About a month ago I had my 1st request for a receipt and they didn't ask for it when I submitted the bag for sale, but it was when they received it at their headquarter after I sold it. To say that I was surprised was an understatement. It was a 9 series classic flap. The serial was intact, hardware not tarnished, and the stamp is clear and in no way faded. Hologram card included.
Seriously, if they can't authenticate that series even with the bag in hand, then what can they authenticate?? I might understand if they needed receipts for recent series, but for a bag from 2005?
Since I didn't want my bag to be forth and back in transit (what if it got lost, will VC be responsible for that?) and had the feeling that I know what details they had doubts about, I sent them an email explaining those details with comparison pics from other bags around that time. I also said that for many sellers, bags that have been bought years, or even decades ago, the receipt is lost, or they simply didn't think of keeping the receipt. That is where (their) authenticators come in. Receipts are widely faked and the authenticity is always in the bag itself anyway. And even if receipts for older items are available, they're most likely not legible. I also said I'd be happy to request an independent authentication from a 3rd party, or they can pick a service of their choice and subtract the authentication fee from my earnings.
The next day I got an email stating that my bag was accepted. Not sure if they used an independent service, but I got my full earnings.
From now on, to avoid situations like these, I think I will include an authenticity certificate for items I don't, or no longer have the receipts of. This is so unnecessary really, 'cause this isn't Ebay. The reason why we pay a hefty commission fee is for their service. For them to deal with the after sale, with scammers, but also for their authenticators to do their job.