Vestiaire Collective experiences?

[MyAwesomeFinds]

Selling on VC is a total nightmare though, they really try to push the prices down and the price offers you get are ridiculous, most of the people there don't actually seem to want to buy, even if you accept their offer, it expires

I wrote in to complain about their lowballing on our listing prices. They acknowledged that they have become more aggressive about it and that if we see the same items listed at higher prices, those were listed before they "realigned" with secondhand market prices.

At the very least, they do not let people make offer less than 30% of the listing prices, and you can turn the offer option off. That's way better than Poshmark which forces you to entertain ridiculous unrestricted lowball offers.

 

[MyAwesomeFinds]

4419361!

I just made an offer and she accepted, so I guess I have 24 hours to buy! If anyone has strong words of warning, please let me know, but the bag looks authentic and new and I’m satisfied with the price I paid, so if there are no red flags (please let me know if you spot any!) I’m likely to buy! If there are, I’ll probably give this one up for good!

I don't know anything about that seller but I doubt that bag model would have many replicas floating around as its a fairly unique style. People have suggested paying with paypal as it is easier to put in a dispute if you don't feel VC has done a good job with their quality inspection or the seller doesn't ship in a timely manner.

 

[MyAwesomeFinds]

Selling on VC is a total nightmare though, they really try to push the prices down and the price offers you get are ridiculous, most of the people there don't actually seem to want to buy, even if you accept their offer, it expires

Regarding people making offers and then not following through--I have had that a lot and it is very annoying. That is the one improvement Poshmark has over VC--binding offers! Are you also a US seller? I think this happens a lot because people see the item price and think they will buy, but then when they go to check out, assuming they live in the EU, they see very larges duties and shipping fees tacked on when buying from a US seller and they abandon the transaction.

 

[EmilyM111]

I wrote in to complain about their lowballing on our listing prices. They acknowledged that they have become more aggressive about it and that if we see the same items listed at higher prices, those were listed before they "realigned" with secondhand market prices.

I did the same some time ago when they suggested a brand new chanel jumbo price to be in a range of £3k (bought for £4.5k). Then I had a lengthy argument with them - they kept pushing that his is a second market stuff and needs to be discounted but somehow people sneak eg. chanel minis for £3.5k (store price £2.3k) etc. Didn't get anywhere. Not sure on the items being placed expensive before 'realignment' as i keep seeing overly expensive/above market price stuff listed only recently.

Hate them and agree on the offers (some offers are so low therefore offensive and also people make offers and then don't buy which stops other offers for 24hrs). Having said this, other marketplaces have even higher fees while low visits vs Vestiaire (all my high end designer stuff was sold within 1-2 days). Ebay would never be an option above £1k worth of bags.

 

[Gabs007]

Might not be the seller's fault, depending on which service you use (I thought I downloaded Parcelforce as they said post office, turned out to be Hermes) it sometimes sits for weeks in a depot, no further tracking available, I was quite nervous...

I have a couple of things on there really really cheap, Vestaire tried to push the price down even further, I ended up deleting and rather bin them, but still getting joke offers. I think I scrap it, simply not really worth it. Seriously wish there was a company about for high end goods that isn't a total rip off

 

[MyAwesomeFinds]

I did the same some time ago when they suggested a brand new chanel jumbo price to be in a range of £3k (bought for £4.5k). Then I had a lengthy argument with them - they kept pushing that his is a second market stuff and needs to be discounted but somehow people sneak eg. chanel minis for £3.5k (store price £2.3k) etc. Didn't get anywhere. Not sure on the items being placed expensive before 'realignment' as i keep seeing overly expensive/above market price stuff listed only recently.

Hate them and agree on the offers (some offers are so low therefore offensive and also people make offers and then don't buy which stops other offers for 24hrs). Having said this, other marketplaces have even higher fees while low visits vs Vestiaire (all my high end designer stuff was sold within 1-2 days). Ebay would never be an option above £1k worth of bags.

Certain brands and bag models will sell very close to original price, including chanel jumbo, and they should know this. They are losing sales over this. Luckily here in the US we have many other site options; I also use Tradesy and Poshmark but they are US-only.

You should actually look at Lollipuff--they are small, US-based but accept international buyers/sellers and only take 9% fee. They authenticate everything by computer before allowing it to go on the site. The main authenticator is a chanel expert. You can set your own price.

 

[EmilyM111]

Might not be the seller's fault, depending on which service you use (I thought I downloaded Parcelforce as they said post office, turned out to be Hermes) it sometimes sits for weeks in a depot, no further tracking available, I was quite nervous...

