Trusted Hermes Reseller Discussion Thread

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#106
Just received my adorable little hippo cadenas from ebay seller sluxury in Japan. Very quick shipping, excellent packaging, and everything went like clockwork. Yay! :tender:

(Yeah, I know, the word BAN has completely lost its meaning to me ....!)
 
#108
Ya~y, Clutch!! :drinkup:

And I received a perfect Bolduc scarf in signature orange from ysaito54.
I got one of the best service, and now know why there are many fans of him!

The item was better than described with no flaws.
The seller has been great in communication, and seems to have enjoyed making a buyer happy, happier, and the happiest!
I would definitely buy from him more in the future. :graucho:
 
#109
mezzopiano said:
Ya~y, Clutch!! :drinkup:

And I received a perfect Bolduc scarf in signature orange from ysaito54.
I got one of the best service, and now know why there are many fans of him!

The item was better than described with no flaws.
The seller has been great in communication, and seems to have enjoyed making a buyer happy, happier, and the happiest!
I would definitely buy from him more in the future. :graucho:
Click to expand...

Wohoo. Congrats Mezzo. I can see clearly now that you confuse BAN with BIN.:p. So does Clutch..:lolots:
 
#113
Woa, I cannot believe this!
I BINed (year, I did... :p) a Vibrato Picotin from Sam's Christmas inventory 6 am yesterday, and it's delivered already~! :yahoo:

As always, Sam was very fun to communicate with, and we had a good laugh!
Of course his service was more than I could wish for; great item better than described, at bargain price, with thoughtful packaging, and funny&yummy gifts...

Oh wait... my sellers often send me something to eat... they must know I'm starving with purchase, lol!! :lolots:

Which Sam? Sam@HauteGallery!!
 
#114
Also received a heart cadenas from Sizuka @ sluxury!
It came just in 3 days from Japan.
I second Clutch! She handled very professionally like clockwork.
Glad with my purchase from her!!

... and yes, I BINed it too. :p
 
#115
Wow, mezzo, you must be on the Super-Santa Express shipping list! I can't believe you got both of those things so quickly!

So......let's get that BIG BAN BLOW-OUT PARTY STARTED! :graucho:
(Stay tuned for details!)
 
#119
At the recommendation of someone here (who I now think WORKS for this store) on TPF H "finds", I purchased a BRAND NEW IN BOX black Fjord Birkin 30 with phw from, "Get Styled by LuLu." http://getstyledbylulu.com/category_20/Designer-Handbags.htm

I would NEVER RECOMMEND THIS SELLER.

The bag was stated as "never carried and BNIB."

It arrived and was completely used......as in......a LOT.

It had:
Four scratched feet, scratched hardware, ALL FOUR corners were scuffed and one had a white mark of paint from being scraped on a wall presumably. The handles had cracked resin from having a LOT of use.

It also was very scratched and dented on the interior. There was DIRT, LINT AND GROSSNESS inside of the bag.

I emailed the owner, furious about the bag. She told me to take it to a "leather person that you trust" and have them repair the bag :wtf:

I advised her that NO ONE other than H can touch H bags or H will never service them. She explained that she always took her H to a leather person because the spa at H was too long of a wait :wtf::shocked:

Needless to say she offered a partial refund because of the condition of the bag was NOTHING like new. I refused and returned the bag for a full refund as I had ZERO interest in a supposedly BNIB bag I bought as an Xmas gift and I do not give USED gifts.

She processed my refund after I had to overnight her the bag at MY expense. She deducted a $25.00 "restocking fee" on the bag that was NOTHING as described. I absolutely understand that she charges the fee as it is stated on the website; however, to charge me a fee on a return that was ONLY returned because the seller is either blind or a liar is just unreal to me. The bag was totally used and not BNIB by any stretch of the imagination.

NEVER, NEVER, again............

Here it is relisted as, BNIB at the top of the listing and then at the bottom it says, "Pristine Condition with superficial marks."
http://getstyledbylulu.com/item_450/Hermes-BIRKIN-30cm-fjord-Leather-with-Palladium-Hardware.htm
 
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#120
Kristie, that is awful! I would have been hysterical. Now I see it says "gently used." I once had a private sale that was similar -- paid full price to get a definitely used and scuffed bag (admittedly told was "gently" used). Luckily we undid the deal and I purchased a new one I SO'd from the boutique. Since then, I only buy from the boutique -- I am very OCD about my bags.
 
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