Thoughts on Purseonfleek’s latest video about Hermes experience?

[chicinthecity777]

My honest opinion is she will be better off spending money on talking to a therapist rather than buying Hermes, Chanel etc. Work on your own mental health first otherwise you will not enjoy life, luxury goods or not.

 

[Crapples]

And then revealing it all on Youtube even though it was too personal for her friends....

I just have four words "IT'S JUST A BAG!" Geesh. I myself find myself thinking of luxury items too much at times and have to remind myself of what's really important in life, but this level of obsession is really in need of some mental health help. I hope she gets it.

I was so confused by this. Did she mean that discussing wanting the bag was not appropriate with friends or trying for a baby? If the latter why was it appropriate for the SA!?!

 

[The.M]

And then revealing it all on Youtube even though it was too personal for her friends....

I just have four words "IT'S JUST A BAG!" Geesh. I myself find myself thinking of luxury items too much at times and have to remind myself of what's really important in life, but this level of obsession is really in need of some mental health help. I hope she gets it.

She could have easily redacted it in the video - I wonder why she thought it was a good idea; perhaps to come across as "friendly"?

I don't know her/never watched her channel but it seems to me, as others pointed out, that she could be very well purchasing beyond her means only to keep projecting a certain lifestyle that is hard to maintain; and "scoring" a bag with the intention of flipping for profit to cover past expenses.

The obsessive behavior is scary...

 

[paula24jen]

I agree with you. I checked out her eBay store and wow... literally selling packaging only along with make up samples and fake items! Also, I checked out a couple of her other videos and the clothes she wears are really cheap. Not that that is a bad thing necessarily but it’s like wearing forever 21 clothing with a birkin... I just feel that she doesn’t have sufficient funds and really needed the dream bag to resell which would finance the next round of purchases and YT content.

Lol, there’s a whole picture thread here on tpf for H and cheap outfits, I get a perverse thrill of pairing H with H(&M)!

 

[Winiebean]

The fact that she's selling items that she received for FREE tells me she shouldn't be spending as much money on Hermes as she has. I obviously don't know her financial situation but I just feel like she's the type of person who buys something just to have some content on her channel even though it's beyond her budget.

It's honestly crazy how she always resells everything she buys. bags, shoes, sag's etc. There seems to definitely be something in her personal life that makes her act this way and I truly feel bad for her and hope she gets help. What a shame to waste so much money on leather goods when you have 2 kids to support. It's called priorities and I don't think she has them in check.

Her response just shows her level of insensitivity... I honestly just can't with this woman!!!!!

View attachment 5067039

"Like I get that you're suffering from Covid but this video is about ME and what Hermes did to ME!!!!!"

these are both so true. she cares too much about what others think. trying to keep up the appearance that she can afford items with no true love of the brand. how lucky enough to score that barenia roulis only to sell it. her lack of remorse to the commentor in india speaks volumes about her character. she needs to step back and take some time to self reflect and get her priorities in check because she could end up with a real reality check with a major life problem. she needs to start focusing on her family and be thankful for everything she has.

 

[336]

I posted this on another group but


I have been an SA at luxury stores with super in demand items and this would have been very uncomfortable for the SA. Those emails are uncomfortable to read and I would dread a client that demanding.

Using her skin cancer as a justification and telling her that she was gonna try for another baby and asking for a bag in the same sentence really is concerning - I wouldn’t speak to my friends like this let alone SHOP STAFF.

And it’s convenient that she didn’t mention that she got some really great bags from the SA - Barenia Roulis, Craie Bolide mini, Bleu Brume Picotin 18 and a rodeo amongst other things.

What really ticked me off was “if you weren’t gonna offer me a bag why would you take my money?”

The store doesn’t OWE you a bag nor are you entitled to one. You’ve spent $27k over some years which in the grand scheme of things is a lot of money for the average person but for H this a drop in the ocean. She lives in Sydney which is probably the most expensive city in Australia and that store probably has VIPs who drop 100k in 20 mins on RTW and jewellery and therefore are more valued clients and these are clients who don’t conspicuously sell items they have bought.

If the store has a customer who drops 500k to furnish their whole house with furniture and a full set of tableware in each pattern, the SM is definitely going to offer that customer every single bag they have and are going to get and in Sydney there will be many clients like this and in every single boutique around the world.

Outside of the B and K she received from the store everything she has purchased has been resold including a Birkin which H probably did not appreciate.

To whinge to her SA that someone else received a bag probably didn’t earn her any brownie points and after this video I doubt any SA would want to work with her.

The tears regarding this whole issue make me feel like there are underlying issues and as much as we love H there are more important things in life and they are just bags.

I really took offence to the whole “I sold my bag because I had post natal depression” which is a reaaaally far stretch. People die from PND. That wasn’t cool

As an SA you have to look after your clients and I feel like her SA has looked after her to the best of her ability. For example, if I had clients who had all spent oodles of money I would have to save my star items for my best client - if my store got an item we would have to put forward our best client and even if I had a client who had spent 100k if my colleague had a 200k client it would go to her client. And then it would go down the list and I’m sure her SA did the best she could for her which is how she got her other bags.

Sending those emails does not endear you to the SA and having a customer use really personal misfortunes to justify getting a bag is really quite tacky and would have really made the SA very uncomfortable.

Also in one of her other videos she discusses another client, a fellow youtuber but another client nonetheless. I personally do not like having my purchases discussed in detail by someone else, but I thought it was very... distasteful.

