Please can somone translate this negative from a buyer. I've got the gist of it but not the actual wording.
"sur la photo on les voir en or et non pas en argent de plus elle ne sont pas des vrais.que fait vous pour y remediez.Cordialement FC"
It was a pair of Chanel Earrings and I think the buyer thought they'd be real silver even though I clearly stated "Silver colour" but did forget to put base metal in the auction.
Anyway, she's not opened a case (as far as I can see), just left me a big fat neg.
What should I do?
Also - I'm going on holiday tomorrow! Bad timing.
I knew this auction was a bad idea, nothing but trouble from the start.
"sur la photo on les voir en or et non pas en argent de plus elle ne sont pas des vrais.que fait vous pour y remediez.Cordialement FC"
It was a pair of Chanel Earrings and I think the buyer thought they'd be real silver even though I clearly stated "Silver colour" but did forget to put base metal in the auction.
Anyway, she's not opened a case (as far as I can see), just left me a big fat neg.
What should I do?
Also - I'm going on holiday tomorrow! Bad timing.
I knew this auction was a bad idea, nothing but trouble from the start.