Trusted Hermes Reseller Discussion Thread

[cherylc]

I believe the concept to score a bag at FSH is very simple! Spend lots of money (jewelry, ready to wear, etc). For instant, a reseller just posted some pictures on Instagram that she scored 3 bags during the fashion week (now). So it’s BS when they said your spending don’t matter. That’s how Hermes business strategy is... more money = more bags... View attachment 4207453View attachment 4207455

this girl is a reseller? i just checked out her ig and she was invited to the hermès RTW show. seems like she’s some kind of indonesian socialite?

but yes obviously prespending always makes a difference. it’s a global H game, only factors are how much you need to spend. i get the feeling in Paris from reading this thread for a few years that you don’t need to spend exactly the price of a bag but close. whereas in other markets you need to spend MORE than the cost of a bag even to get a shot. again no hard and fast rules. just generalizations.

 

[milotic55]

None of the resellers buy the bags themselves. They hire locals/friends/family to score the bags and then pay them a small premium for their time, on top of the price of the bag.

But that photo is obviously her getting the bag herself though, she is in hermes private room

 

[milotic55]

this girl is a reseller? i just checked out her ig and she was invited to the hermès RTW show. seems like she’s some kind of indonesian socialite?

but yes obviously prespending always makes a difference. it’s a global H game, only factors are how much you need to spend. i get the feeling in Paris from reading this thread for a few years that you don’t need to spend exactly the price of a bag but close. whereas in other markets you need to spend MORE than the cost of a bag even to get a shot. again no hard and fast rules. just generalizations.

Yes she run this really famous reseller page

 

[cherylc]

Yes she run this really famous reseller page

wow yet she’s invited to their runway shows? guess they don’t hate resellers that much when they drop tons of money on other stuff in store.

 

[milotic55]

wow yet she’s invited to their runway shows? guess they don’t hate resellers that much when they drop tons of money on other stuff in store.

I know rite this is crazy to be honest I really hope someone can bring this up to hermes cuz it really so unfair, the reseller always get the latest rarest bag first

 

[acrowcounted]

But that photo is obviously her getting the bag herself though, she is in hermes private room

We are way off topic here but...I meant resellers in general. I have no idea who that lady is but she is wearing a ~60,000 USD Hermes gold and diamond necklace so I would guess that she spends enough there, on the right items, to be a super VIP and thus get good bag offers.

 

[milotic55]

We are way off topic here but...I meant resellers in general. I have no idea who that lady is but she is wearing a ~60,000 USD Hermes gold and diamond necklace so I would guess that she spends enough there, on the right items, to be a super VIP and thus get good bag offers.

She def seem super loaded but i dont see the gold necklace or the earings, anyway i didnt really go stalk her ig. But there is a pic of where she has taken pic inside hermes workshop working with the craftmen so for sure she has some solid connection

 

[nicole0612]

I should mention that I no longer have the above opinion of Christie's. The first time I purchased an item at auction from them, I had a flawless experience. The second time, however, was downright awful. I am not able to share details yet as I am still attempting to resolve my issue, but I would strongly encourage anyone who is considering purchasing from them to go to the auction preview and thoroughly inspect the item to ensure that it matches its condition report before bidding. Do not let them rush you.

This thread is not recent, but it is the most recent one I could find. I wanted to second this good advice. I recently purchased a handbag at auction and after the 25% buyer's fee and shipping fee paid a bit above retail. The photos showed close ups and the corners were in perfect condition. When the bag arrived, the corners were scuffed. I certainly would not have purchased if I had know this. When I read the T&C more closely, it states that they make every attempt to describe the condition of an item accurately, but it is the buyer's responsibility to inspect the item to ensure it meets with their requirements. I emailed to request a refund due to the item being not as shown in the auction photos. Naively, I had a hope that they would refund me since the condition did not match the photos shown for the item, but they stated that all items are sold "as is" and that it is the buyer's responsibility to inspect the item in person or to call the auction house with specific questions to confirm the condition.
My advice to anyone considering purchasing an item at auction is to only consider this route if you can inspect the item in person, and still to be cautious in proceeding because if the item is somehow damaged between the time you view it and the time that it reaches your home, there will be no recourse.

 

[MYH]

This thread is not recent, but it is the most recent one I could find. I wanted to second this good advice. I recently purchased a handbag at auction and after the 25% buyer's fee and shipping fee paid a bit above retail. The photos showed close ups and the corners were in perfect condition. When the bag arrived, the corners were scuffed. I certainly would not have purchased if I had know this. When I read the T&C more closely, it states that they make every attempt to describe the condition of an item accurately, but it is the buyer's responsibility to inspect the item to ensure it meets with their requirements. I emailed to request a refund due to the item being not as shown in the auction photos. Naively, I had a hope that they would refund me since the condition did not match the photos shown for the item, but they stated that all items are sold "as is" and that it is the buyer's responsibility to inspect the item in person or to call the auction house with specific questions to confirm the condition.
My advice to anyone considering purchasing an item at auction is to only consider this route if you can inspect the item in person, and still to be cautious in proceeding because if the item is somehow damaged between the time you view it and the time that it reaches your home, there will be no recourse.

