I've actually had enough now and have emailed Perlen saying my charm hadn't arrived and won't be arriving, and that they need to send me another. I am waiting for their response but somehow I don't think they will be replying until Monday. I wonder if they will just ignore me and make it difficult to get anything back? I'm really angry now.
Oh no your not a happy bunny today, perlen shame on you too! Please sort this lady out she's waited long enough , you too get one of these
