Please help...the pallidum finish is wearing off the hardware on one of my birkin's strap!?! I see can see some gold color - like brass. Can Hermes replace?? What do I do??
Here is a picture....
I don't live near a store so to just pop in and have them look. I'm sure this would need to go to Paris for repair... How long do repairs normally take?
I think that has to be changed. Did you happen by any chance to leave the plastic protector on that?
I was going to say it looks like it's still on there, no?