Terrible. I’m sorry this happened to you. Thanks for warning the rest of us.

 

[aki_sato]

This thread is not recent, but it is the most recent one I could find. I wanted to second this good advice. I recently purchased a handbag at auction and after the 25% buyer's fee and shipping fee paid a bit above retail. The photos showed close ups and the corners were in perfect condition. When the bag arrived, the corners were scuffed. I certainly would not have purchased if I had know this. When I read the T&C more closely, it states that they make every attempt to describe the condition of an item accurately, but it is the buyer's responsibility to inspect the item to ensure it meets with their requirements. I emailed to request a refund due to the item being not as shown in the auction photos. Naively, I had a hope that they would refund me since the condition did not match the photos shown for the item, but they stated that all items are sold "as is" and that it is the buyer's responsibility to inspect the item in person or to call the auction house with specific questions to confirm the condition.
My advice to anyone considering purchasing an item at auction is to only consider this route if you can inspect the item in person, and still to be cautious in proceeding because if the item is somehow damaged between the time you view it and the time that it reaches your home, there will be no recourse.

Nicole, I’m so bummed to hear this!!
How did you pay for it?
If by CC, are you able to seek recourse through them?

Thank you for sharing with us though!!

 

[nicole0612]

Thank you both for the kind words. I hope others will be more informed and cautious than I was. I did pay with a credit card, but after a detailed review, the terms of the auction rule out any claim. I have done research and it is quite clear that the language in the terms and conditions eliminate the possibility of making a claim based on the item not being as described or as pictured. I have become so used to being protected in typical website purchases, I did not realize that auctions operate under different rules, in fact explicitly stating that items are not refundable based on not being as described. I hope this will help others.

 

[papertiger]

Thank you both for the kind words. I hope others will be more informed and cautious than I was. I did pay with a credit card, but after a detailed review, the terms of the auction rule out any claim. I have done research and it is quite clear that the language in the terms and conditions eliminate the possibility of making a claim based on the item not being as described or as pictured. I have become so used to being protected in typical website purchases, I did not realize that auctions operate under different rules, in fact explicitly stating that items are not refundable based on not being as described. I hope this will help others.

This is true of most 'real' auction houses. Based on UK law at least, all items are sold as seen, and because there are available to view IRL prior to the sale, the onus is on the buyer to inspect every cm of the lot prior to the sale. The offer of any bid is a final, informed decision and a legally binding. Maybe because of our understanding and experience of online shopping including ebay we presume auction houses will be the same, we have to read the small print of every seller.

 

[Julide]

This thread is not recent, but it is the most recent one I could find. I wanted to second this good advice. I recently purchased a handbag at auction and after the 25% buyer's fee and shipping fee paid a bit above retail. The photos showed close ups and the corners were in perfect condition. When the bag arrived, the corners were scuffed. I certainly would not have purchased if I had know this. When I read the T&C more closely, it states that they make every attempt to describe the condition of an item accurately, but it is the buyer's responsibility to inspect the item to ensure it meets with their requirements. I emailed to request a refund due to the item being not as shown in the auction photos. Naively, I had a hope that they would refund me since the condition did not match the photos shown for the item, but they stated that all items are sold "as is" and that it is the buyer's responsibility to inspect the item in person or to call the auction house with specific questions to confirm the condition.
My advice to anyone considering purchasing an item at auction is to only consider this route if you can inspect the item in person, and still to be cautious in proceeding because if the item is somehow damaged between the time you view it and the time that it reaches your home, there will be no recourse.

I am so sorry to hear this. Thank you for sharing.

 

[frankiextah]

Thank you both for the kind words. I hope others will be more informed and cautious than I was. I did pay with a credit card, but after a detailed review, the terms of the auction rule out any claim. I have done research and it is quite clear that the language in the terms and conditions eliminate the possibility of making a claim based on the item not being as described or as pictured. I have become so used to being protected in typical website purchases, I did not realize that auctions operate under different rules, in fact explicitly stating that items are not refundable based on not being as described. I hope this will help others.

I recently won a christie's auction bag as well and the condition matched the item I purchased. I wonder what the "condition grade" your item is in? Mine is "grade 1.5", and the condition turned out to be even better, in pristine / like new. I suggest to never bid on an item that is beyond this grade just to be sure.

 

[nicole0612]

This is true of most 'real' auction houses. Based on UK law at least, all items are sold as seen, and because there are available to view IRL prior to the sale, the onus is on the buyer to inspect every cm of the lot prior to the sale. The offer of any bid is a final, informed decision and a legally binding. Maybe because of our understanding and experience of online shopping including ebay we presume auction houses will be the same, we have to read the small print of every seller.

Just to be clear, I posted this FYI in a thread about what to consider when buying at Christie’s auctions (and when buying at auctions in general) and it was moved here. It is not my intention to malign Christie’s at all, it was intended as a FYI/warning to those who are new to buying at auction like I was; the terms and conditions are totally different than when buying on a website or ebay. It is my fault for not reading the fine print in the terms and conditions and assuming that there was a guarantee that the condition would match the photos. The terms and conditions explicitly state that is not the case and that it is the buyer’s responsibility to personally inspect the item prior to purchase.