I will say this if it is Kataphileo, they are very wonderful as far as working with you. I had purchased a LP turquoise patchwork Dylan from
Amazon. This bag was long sold out and not available anywhere so I jumped on it for $115. Long story short I got an email that it was sold out and issued a refund. I emailed them my dissapointment, and they offered to substitute a white one instead, even though on their site it was $365. I wasn't interested in white.
I scanned the site and saw the VCP Havana (so sorry, don't mean to make you feel worse) which was full price. I emailed them back and got a wonderful woman named Sarah, and asked her if they could substitute this one instead. She said she would see what she could do. She came back and said she couldn't do an even exchange, but could sell it for $257 shipped. I had really wanted done, and at the time there were no VCP Havana's discounted, so of course I got it.
I am so sorry this happened to you, but Kataphileo went out of there way to make iit right I felt. I had used
Amazon and paid, and they had already refunded payment, yet when I emailed them Sarah still tried to make it right.
If it's Kataphileo, and you do for this maybe ask for her, mentioned how you have heard she's helped other ladies, and do tell her you are an member of Purseforum
Have my fingers crossed for you that you will find you VCP Havana