Hi. I have been to the shop in Edinburgh [as a tourist I'm afraid]. It was quite some time ago but a lovely shop where I felt the manager and his staff knew all the products and cared about them and his clientele. I have to use London that are so big there is no chance of that. I prefer Westfield White City that has the more personal feel but to get there I have to virtually go past Bond Street flagship which seems a bit daft! Oh dear first world problems lolI have only made a handful of small-ish purchases, all online. There's only one store in Scotland and any time I've been past it it appears to be full of tourists! I find the whole set up quite off putting. I travel in Europe a lot, I may well end up buying in Milan or Barcelona instead!