VCA ~ Van Cleef Arpels Discussion thread!

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I think the problem with the flagship boutique is that they have SO MANY clients that there are waiting lists already for all the popular items, so new stock goes directly to those customers as they come in. I am getting something tomorrow from that boutique, in fact.
Can’t wait to see what your getting….I can’t wait as I want to visit the heritage items everyone talks about.
 
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I think the problem with the flagship boutique is that they have SO MANY clients that there are waiting lists already for all the popular items, so new stock goes directly to those customers as they come in. I am getting something tomorrow from that boutique, in fact.
UNTRUE not one person in the store. 20 VCA employees talking to each other.
 
Anyone have experience putting a 30% down on an item? I placed a deposit with my SA for a guilloche bracelet. I was told it would take 3-5 months to arrive. Just last night I saw they had the bracelet in stock on the e-boutique. Would it be rude for me to ask for my deposit back and just order it online?
 
Anyone have experience putting a 30% down on an item? I placed a deposit with my SA for a guilloche bracelet. I was told it would take 3-5 months to arrive. Just last night I saw they had the bracelet in stock on the e-boutique. Would it be rude for me to ask for my deposit back and just order it online?
I would just call my SA and inquire if they can can piece transferred..
 
That’s a bit harsh to want to deprive someone of their livelihood over unanswered phone and coworker’s chatting at high end jewelry store.
Excuse me. I am a client. Your store doesn't answer the phone for two days, and all your SAs are just chatting while the phone is ringing, and you think that's proper. I guess you don't think much of yourself.
 
Can’t wait to see what your getting….I can’t wait as I want to visit the heritage items everyone talks about.
I am getting them in the mail...sadly I haven't been able to go, and I actually wouldn't until they have stock. I'd love to see the Heritage pieces, too!

May I guess: VA MOP earrings?

Yes, wg mop earrings!
 
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UNTRUE not one person in the store. 20 VCA employees talking to each other.

Hi there, your response is a bit aggressive towards a kind member who was just trying to give an explanation that the NYC flagship already has a lot of clientele on their record who communicate with their clients privately and either ship items out or invite them to the private room directly for purchase. She was not trying to imply you were lying about there not being a customer during your visit there. I think there’s been a huge misunderstanding. I am sorry you were disappointed during your empty visit, but we kindly ask that you speak respectfully to other members here who are trying to help you. :flowers:
 
UNTRUE not one person in the store. 20 VCA employees talking to each other.

I think you didn't actually read what I said, because what I said is absolutely true. I'll write it again. I was explaining why they seem to be low in stock.

I think the problem with the flagship boutique is that they have SO MANY clients that there are waiting lists already for all the popular items, so new stock goes directly to those customers as they come in.

Note that I did NOT say there were so many clients IN the store. Some of these NYC SAs have local clients plus many out of state clients, like me, who shop by phone and have items shipped to me. I imagine many of them have hundreds of clients. They have waiting lists for MANY pieces. So if new items come in, they go directly to someone on the waiting list and do not go to the jewelry display cases.

I am sorry you couldn't get even one SA to help you. I assume you asked for help and no one ever came?

(@tenshix Thank you! You posted while I was replying, so I am just leaving mine, too.)
 
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