Vestiaire Collective experiences?
- Thread starter Kopisusu
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I got a Alexander McQueen top from RealReal first time I used them but think like VC these sites are more or less the same......I have not had a problem with VC although only bought 2 items from them and would never ever buy a bag from them or any site unless on here or ebay....had a problem with VC when first went on their and they are always having check out problems....but since I have so to speak spoken my mind to them they have been good and RealReal the item did sort of get here super quick considering we had no post for a week because no post due to weather. I think it depends on who you choose to buy from if the Seller answers quickly and always pay by PayPal.
The one thing that is good for me from these sites as I am in the UK no customs charges which is a big turn of from buying from the US as pound against the dollar not good
Hey Girls, me again with another Vestiaire experience. I ordered a vintage Cartier Seau for my mums birthday. I don't know anything about Cartier but I am surprised about the quality of the bag which appears rather poor to me. I sent Authenticate4u.com two emails asking for authentication but never heard back from them? Also on the Cartier authentication thread on here it looks like no one has done any authentications in a while hence I didn't even post a request. Any suggestions who to turn to? Any other online authentication service anyone can recommend? Your help is hugely appreciated as mums birthday is coming up in a couple of days and I don't want to give her the bag without knowing it's authentic ;-(
Attachments
Quick question regarding Shipping as a seller!
For the first time I managed to sell an item but figured Switzerland is not one of the prepaid label countries for shipping.
Does that mean I need to be in charge of shipping?
I'm only selling an item for 60chf
And delivery to France even tho the parcel is less than 2kg would be min 34chf...
Any experiences?
I've contacted customer service
For the first time I managed to sell an item but figured Switzerland is not one of the prepaid label countries for shipping.
Does that mean I need to be in charge of shipping?
I'm only selling an item for 60chf
And delivery to France even tho the parcel is less than 2kg would be min 34chf...
Any experiences?
I've contacted customer service
Authenticate4Uu will only respond if you send them a message via Facebook messenger during their business hours. HTH.
Does it say that Switzerland is exempt from prepaid labels? I am in the US and never pay shipping to Europe when I sell on vestiaire. In the email they sent you notifying you of the sale, there was no button that said “print yoir shipping lable”?
Hi thanks for the reply,
I see the same screen but below says
*Prepaid Shipping labels are valid in the following countries: Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom and Sweden.
Please kindly note that your transactions on www.vestiairecollective.com may lead to tax and social security obligations in France.
On customer service Q&A they guide to still put the label " in" the parcel for fast proceeding but without guideline regarding the cost
Oh I’m sorry to hear that! It does sound like they expect you to pay for shipping and then input the tracking number, but since the shipping price is quite a burden in your case hopefully someone from one of the other exempted countries will weigh in with advice.
Thank you, Nicole. I just tried to do so but for some reason the "send a message" button is inactive? I tried several times but the messenger window does not pop up. With my other contacts on Facebook it works well.
Hey ladies and guys! Wanted to share my experience with shopping on VC, as there's mixed reviews on this thread and online in general. I ordered my Valentino Rockstuds from VC recently, and I found the process quick and straightforward. I basically got my shoes within 10 days. I was fortunate my seller was quick in sending the shoes to VC after I paid, as I had no idea the seller has up to 30 days to do so (way too long imo). I was still a bit wary about my Rockstuds' authencity after reading other posts here after some people said they got fakes, so I got my shoes authencated tonight on TPF, and they are indeed real! [emoji28]
My main tip for a positive experience: My seller was a 'trusted seller' with the gold flag symbol, meaning that most/all items they sent are authentic and they are quick to post, so I highly recommend only buying from such sellers. Also check out the seller's other listings, and check the comments to see if other people have mentioned anything/complained about something.
I've attached my tracking details below for a sense of timings as reference. Happy shopping!
My main tip for a positive experience: My seller was a 'trusted seller' with the gold flag symbol, meaning that most/all items they sent are authentic and they are quick to post, so I highly recommend only buying from such sellers. Also check out the seller's other listings, and check the comments to see if other people have mentioned anything/complained about something.
I've attached my tracking details below for a sense of timings as reference. Happy shopping!
I'm a trusted seller and can add to this that sometimes we don't have 100% not because the item wasn't authentic but the sale was cancelled. It happened to me - the buyer wasn't serious and asked for cancellation, I agreed but then found this item to be counted as 'not sent' against my score
You get a prepaid shipping label for DHL. I know this because I also live in Switzerland and sold some stuff. They send the shipping label after you have sold, then you need to contact DHL to arrange pickup. Personally, I would try swiss sites first if it is only 60chf.
Wanted to update some of my previous comments. I took about a 3 month hiatus from listing anything new on VC because I got so annoyed with their lowballing/haggling on the price to get an item up. I just got something new that I thought would appeal to European buyers so I decided to give them another chance. Happy to report I got that listed at a reasonable price with no haggling, and then I listed 4 other items, they only haggled me on one and also not back and forth, just one price decrease and they accepted. So perhaps they are listening to all the negative feedback they got.
Also I had my first buying experience from VC, a dior bag, it was a seamless experience but yes the seller was also one of the "trusted" user profiles.