Trusted Hermes Reseller Discussion Thread

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#7,622
Roxy Germain said:
Please don't bother with this seller Jael99ig.
I used to follow her on instagram until I witnessed how she treats her potential clients. Jaw drop! When asked about condition of the bag, she send a few pictures, says its a "preloved" bag with stickers on hardware removed. This is bidding around bushes, not answering the questions right? If there are scratches on the hardware, be forthcoming about it. I don't mind scratches if I am made aware how bad is it before i commit to a price of the bag, but not say things like stickers removed, what do you expect. The bare minimum i expect her to categorise whether this preloved bag is mint, excellent, good, or fair condition. Nope, no description, only send pictures and was very pushy about it (so now she has sent the photos, are you buying or not). Expecting clients to pay her 5 figure worth of bag by looking at a few photos without proper description? The bag condition was definitely not worth the price she was selling at. When rejected, she sarcastically mock her clients by saying things like "give you 2 cents of advice" "if you want flawless bag, try going for a new one that is priced much higher and don't ask about preloved bags". WHAT!

She is based in Malaysia but she wants to collect singapore dollars and charges delivery to singapore much higher that other sellers are charging. Total rip off!

If she is here in this tread, i want to give her 100 dollar piece of advice. Look babe, you better go for intensive customer service course before you serve rich ppl and sell expensive luxury bags. Basically she is just a virtual consigner who does not authenticate the bags, clueless about the condition of the bags she is listing, nor bothered to find out about the actual condition for her potential clients. There are better resellers out there that I have had better experiences. Ladies and gentlemen, take your money and go somewhere else. Avoid this seller at all cost!!!!![/QUOTE

Ok thank you so much for your input!! I'll def stay away!
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#7,624
Milena_6 said:
Hi! I wonder the same. Did you purchase from them? Kind regards Michaela
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Hi! Well I tried to buy a bag from them! So it started out with asking for additional pics thru their IG account, where the person(I never got there name) wouldn't send any more pics because they are a 'registered company and guarantee authenticity,' but they did send me a video of the bag. So I went for it and purchased the bag thru the website with my credit card, knowing I had protection with that. In the morning a get and email with a full refund and no explanation?? So I had to contact them..where I was told they couldn't accept credit card due to and internal issue and the bag was actually pre-owned and not new like they thought?? Strange, but after going back and forth I decided to still buy the bag at a discounted price but now they would only accept a bank wire and no credit cards?? So basically I wasted 2 weeks going back and forth for nothing! Super disappointed!
 
#7,625
MrsJstar said:
Hi! Well I tried to buy a bag from them! So it started out with asking for additional pics thru their IG account, where the person(I never got there name) wouldn't send any more pics because they are a 'registered company and guarantee authenticity,' but they did send me a video of the bag. So I went for it and purchased the bag thru the website with my credit card, knowing I had protection with that. In the morning a get and email with a full refund and no explanation?? So I had to contact them..where I was told they couldn't accept credit card due to and internal issue and the bag was actually pre-owned and not new like they thought?? Strange, but after going back and forth I decided to still buy the bag at a discounted price but now they would only accept a bank wire and no credit cards?? So basically I wasted 2 weeks going back and forth for nothing! Super disappointed!
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Thank you for your answer :-)
Yes, nowhere on the site is the name of the owner or address of the company. Also all bags are from 2018 what‘s strange. They only accepted bank tranfer and no paypal? Hmmm, somehow I do not have a good feeling :-(
 
#7,626
Wow I would stay far far away. No experience buying from them but you basically have no protection or any recourse if you wire money to them and they send you a fake bag (or even nothing at all). (It’s even more suspect since they actually refunded your CC payment as it seems like they can’t risk charge-back.)
 
#7,627
Has anyone recent experience selling through Artcurial? I have considered letting some of my bags go in the past, but any US based consignment store is not an option (temporary import issues) and my local one (Switzerland) is just too expensive, so I chickened out. Now I must take this seriously since retirement beckons and we will be downsizing, also no call for Hermes where we will be going. All advice gratefully received and sorry if this has been asked before, I purposely keep off of TPF since I need to keep my spending under control!
 
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#7,629
CaviarChanel said:
Hi all,
Good Sunday morning.
I would like to get your input about this seller (link below). Is this legit?? "wholesale price"? :amazed:
Thanks a million.

https://www.ebay.com/itm/Auth-Herme...994579?hash=item5b612760d3:g:2i4AAOSwByhdnfD7
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jeniffeshe-5 is listed as the seller, but the description says it’s from a different seller, whose name this forum doesn’t allow to be shown. Are they the same? Also, the seller has only 12 feedbacks. AND, the listing uses photos from the Hermes website - not the seller’s own.

I’d be VERY wary.
 
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#7,630
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#7,632
Hermes Nuttynut said:
jeniffeshe-5 is listed as the seller, but the description says it’s from a different seller, whose name this forum doesn’t allow to be shown. Are they the same? Also, the seller has only 12 feedbacks. AND, the listing uses photos from the Hermes website - not the seller’s own.

I’d be VERY wary.
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This seller is one referred to in Post 7535 on p. 503. They use only H stock photos - who knows what you would receive. They are also somewhat deceptive with regard to their name. Looks like they are using tactics that feel shady, as they did when they were posting here. I would stay far away.
 
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#7,633
Hi all, I've been eyeing a couple of Hermès scarves from TRR, anyone have any experience with this? I found a couple of utterly beautiful ones but it seems like TRR has been having some problems with authenticity lately, does anyone have thoughts? The price points of the scarves are all about $200 - $275 for the 90s, not a huge markdown but pretty decent. Honestly, I'm thinking of just buying a scarf straight from Hermès instead, but this year's designs aren't quite my thing. Also, I posted this in General Shopping, realized that this is probably a forum, so I just moved it.

Thanks.
 
#7,635
devilwearsdiscounts said:
Hi all, I've been eyeing a couple of Hermès scarves from TRR, anyone have any experience with this? I found a couple of utterly beautiful ones but it seems like TRR has been having some problems with authenticity lately, does anyone have thoughts? The price points of the scarves are all about $200 - $275 for the 90s, not a huge markdown but pretty decent. Honestly, I'm thinking of just buying a scarf straight from Hermès instead, but this year's designs aren't quite my thing. Also, I posted this in General Shopping, realized that this is probably a forum, so I just moved it.

Thanks.
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My one experience with TRR was positive; that said, I did do my due diligence on the shawl before punching the buy button. Also, note TRR appears to have a reasonable return policy, should you find a fake in your package.
 
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