Vestiaire Collective experiences?

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#2,086
ironic568 said:
About a month ago I had my 1st request for a receipt and they didn't ask for it when I submitted the bag for sale, but it was when they received it at their headquarter after I sold it. To say that I was surprised was an understatement. It was a 9 series classic flap. The serial was intact, hardware not tarnished, and the stamp is clear and in no way faded. Hologram card included.
Seriously, if they can't authenticate that series even with the bag in hand, then what can they authenticate?? I might understand if they needed receipts for recent series, but for a bag from 2005?
Since I didn't want my bag to be forth and back in transit (what if it got lost, will VC be responsible for that?) and had the feeling that I know what details they had doubts about, I sent them an email explaining those details with comparison pics from other bags around that time. I also said that for many sellers, bags that have been bought years, or even decades ago, the receipt is lost, or they simply didn't think of keeping the receipt. That is where (their) authenticators come in. Receipts are widely faked and the authenticity is always in the bag itself anyway. And even if receipts for older items are available, they're most likely not legible. I also said I'd be happy to request an independent authentication from a 3rd party, or they can pick a service of their choice and subtract the authentication fee from my earnings.

The next day I got an email stating that my bag was accepted. Not sure if they used an independent service, but I got my full earnings.
From now on, to avoid situations like these, I think I will include an authenticity certificate for items I don't, or no longer have the receipts of. This is so unnecessary really, 'cause this isn't Ebay. The reason why we pay a hefty commission fee is for their service. For them to deal with the after sale, with scammers, but also for their authenticators to do their job.
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I personally have doubts that they authenticate anything (i mean in the past probably they let slip a lot of fakes so now they are onto it by...asking for receipts).
But it strikes me that if they are requesting the receipts and we all know that makes the item price high (especially when the item is in excellent condition) why push in the same time for ridiculous near-fake prices? That is inconsistent. I mean I'm realistic but somebody there should ask themselves some questions how they going to avoid a competition in that space. It will be enough for somebody big enough to push the commision to let say 20% and put more attention to authentication and realistic returns (yes, at the expense of narrower margins) then all serious european sellers are gone.
 
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#2,088
ironic568 said:
From now on, to avoid situations like these, I think I will include an authenticity certificate for items I don't, or no longer have the receipts of.
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I am not sure authenticity certificate will change something for VC, as they authenticate themselves anyways, and you'll have to spend lots of money on it.
I have one amazing and SUPER rare Goyard bag, and it doesn't have a serial number, it was on the pouch and I no longer have it. I had it authenticated by a third party, they confirmed authenticity and said they were super comfortable to authenticate it even without the date code. now I am scared to post it on VC (or somewhere else). Not sure that their authenticators will accept it without #:(
 
#2,089
nikka007 said:
I personally have doubts that they authenticate anything (i mean in the past probably they let slip a lot of fakes so now they are onto it by...asking for receipts).
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LMAO :lol::lol::lol:

I wonder if they even carefully look over the receipts they request, and whether an item is automatically deemed authentic with a receipt on file?
Their way of verifying things doesn't instill much confidence in me when I'm interested in something on their site that I can't authenticate myself.
In all my years of selling bag to consignment stores, I have not once been asked for the receipt, and this is really the way it should be.
 
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#2,090
fashion_victim9 said:
I am not sure authenticity certificate will change something for VC, as they authenticate themselves anyways, and you'll have to spend lots of money on it.
I have one amazing and SUPER rare Goyard bag, and it doesn't have a serial number, it was on the pouch and I no longer have it. I had it authenticated by a third party, they confirmed authenticity and said they were super comfortable to authenticate it even without the date code. now I am scared to post it on VC (or somewhere else). Not sure that their authenticators will accept it without #:sad:
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I'm not sure either, but worth a try. And I'd just do authentication via email which is cheaper than an actual certificate and hopefully that will suffice. Since their authenticators can't seem to do their job (without a receipt), I thought they could use some help of professional authenticators, lol.

I'm not sure either about your bag. I'm totally not familiar with Goyard bags, do they come with a sticker? Can you try to list it on VC with the authenticity confirmation and see if they accept it? The only thing with this is that you also need it to be passing their QC check. It can be a real pain to have it rejected at their headquarter, or for them to ask for the receipt :biggrin:.

If I were you I'd have another authentication service confirm authenticity so you'll stand stronger. If VC doesn't work, then try Tradesy, Ebay, or consign.
 
#2,091
ironic568 said:
I'm not sure either about your bag. I'm totally not familiar with Goyard bags, do they come with a sticker? Can you try to list it on VC with the authenticity confirmation and see if they accept it? The only thing with this is that you also need it to be passing their QC check. It can be a real pain to have it rejected at their headquarter, or for them to ask for the receipt :biggrin:.

If I were you I'd have another authentication service confirm authenticity so you'll stand stronger. If VC doesn't work, then try Tradesy, eBay, or consign.
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they have embossed date code, and code from mine was in the pouch that goes with each bag, and I don't have it any more. will post it everywhere and keep my fingers crossed:) thank you!
 
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#2,092
ironic568 said:
LMAO :lol::lol::lol:

I wonder if they even carefully look over the receipts they request, and whether an item is automatically deemed authentic with a receipt on file?
Their way of verifying things doesn't instill much confidence in me when I'm interested in something on their site that I can't authenticate myself.
In all my years of selling bag to consignment stores, I have not once been asked for the receipt, and this is really the way it should be.
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For me that all would be fine if they accepted returns (then you can pay for authentication yourself) - as I said I can't be asked to fight over $000s (or rather £000s) using my credit card charge back facility, I'm not that rich to wait months for my money (if ever). They are really asking for Fashionphile or Yoogi's subsidiary to be opened in Europe.
 
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#2,096
ladysarah said:
Has anyone here from the UK sold through them? What was the experience like? Ease of fund transfers etc!
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yeah, ive sold around 10 bags. Funds are transferred to paypal account. The goods are either collected by DHL (super fast but you have to stay home/send through work post office as drop off is not available) or french post also fast (before it was Hermes and a disaster - parcel to Paris took 2-3 weeks to arrive). Once you've gone through the pain of submitting the item and ignoring multiple wannabe-buyers who want to buy for 5% of the price ;-) you're good.
 
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#2,097
Does anyone know if you say you are selling an item with original receipt, if they will accept the receipt with all the info but the price blacked out? I got the bag I want to sell on sale and don't want to advertise what I paid for it. Otherwise I just won't say that I have the receipt when listing the item.
 
#2,098
MyAwesomeFinds said:
Does anyone know if you say you are selling an item with original receipt, if they will accept the receipt with all the info but the price blacked out? I got the bag I want to sell on sale and don't want to advertise what I paid for it. Otherwise I just won't say that I have the receipt when listing the item.
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I'd just mention receipt in description and send it as is with the blacked out price. I don't think it matters if it's blacked out or not.
 
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#2,100
nikka007 said:
yeah, ive sold around 10 bags. Funds are transferred to paypal account. The goods are either collected by DHL (super fast but you have to stay home/send through work post office as drop off is not available) or french post also fast (before it was Hermes and a disaster - parcel to Paris took 2-3 weeks to arrive). Once you've gone through the pain of submitting the item and ignoring multiple wannabe-buyers who want to buy for 5% of the price ;) you're good.
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They are now using the post office again and seem to have dropped Hermes, which was a total nightmare, but I wonder if the sellers there are serious? You can accept an offer and you never hear from them again
 
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