No but Macys packaging has been terrible since COVID. I received items also in thin plastic bags. However today i received an item packaged in a Macy’s plastic bag in a box. Returned to the store right away!!!Anyone else get their Cassie from Macy's mailed in a super thin plastic bag that provided absolutely zero protection so you had to cross your fingers as you opened it that it would not have damage?! My aurora arrived in a plastic envelope that is as thin as their store bags and part of the bag was scraped up good. Thankfully my Cassie's hardware was safe, but there is an indentation on the top handle and the strap is kinda twisted. I don't think that indentation will come out. I think I can put a heavy book on the strap to help that twist go back to being straight. Only I would know about the top handle so I will probably keep it since I got it for $80.xx after the giftcard I had. Just really frustrating.