Also it would have annoyed me very much to know that everything I sold a customer was being sold. From an SA’s point of view, why would I give you another bag when you’re just gonna sell it like everything else I worked hard for you to get?

Just my two cents.

Lol my partner walked past and he’s like are you discussing that girl and Hermes? people are literally dying of COVID

 

[HoneyLocks]

I can only speculate here. Health could be referring to mental as well as physical. The SA was probably mentally exhausted trying to work with her. Safety could be concerns for the situation to escalate. HR departments will work with employees struggling with those types of concerns.

Thank you for taking the time to explain.

 

[Ms Stressa]

Influencers' like this are a dime a dozen. I do not know how they have such big followings.

Everything has to be posted and shared, there is no decorum at all. It is all content; no matter how repetitious.

Or that said I'm just odd. I'm sure if it wasn't interesting, there would be no following.

I'm older (and maybe wiser?), and for me, even the unboxing videos feel like going through someone's underwear drawer. Maybe for Hermes, I should use "lingerie", but it's just too personal for me. I've learned a lot from influencers, but mostly as a cautionary tale. Desperate for likes, clicks, eyes, etc. It's not worth it, although I know a lot of people make crazy money from it.

Philosophy question: if you almost immediately sell it, did you ever really "own" a handbag? You didn't use it, enjoy it, take it out while shopping or for lunch, match an outfit to it, grab it on the way out the door while late to work (oops, that's just me). I love the timeless nature of Hermes, and seeing a cared-for vintage Kelly in box leather or what have you that has been handed down from mother to daughter, or the heirloom graduation gift, etc. Influencers are the opposite of that - it's for the immediate reaction, even briefer than a trend.

 

[paula24jen]

Me! I was first drawn to their scarves and still am. It's 90% of the reason why I shop there.

Me too! Scarves were my “gateway”product, and while I now have three store bought H bags including a K, it honestly was not my reason for buying the other items.

 

[336]

The thing is I can now honestly see why HR phoned her. She expressed she was depressed over the situation and sounded desperate in her emails. But she also said she had post natal depression, a new mom, had over spent previously and needed a break and also had skin cancer. All in the middle of a global pandemic!
I think HR reached out just to absolve themselves of liability. Even the crying in the YouTube video it’s all a bit odd and overly dramatic.

From a company perspective, they are doing what is right by their staff members. From an outsiders view, we have a customer who comes into the store regularly who has advised that they have suffered post natal depression. This customer mentions again that she is depressed that she hasn’t received a bag.

And alarm bells are ringing when she mentions that she has recently had a cancer scare and to a degree, seems to be emotionally blackmailing the SA into giving her a bag.

The SA is very uncomfortable with this and escalates it to the store manager who again is just a store manager not a mental health professional. They reach out to HR for advice on how to best handle this situation.
At the end of the day, they work in retail and they’re not trained to deal with these types of situations.

HR absolves the store of any risk should any incident occur. It wouldn’t surprise me if HR reached out to her to see what kind of condition she was in.

Just a thought.

 

[CMilly]

Honestly I can’t imagine reselling the majority of my bags, selling the packaging on eBay, advertising this on YouTube and asking my SA if I am getting a dream bag or if I should buy resale for my wedding anniversary. The video is also over the top. I am surprised H didn’t go further.

 

[KerriKatherine]

Honestly I can’t imagine reselling the majority of my bags, selling the packaging on eBay, advertising this on YouTube and asking my SA if I am getting a dream bag or if I should buy resale for my wedding anniversary. The video is also over the top. I am surprised H didn’t go further.

Me either...the more I think about this situation, the more sympathy I feel for the SA. My husband was 100% flabbergasted when I described this video to him. He'd be mortified if I was doing this.

 

[september1985]

oy vey! TMI in those emails -but given her past videos describing her H journey, this was inevitable and bound to happen. she likely wore down that SA as her emails became more demanding; as well as wore herself out.
HR reaching out was odd, but I’ve never worked in retail so I am not sure if this is customay protocol for a client claiming depression or anxiety while waiting for a $$$$ bag to be offered.

 

[lolakitten]

I would like to know, ( be honest )
Does anyone really really shop at Hermes without the end result of getting the " a bag offer " ?
seriously ???

I do. I have the bags I want. I actually love the products I buy. What a concept!!!
She complained they took her $27k or however much it was. She bought product for it! She spent $27k and got $27k of product for her money. Isn’t that what shopping is? You give money, you get product.

I'm older (and maybe wiser?), and for me, even the unboxing videos feel like going through someone's underwear drawer. Maybe for Hermes, I should use "lingerie", but it's just too personal for me. I've learned a lot from influencers, but mostly as a cautionary tale. Desperate for likes, clicks, eyes, etc. It's not worth it, although I know a lot of people make crazy money from it.

This. I think I’m old too though
I fear for our youth tbh.

 

[coloradolvr]

But at the end of the day it's just a bag. She has her family. I think sadly because she's become so obsessed with this she has misplaced her priorities.

All in all, I think she not only needs to take a break from H, but from social media, for her own health.

So spot on. I finally finished the video last night. Like so many have said, it's like watching a reality tv show. What really struck me was that at the end of the video she is holding her son. It's pretty obvious her son wanted attention. My message to her would be to please put down the camera and maybe take your son to the park or somewhere to take a break from all of this! I really hope she gets some help. For the sake of her family.