Decided to open a new thread as an update to these threads:
http://forum.purseblog.com/ebay-forum/i-think-i-am-going-sue-ebay-long-96294.html
http://forum.purseblog.com/ebay-forum/ebay-gets-worse-i-am-furious-105459.html
Well I am very happy, ebay have clarified the situation regarding their taking down of my old auctions & sending me a message that it was because these item were counterfeit.
Today I got a call from the Ebay legal department, a very nice lady from USA.
She explained to me that the reason they had contacted me was to "educate" me regarding the fact that at the end of my auction description I had put - Please see my other auctions for designer bags & I named the brands such as Fendi, Chloe etc
Now apparently this is wrong on ebay if you are selling a bag such as LV then you are only allowed to mention LV in your auction not another designer.
I didn't know this.
She apologised profusely that they only have one message to sed to sellers when they take down an auction & that is that the item is counterfeit & she assured me that they are looking into this!
Anyway fair enough I accepted her explanation & thanked her for the "education" & modified all of my current auctions tonight to make sure that I didn't contravene the rules again & mention my other auctions!
Apparently if you put another brand name in an auction & someone searches for that brand then you are potentially misleading them as your auction is not for that brand!
I hope this information helps other people who may innocently put that message in their auctions
Regarding the negative that I DON'T have that is appearing in my feedback she was again very apologetic & said there are bugs on the system since they changed the feedback rating system & assured me that it would be rectified asap. I am not happy with that still being there but hope they will rectify quickly
Anyway I accepted her explanations & as I say hope this info will "educate" other people & avoid them falling into the same trap. I honestly saw no problem with putting that message at the end of my auctions. They should make the rules clearer for sure.
So all's well that ends well & I got my apology from ebay
http://forum.purseblog.com/ebay-forum/i-think-i-am-going-sue-ebay-long-96294.html
http://forum.purseblog.com/ebay-forum/ebay-gets-worse-i-am-furious-105459.html
Well I am very happy, ebay have clarified the situation regarding their taking down of my old auctions & sending me a message that it was because these item were counterfeit.
Today I got a call from the Ebay legal department, a very nice lady from USA.
She explained to me that the reason they had contacted me was to "educate" me regarding the fact that at the end of my auction description I had put - Please see my other auctions for designer bags & I named the brands such as Fendi, Chloe etc
Now apparently this is wrong on ebay if you are selling a bag such as LV then you are only allowed to mention LV in your auction not another designer.
I didn't know this.
She apologised profusely that they only have one message to sed to sellers when they take down an auction & that is that the item is counterfeit & she assured me that they are looking into this!
Anyway fair enough I accepted her explanation & thanked her for the "education" & modified all of my current auctions tonight to make sure that I didn't contravene the rules again & mention my other auctions!
Apparently if you put another brand name in an auction & someone searches for that brand then you are potentially misleading them as your auction is not for that brand!
I hope this information helps other people who may innocently put that message in their auctions
Regarding the negative that I DON'T have that is appearing in my feedback she was again very apologetic & said there are bugs on the system since they changed the feedback rating system & assured me that it would be rectified asap. I am not happy with that still being there but hope they will rectify quickly
Anyway I accepted her explanations & as I say hope this info will "educate" other people & avoid them falling into the same trap. I honestly saw no problem with putting that message at the end of my auctions. They should make the rules clearer for sure.
So all's well that ends well & I got my apology from ebay