Vestiaire Collective experiences?

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I would really starting to get worried if i has been sent on January 12....
The bad weather which caused interruption in delivery in France only started in the beginning of February.
Before that time everything was more or less normal.
My items were shipped from February 7th and are still "in transit" due to severe weather conditions, while delivery usually onlly takes 2 working days. The weather conditions are OK now, so If I don't receive them within a week from now, I will open a PayPal dispute.
Good luck and please keep us posted.
I'll have a look at it later today and I'll keep you posted. But I really wanted that bracelet...
 
I read a lot of these threads, and find them very useful when I am about to purchase a bag. I had a bad experience with Vestiaire Colelctive, and felt the ened to share it here.


Beware of Vestiaire Collective - I am no longer going to shop with them. I had read several negative reviews about the website before, but decided to try them out anyway. They had a promotoin going on, so I decided to purchase an item. Vestiaire Collective is failing to honour this promotion. I should have heeded the warnings made by previous customers to not use their website. I would recomend Depop, or even ebay, over Vestiaire Collective.
 
The super annoying thing though is what i experienced yesterday. Was selling Celine Nano, got some stupid offers, then more sensible, accepted but then potential buyer didn't bother and then many good offers followed but I couldn't accept them making potential buyers annoyed. One of them just posted a question and I dropped the price to the level she wanted and then sold.

I always make everyone a counter offer that is like 1€ cheaper. When they accept my offer, I can still receive and reply to other offers. I don't accept offers for this exact reason anymore, I just make a counter offer that is almost the same (I mean 1€ doesn't make any difference when it is already an expensive piece and usually doesn't affect the comission).
 
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I always make everyone a counter offer that is like 1€ cheaper. When they accept my offer, I can still receive and reply to other offers. I don't accept offers for this exact reason anymore, I just make a counter offer that is almost the same (I mean 1€ doesn't make any difference when it is already an expensive piece and usually doesn't affect the comission).
Why not just disable the offer option for your postings?
 
I always make everyone a counter offer that is like 1€ cheaper. When they accept my offer, I can still receive and reply to other offers. I don't accept offers for this exact reason anymore, I just make a counter offer that is almost the same (I mean 1€ doesn't make any difference when it is already an expensive piece and usually doesn't affect the comission).
Makes sense. WIll try next time :-)
 
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People seem to like making offers. Almost everything I have sold was through an offer. I always have a little air in my prices so that I can lower them and both me and the buyer feel we have a good deal!
I do like it when the seller says make an offer, but I am one of those people who has just made a good offer (well I thought so) only £20 cheaper then the original price, never ever made an offer before on VC always paid full price. The thing I don't like with this offer thing is when I in particular make an offer that's as high as I will go, I don't like all this going backwards and forwards....perhaps because I am from the UK don't know but find it rude. I gave the price which I was and could afford to pay so wish she had just decline the offer instead of trying to lower it, then lower it again not into all that I am afraid.
Plus when you make an offer you cannot write anything like this is as high as I can go which seems daft but then VC do have this thing where they delete a conversation or question they don't like even if its polite and a normal question most strange:-s
 
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I do like it when the seller says make an offer, but I am one of those people who has just made a good offer (well I thought so) only £20 cheaper then the original price, never ever made an offer before on VC always paid full price. The thing I don't like with this offer thing is when I in particular make an offer that's as high as I will go, I don't like all this going backwards and forwards....perhaps because I am from the UK don't know but find it rude. I gave the price which I was and could afford to pay so wish she had just decline the offer instead of trying to lower it, then lower it again not into all that I am afraid.
Plus when you make an offer you cannot write anything like this is as high as I can go which seems daft but then VC do have this thing where they delete a conversation or question they don't like even if its polite and a normal question most strange:-s
That's kinda true. I wish there was a comment possibility in the offers!
Now that I think of it, making an offer is good for another reason too -you see whether the seller is responsive or not. If I buy something, I want to be sure the seller sends it and I don't have to wait my refund for a month....
 