Yeah, when i had to send a few times with post office (turned to be Hermes), the item would arrive in Paris after 7-10 days (and tracking wasn't saying what's going on). Typically I sent via DHL and it's next day there but sometimes I can't WFH while trusting my work 'post office' to expedite for me is too much for my nerves.

 

[Gabs007]

Regarding people making offers and then not following through--I have had that a lot and it is very annoying. That is the one improvement Poshmark has over VC--binding offers! Are you also a US seller? I think this happens a lot because people see the item price and think they will buy, but then when they go to check out, assuming they live in the EU, they see very larges duties and shipping fees tacked on when buying from a US seller and they abandon the transaction.

Nope, I am in the UK for the time being, moving away from there, hence me selling the stuff, but you get ridiculously low offers again and again, after a while you just go "Oh heck, it's gone then" the same person (as it was always the same odd price offer) then disappears. I'm giving away as much as I can already, never really thought that it would be so hard to get rid of really high end quality designer items.

 

[MyAwesomeFinds]

Might not be the seller's fault, depending on which service you use (I thought I downloaded Parcelforce as they said post office, turned out to be Hermes) it sometimes sits for weeks in a depot, no further tracking available, I was quite nervous...

I have a couple of things on there really really cheap, Vestaire tried to push the price down even further, I ended up deleting and rather bin them, but still getting joke offers. I think I scrap it, simply not really worth it. Seriously wish there was a company about for high end goods that isn't a total rip off

Which brands are you trying to sell?

 

[EmilyM111]

Certain brands and bag models will sell very close to original price, including chanel jumbo, and they should know this. They are losing sales over this. Luckily here in the US we have many other site options; I also use Tradesy and Poshmark but they are US-only.

You should actually look at Lollipuff--they are small, US-based but accept international buyers/sellers and only take 9% fee. They authenticate everything by computer before allowing it to go on the site. The main authenticator is a chanel expert. You can set your own price.

Yeah - was ready to drop the price around 3.8-4k (bag unused, full docs, box, ribbons, cards etc.) but they didn't get the memo this is a catch anyway.

Thanks for the suggestion - would they need to pay customs though? It's the main reason I never tried Fashionphile or Yoogi's or the one you're suggesting.

 

[MyAwesomeFinds]

Nope, I am in the UK for the time being, moving away from there, hence me selling the stuff, but you get ridiculously low offers again and again, after a while you just go "Oh heck, it's gone then" the same person (as it was always the same odd price offer) then disappears. I'm giving away as much as I can already, never really thought that it would be so hard to get rid of really high end quality designer items.

Oh so it's just people being flaky. That's annoying. They should authorize payment when someone makes and offer, and if it is accepted, the funds have already been taken.

 

[EmilyM111]

Oh so it's just people being flaky. That's annoying. They should authorize payment when someone makes and offer, and if it is accepted, the funds have already been taken.

The super annoying thing though is what i experienced yesterday. Was selling Celine Nano, got some stupid offers, then more sensible, accepted but then potential buyer didn't bother and then many good offers followed but I couldn't accept them making potential buyers annoyed. One of them just posted a question and I dropped the price to the level she wanted and then sold.

 

[MyAwesomeFinds]

Yeah - was ready to drop the price around 3.8-4k (bag unused, full docs, box, ribbons, cards etc.) but they didn't get the memo this is a catch anyway.

Thanks for the suggestion - would they need to pay customs though? It's the main reason I never tried Fashionphile or Yoogi's or the one you're suggesting.

Yes I imagine they would have to pay customs. I'm not sure the best way to deal with that, but there are definitely numerous international sellers on there.

Fashionphile has pretty much moved to all upfront buyout and no consignment. I'm not sure how they would factor having to pay customs into their buyout offers. But upfront buyout offers are always lower than what you could make on consignment anyway.

 

[EmilyM111]

Yes I imagine they would have to pay customs. I'm not sure the best way to deal with that, but there are definitely numerous international sellers on there.

Fashionphile has pretty much moved to all upfront buyout and no consignment. I'm not sure how they would factor having to pay customs into their buyout offers. But upfront buyout offers are always lower than what you could make on consignment anyway.

I don't have anything now to sell (or nothing major to bother) but once I have, I'll get my lazy arse to check out what's the story for non US sellers. Thanks!

 

[MyAwesomeFinds]

The super annoying thing though is what i experienced yesterday. Was selling Celine Nano, got some stupid offers, then more sensible, accepted but they potential buyer didn't bother and then many good offers followed but I couldn't accept them making potential buyers annoyed. One of them just posted a question and I dropped the price to the level she wanted and then sold.

I have actually had to do this--I got numerous offers but one was outstanding, so I did just drop the price and put up a comment on the listing that I couldn't entertain the multiple offers, I dropped to my lowest price and someone should just buy it at that price if they wanted it.