Tory Burch Tory Burch quality

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#196
ShoeDiva411 said:
Wow some of these posts are scaring me because I just started getting into Tory and want my items to last. I planned to go buy the miller sandal in a few days! I have my birthday coupon so that is why I am splurging (in my eyes). I only have a pair of Revas but bought them in store so I like the fit just need to be broken in a little more!
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I can't speak about her shoes, but I have a beautiful bag from an outlet (the Dena messenger bag), and it's lovely. Good quality....and that bag didn't get great reviews online, either. The weather is soft yet has a nice waxy finish and the color is a beautifully saturated emerald color. I love this bag!
 
#197
Fgl11 said:
I've had only positive experiences with all tory goods (I have over 20 pairs of shoes including boots, heels, wedges, flats, sandals, and flip flops. I have at least 6 bags, jewelry, pants, shirts, dress and sweaters.) I also have had great customer service including quick resolution to a problem. I think customer service also may depend on who you are speaking to.
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I have to agree. 26 pairs of Tory Flats, sandals and espadrille for me and NO complaints. I give TB quality two thumbs up and TB boutique service ten thumbs up. The TB service is amazing in my opinion.
 
#198
Torybri said:
I have to agree. 26 pairs of Tory Flats, sandals and espadrille for me and NO complaints. I give TB quality two thumbs up and TB boutique service ten thumbs up. The TB service is amazing in my opinion.
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I have 3 pairs of shoes, about 10 bags and 4 wallets...no complaints with quality and the service in the stores is top notch.
 
#199
Thank you for these comments...I was considering getting the Small Amanda tote but this thread (and many reviews at Saks, Nordies, and other sites) have made me think twice. I have heard only good things about Kate Spade and MARC by Marc Jacobs, quality wise, so I think I'm going to stick with them. Any brand can have QC issues but I have heard too much about TB to make me comfortable!
 
#200
TB shoes seems great quality for their price point. Although their flats do not compare to premier designers such as Lanvin, I've always been happy with their shoes in general for their contemporary pricepoint. Their bags in my opinion, are overpriced for the quality though. I find their prices to be similar to Coach, but Coach has less problems and hold up better.
 
#201
I just purchased this a pair of patent leather Caroline's and I still have yet to wear them. Today I decided to look these shoes over before wearing them. I noticed a small tear or hole in the patent leather on the bottom so tomorrow I'm going to Exchange them.
 

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#203
I have 5 pairs of Tory Burch shoes and have not had any problems with them. I have 1 bag, however, and I will not be purchasing another. I love my Louis Vuitton bags, so I guess I can't expect Tory Burch quality to be the same.
 
#207
I started this thread so I thought I would come back and comment, as I have purchased much more TB since the beginning of this thread.

Unfortunately my opinion of TB has not changed much. I have 3 pairs of revas now (I had 6 but sold 3 pairs). The 3 pairs that I have now are of decent quality (do not need to be babied). 2 are patent leather and 1 is calf hair which I kind of baby anyway. The patent leather seems to hold up fairly well. I also have a pair of black clines that are not great quality at all. Scuffed leather after only a few wears.

I also have 2 tory burch bags left. I had 6 but sold 4 of them. I have a robinson dome satchel (large) in the luggage color and a mini dome in mint. Both bags scuff very easily even though they are the "anti-scuff" saffiano leather. I love to look at them but hate to carry them. They need to be babied like crazy, especially the mint color. It's a shame because they are so beautiful. Definitely NOT worth the price in my opinion. I would buy MK saffiano leather before I would buy TB again.

ETA: my reasoning for selling my 3 pairs of revas and my 4 bags were that they were too delicate for my liking. I had a blush tote that I loved but got too dirty too fast and I had an orange double zip tote from the robinson collection that i adored but it got sooo scuffed and dirty!!!!

ETA again: I am sad to say some of my Target bags have better quality than my TB in terms of scuffing, threading coming loose, getting dirty, etc :( they're not real leather but the craftsmanship holds up better.
 
#209
uhpharm01 said:
I just purchased this a pair of patent leather Caroline's and I still have yet to wear them. Today I decided to look these shoes over before wearing them. I noticed a small tear or hole in the patent leather on the bottom so tomorrow I'm going to Exchange them.
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I just exchanged this pair with another pair. The lady said that is was just glue but she was happy to get me another pair. SA was really helping and sweet about it too. Great customer service Tory Burch store in the Houston Galleria. :woohoo:
 
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