The only way you can contact the seller is to leave a comment under the item you have bought if you get no reply would get in touch with Klarna and cancel the transaction then tell VC......VC have this awful system where you cannot contact the seller direct you have to leave a comment under the item and you need to make sure the seller answers and not VC unless its being sold by VC itself
Vestiaire Collective experiences?
- Thread starter Kopisusu
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Sometimes the item has shipped despite no notifications, so I wish you luck! I waited and waited for a seller to ship a belt that I purchased so I finally sent her a message and she said she has shipped it over a week ago. I thought she was fibbing, but suddenly I got the vestiaire notification that very night that it was approved and it came from France to the USA within the next 2 days.
Fingers crossed that the seller will send it to VC. When a seller is non-responsive my skin starts to crawl... Maybe the seller has the bag for sale on other sites and will wait till the last moment to send it to VC, providing it has not been sold -for a better price and with less commission to pay-.
It's ridiculous that the buyer has to pay immediately and then has to wait....without the possibility to contact the seller directly. Please bear in mind that VC quickly deletes all messages which they regard as unpleasant or in which the seller is giving her indentity. It's also ridiculous that the seller has one month to send the item to VC.
So: as said here before: Always use PayPal and if you have any doubts wether the seller wil send the item: open a dispute and try to get your money back.
Always read the comments under a seller's sold articles: Many sellers post a message thanking the buyer for the purchase and saying that the item will be shipped then and then.
If a seller is non-responsive and has a negative record regarding shipment: DO NOT BUY!! Even if it's an item you want so badly and the price is good... Chances are you will get disappointed and frustrated!
Thanks for the help everyone!! I'll try to get in contact with the seller and just take it from there - will post an update so you all get to know how it went 
Hi.. I live in Europe zone but I do not live in France. I sometimes sell my unused items at VC... Yesterday, I checked my account and it showed my income summary. Unexpectedly, there was a note stated that "Please kindly note that your transactions may lead to tax and social security obligations in France. Find out more."
I have a few questions:
- As I do not live in France, do I need to pay/declare tax there?
- Also, when the items are sold, VC already deducts commission + tax. Isn't this count?
- If I have to pay tax, what is the minimum amount to get wave how much is tax rate, whom I should contact to?
Sorry to ask so many questions. I am very confused and I am not familiar with French law system. I have tried to contact VC but no reply yet. Also, I try to find information but most of website are in French. If anybody can give me some advices, that will be much helpful... Thank you.
I have a few questions:
- As I do not live in France, do I need to pay/declare tax there?
- Also, when the items are sold, VC already deducts commission + tax. Isn't this count?
- If I have to pay tax, what is the minimum amount to get wave how much is tax rate, whom I should contact to?
Sorry to ask so many questions. I am very confused and I am not familiar with French law system. I have tried to contact VC but no reply yet. Also, I try to find information but most of website are in French. If anybody can give me some advices, that will be much helpful... Thank you.
I think you should ask an accountant in your country. I believe they are talking about income tax and social security on the money that you made but the tax they deducted was sales tax (?). If you do not reside in France, then you probably do not have to pay income tax there (even though they could claim that is where the money was made) but you may have to in your own country (depending on your local regulations - a lot of countries allow you to sell without having to pay income and other wage-related taxes up to a certain limit). Again, an accountant should be able to advise.
VC sent a subsequent email to clarify that the summary report only goes to you and not any government agencies.
So a update on what happened. Tried to get in contact with the seller and failed, but my mom still wanted to wait a little longer. Still no confirmation that the seller ever shipped it but out of the blue we got a message saying that the purse was being authenticated. It took about 3 days, plus 1 day to ship it from France but now she finally got her bag!Thanks for the help everyone!! I'll try to get in contact with the seller and just take it from there - will post an update so you all get to know how it went
Don't know if we're ever going to buy from them again (I felt extremely stressed and anxious, and the bag wasn't even for me) but if so I will heed the warning and only use Paypal/Klarna. Thank you so much to everyone who gave advice - it was super helpful!!
Hi BeautyAddict58 , jmc3007 ... Thank you for your advices. I think I might be over panic as if I have to pay tax to the French government. Regarding to capital gain tax in my country, I will re-check with an accountant.
Hi all, I’m very seriously considering buying a bag on VC. I’m a little nervous because it would be from a private seller who has only made one sale before, and also no returns. Does anyone have any thoughts or advice? Thanks so much!
Can you give the ref.nr. of the bag you're looking at buying? Maybe we can give you some advise based on our experiences with VC.
4419361!
I just made an offer and she accepted, so I guess I have 24 hours to buy! If anyone has strong words of warning, please let me know, but the bag looks authentic and new and I’m satisfied with the price I paid, so if there are no red flags (please let me know if you spot any!) I’m likely to buy! If there are, I’ll probably give this one up for good!