Glad I could inspire you. I ended up sending all 3 I ordered back. I'm taking a break for now. All the issues with it make me nervous and I don't live near a store so when there is an issue it's a pain. Ordered a Tuileries Hobo from fashionphile instead...fingers crossed on that since I also sold my triangle softy (hobo) because I found the design on strap hardware annoying.
Well, I totally hear you, I am the same way with Reverse and with Triangle softy (but I have 2 stores close by and one 40 min. drive)...fingers crossed for your Tuileries! I saw her there . Please post some photos, cannot wait!