed
 
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#2,128
Funbags1025 said:
Hello All!!! I’ve never purchased from Vestiaire before, but I finally decided to take a look and found a bag that I love for a really good price.... almost too good.. I’m nervous about taking the plunge to buy, but from my understanding Vestiaire should be safe correct? I’m just getting a bad feeling about the bag and seller. Has anyone had any issues with that site?.... Also, I’m not understanding why some profiles are labeled as trusted. If the item has to be sent to Vestiaire first for authentication before being shipped out then wouldn’t that technically mean that every seller should be a “trusted profile”?... I thought the whole authentication process was suppose to give every buyer peace of mind in knowing that they are buying authentic pieces. So why are some profiles labeled as trusted? I’m overwhelmed
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Can you have the bag authenticated prior to purchase, or are the photos not sufficient for authentication?
Have you commented on the listing and gotten a response?
Do some research. Take a look at the rest of the seller’s items. Check the comments on their sold listings. Was this bag sold previously (which means it was returned back to them)? Do they have other nice things for sale? Do they answer questions on their listings?
When I buy anything via resale, whether it is Ebay, Vestiaire or elsewhere I always pay with PayPal and never spend more than I can do without for a couple of months. If you pay with PayPal and something is awry you will be refunded eventually, but it can be a huge hassle, stress, long wait and a lot of time taken out of your day dealing with it.
Vestiaire is safer than Ebay, but definitely not 100%.
The things I would worry about most are that there is some condition issue that you will not like, unless it is described as very good condition, or that the seller may wait weeks before shipping your item (allowed on Vestiaire).
I have personally sold some items on Vestiaire for “too good to be true” prices because I just wanted an easy sale, but I have also been a “bad” seller and waited 2+ weeks to ship an item because it was listed for over a year and of course sold when I was on vacation (no way to put your listings on hold on Vestiaire), but of course I communicated the delay to the buyer. Some listings on Vestiaire seem to be years old though with the seller totally gone from the site, not answering questions for years!
Of course, they item could also be fake and pass Vestiaire’s screening, because they are not perfect, so just get your own authentication as well. Before buying is better to avoid a headache, but if that is impossible and you “need” the item and don’t mind the potential annoyance of pursuing a refund through PayPal if need be, then just make sure to get it authenticated once you receive it.
 
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