I totally agree! I am a newbie to Hermes and only started regularly shopping in my local store at the end of March. I previously had gone in starting about a year before this and browsed and only purchased a few random item with my SA. Now, I go in once a week on the weekends and make a small purchase. Recently, my friend and I had gone in to look at bags, non B or K, and it was a good time to put in a gentle request for my B/K. Chatting with my SA went well and we even discussed sizes and availability.
Treatment in Hermes Stores
- Thread starter Fendi84NJ
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As well, my general feeling is that we have also found the service to be excellent at our Hermes shop. The key is finding the right SA with which you can build an easy and genuine rapport and then your relationship. The right SA can show you the beautiful world of Hermes! Then establishing a purchase history is definitely not a problem.
VigeeLeBru & NikkiCD
Thank you very much for your wonderful comments!
The more I read this, more questions come to my mind
Should I ask the SA about their working hours? So I manage to visit the store while my SA is there
What if I go into the store and my SA with another client? Should I wait, come back, or accept any free SA?
Thank you very much for your wonderful comments!
The more I read this, more questions come to my mind
Should I ask the SA about their working hours? So I manage to visit the store while my SA is there
What if I go into the store and my SA with another client? Should I wait, come back, or accept any free SA?
My SA emails me her working schedule every month so I can make appointments to visit and shop while she is there. Yes, definitely find out her schedule and make regular appointments to shop.
And no, do not work with other SAs.
Yes, definitely once you have selected your SA, ask him/her for her regular working days and hours. Always shop with your SA only on the days he/she is in the boutique. Loyalty and patience mean the world to them! Let your SA know how much you value his/her service. If you are in the store, and your SA is busy, please be patient and wait until he or she is free. Your SA will greatly appreciate this and come to assist you as soon as he/she is free.
Establishing a predictable schedule for visits is good too. For example, my SA can always expect to see me on the weekend. Then, your SA can keep you in mind if something special arrives that week. It's also good to find out when you SA is going to be on holidays so that you know not to go there at that time. Let's you also take a shopping break too!
I wish I know how to make this happen with my SA. I just moved to a country where I have zero relationship with any SA and there's no H in my city and I really like my SA in the U.S. a lot. I'll still travel back to the U.S. a few times an year and I would really love to have the convenience of placing the order over the phone from my US SA and have them ship to my U.S. address whenever I hear about something I might like.
VigeeLeBrun & NikkiCD
Thank you once again for your great inputs. You have been really helpful
Okay, sara, shall we set our timers that you will be offered a B within six months?
Anyone have any advice?
I have long enjoyed luxury brands and admiring them from afar. I want to go into the store to see these beautiful bags in person, but here is the crux of the matter: I am a young person (for the demographics of this forum-- still in school) and I worry that I would get odd looks or even less than cordial treatment were I to venture into the store. any tips or counsel for a luxury loving dreamer?
I have long enjoyed luxury brands and admiring them from afar. I want to go into the store to see these beautiful bags in person, but here is the crux of the matter: I am a young person (for the demographics of this forum-- still in school) and I worry that I would get odd looks or even less than cordial treatment were I to venture into the store. any tips or counsel for a luxury loving dreamer?
Actually, coincidentally, I once mentioned to my SA that a few of my friends were interested in the brand but had never been in the boutique. My SA said that indeed some potential customers may find the shop intimidating to venture in. He suggests just to come on in and take a look, even enj
My youngest DD at 24 years old looks literally 14-years old although she dresses well and earns a good income She has told me stories of going to BH designer stores and being treated less than courteously by the SAs. This has not detoured her and continues to buy luxe designer items. SO, don't give up!
I am a fairly young person for demographics of my local H boutique (at least from what I see while I am there) and many people think I'm younger than I actually am. I have never received anything but great service from Hermes and usually receive good service at other luxury stores.
I don't look like I will be spending tons of money but am treated well regardless.
Just relax and go in! I once admired from afar as well. Just remember that shopping is supposed to be a fun and not stressful experience. Try to find a SA you click with.
I'd echo what Kyokei is saying. Admittedly, some H boutiques have a more welcoming vibe than others. But I can offer an encouraging anecdote: I offered to go along as hover-in-the-background moral support for a college-age friend who was working up the nerve to make her first foray into an H boutique. (It wasn't obvious we were together.) My friend was neatly dressed and polite, went at a time that wasn't super busy -- and within 20 minutes had the SAs talking about how charming she was. She was quite honest about saying that this was her first visit, and that she was a little nervous to come in, but that it was her dream someday to own an H bag. She added that she knew H also produced beautiful scarves and bracelets. She was wide-eyed and appreciative, and the SAs seemed to enjoy her time there almost as much as she did. She didn't buy anything, but she left with a fistful of perfume samples; one of the SAs even made her a wristlet out of bolduc ribbon.
Anyway, just saying I've seen an example of youth and H-innocence actually serving as assets in breaking the ice at a boutique. Here' s wishing you similar luck, and a wonderful experience!
Anyway, just saying I've seen an example of youth and H-innocence actually serving as assets in breaking the ice at a boutique. Here' s wishing you similar luck, and a wonderful experience!
Okay, sara, shall we set our timers that you will be offered a B within six months?
OMG! My heart just skipped a beat after reading '6 months'
Lets work on it! My timer is set already!!!