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I read a lot of these threads, and find them very useful when I am about to purchase a bag. I had a bad experience with Vestiaire Colelctive, and felt the ened to share it here.


Beware of Vestiaire Collective - I am no longer going to shop with them. I had read several negative reviews about the website before, but decided to try them out anyway. They had a promotoin going on, so I decided to purchase an item. Vestiaire Collective is failing to honour this promotion. I should have heeded the warnings made by previous customers to not use their website. I would recomend Depop, or even ebay, over Vestiaire Collective.
Why did they fail to honor the promotion? I purchased a bag with a promotion last week; it was honored and I got my bag in a timely manner (I did be sure to check that the seller was responsive in advance though).
 
I do like it when the seller says make an offer, but I am one of those people who has just made a good offer (well I thought so) only £20 cheaper then the original price, never ever made an offer before on VC always paid full price. The thing I don't like with this offer thing is when I in particular make an offer that's as high as I will go, I don't like all this going backwards and forwards....perhaps because I am from the UK don't know but find it rude. I gave the price which I was and could afford to pay so wish she had just decline the offer instead of trying to lower it, then lower it again not into all that I am afraid.
Plus when you make an offer you cannot write anything like this is as high as I can go which seems daft but then VC do have this thing where they delete a conversation or question they don't like even if its polite and a normal question most strange:-s
I suppose when your offer is literally £20 lower than it's kind of rude to bargain.
So here's my logic on higher value items. Let's assume my price is £1500. You gave me £1300. Rather than decline I'm trying to actually respect you and give the idea what my lowest price would be and send back £1400 - if the item is attractive to you, maybe you'd want to stretch yourself. Ideally the price would be in the sensible range and negotiations wouldn't need to happen but sometimes it's hard to gauge - you see sold items in the range of your initial price but then when you put item in the same condition + all paperwork that those items wouldn't have, you won't get anyone interested.
Due to a commission and Vestiaire pushing the initial price super low you fight for those extra 00s.
 
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Why did they fail to honor the promotion? I purchased a bag with a promotion last week; it was honored and I got my bag in a timely manner (I did be sure to check that the seller was responsive in advance though).
I wonder if OP did not put in the discount code during checkout? Maybe she thought the discount was applied afterwards. Otherwise how can the price be higher than the total reflected when paying after the discount code is applied?
 
Oh WOW Romar that's brilliant. I shall refer to what you have written and try the offer thing if I buy from VC again. I have been waiting weeks for a reply from VC regarding a dress I have on my watch list, had it their for ages. VC have it now and the seller not responding to VC...so that one sounds a bit "iffy" to me...posted about it a couple of pages ago...anyway thank you so much again. I think I still prefer Ebay for Alexander McQueen clothes and have 7 on my watching page but all in the US so customs to the UK are huge...still who knows might win the lottery this week :happydance:

Ooooh what MCQueen pieces are you watching?
 
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Has anyone else been hit with an extra import duty/tax upon arrival? The item in question arrived from France on US soil today, scheduled for delivery tomorrow, but I just got an e-mail from DHL saying that I owe $193 in import duties/taxes, but I already paid those via Vestiaire which is reflected on my invoice (and also $100 over DHL's price mind you, but that's not the point). After reading some of the posts on this thread I'm worried about VC's customer service and I'd really like to have this resolved ASAP to avoid shipment delays :(
 
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Ooooh what MCQueen pieces are you watching?
LOL :lol: jamamcg......I have 3 Alexander McQueen dresses on my watching page, it was 4 but the buyer wanted to go back and forth when put in an offer just £20 from the asking price. I have bought 2 things from VC before and always bought at what the buyer ask for, so thanks to 2 people on here decide to try the offer thing, only offer £20 lower then the asking price and she was going backwards and forwards wanting just a bit more...I don't do that if I make an offer that's what I think the item worth and what I can afford at the time, find it rude, but their you go. I am addicted to Alexander McQueen clothes and clutches and Fendi Spy bags. This is one of the items I did buy of VC and its the most stunning dress. Their one on Ebay for sale and its cheaper.....then I got it for most annoying..lol....
 
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