Sorry I meant I would certainly have more than one this favorite in my Bag collection. Thanks babe! Can't wait to share mine !!
That's my FAVORITE Club!!
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Sorry I meant I would certainly have more than one this favorite in my Bag collection. Thanks babe! Can't wait to share mine !!
I'm not a newbie to this thread, In fact, I have all 3 prints in the favorite MM. It's been over a year and I'm proud to report that I'm still in love with this bag! No complaints, no worries, just continuing to embrace my Favorite MM. [emoji4] Have a great day!
I've never been a huge fan of mono (love vachetta though) but I love the look with the Ebene strap. Looks so good!!!
[emoji7][emoji7][emoji7] I love it too! OMG!! I love it too! Thanks so much for the lovely comment.
I love it when LV stands behind its products. Had the same issue and they replaced mine too. How did u store it previously? I store my new one stuffed, upright, and with something between the flap and the magnet because I suspect the magnet is too strong for flap. I think it pulls in the flap and causes the dent. My SA thinks this is a good idea too. So far so good with my new one that's a month old now.
I went into the lv store on Saturday and asked if they would replace it if it developed the crease and they told me no 😓 That is the only thing holding me back from getting this bag is potentially getting the crease. Since they told me no, I am leaning towards the Eva, pouchette or Neverfull. Does anyone know if the monogram print on the Neverfull is more prone to the crease compared to the ebene pattern?
Hi all
I know ive been missing in action.
Just havent been well lately...so the delay.
A couple of months back i took my favourite in with Loads of pictures of that dreaded crease. The customer service i received was extremely unsatisfactory and the SA(also the repair specialist) refused to admit that anyoneeee had everrrr had issue before!! He acted like i was crazy and said that one doesnt look at their bags that hard anyway, and that the crease wasnt obvious in "normal lighting."
After endless persuasion, he finally told me to write in to the LV people in France and he would mail them pics!!!
As i said before as i wasnt in my element , i really did not bother to do all that crap...
So extremelyyyyy disapponted that LV would not stand behind their products
Shame on them!!👎👎
I know ive been missing in action.
Just havent been well lately...so the delay.
A couple of months back i took my favourite in with Loads of pictures of that dreaded crease. The customer service i received was extremely unsatisfactory and the SA(also the repair specialist) refused to admit that anyoneeee had everrrr had issue before!! He acted like i was crazy and said that one doesnt look at their bags that hard anyway, and that the crease wasnt obvious in "normal lighting."
After endless persuasion, he finally told me to write in to the LV people in France and he would mail them pics!!!
As i said before as i wasnt in my element , i really did not bother to do all that crap...
So extremelyyyyy disapponted that LV would not stand behind their products
Shame on them!!👎👎
my crease occurred during storage when I didn't stuff her or put anything between the flap and magnet, standing up in dust bag, so I figure that it's the magnet pulling in the flap. I'm not 100% sure though, but so far now in storage for a month, no crease. Oh and I only used her like 4 times in the months I had her so it didn't get much pulling upward.
That is awful. I pulled pics off the web of other people's purses with creases and told my SA that although mine wasn't creased much, it will get worse as seen in the pics I showed her. She never heard of that issue before, but couldn't dispute the pics or my crease which was visible when viewed from the side. She was going to send it out, but decided to ask for an exception to exchange it as I have been her customer for a while so that helped. Also my purse was less than a year with barely any use so that helped too. Maybe u try another LV or go back and speak with someone else armed with pics of other purses with the defect. For a $1k bag this is unacceptable.
I used this bag daily so wasn't in storage much. I will now definitely put something bettween the flap and magnet when not in use!! Thanks for the advice.
That is not right!!
Definitely go back and speak to someone higher up. You would like your bag fixed or replaced!!
Is your bag more than 12 months old?
Hi again...
Absolutely not...both my favourites were purchased last year March/April and i took them in in december this year.
So no way were they even a year old...plus in PRISTINE condition otherwise too!!
They still look brand new, besides that horrendous crease.
I live in the middle east...and it seems like people here have so much money to throw around that i am the exception walking into LV with a complaint!!! Oh the horror!!
Haha
That repair specalist was the big daddy of the store .::im too embarrassed to go around begging others...i already spoke to one other SA who absolutely agreed with me and then vanished when i went to see that lousy repair guy!!
Im totally disgusted!!
Ps ...and yes i took in a dozen pictures too!!
All for a lost cause!!
Absolutely not...both my favourites were purchased last year March/April and i took them in in december this year.
So no way were they even a year old...plus in PRISTINE condition otherwise too!!
They still look brand new, besides that horrendous crease.
I live in the middle east...and it seems like people here have so much money to throw around that i am the exception walking into LV with a complaint!!! Oh the horror!!
Haha
That repair specalist was the big daddy of the store .::im too embarrassed to go around begging others...i already spoke to one other SA who absolutely agreed with me and then vanished when i went to see that lousy repair guy!!
Im totally disgusted!!
Ps ...and yes i took in a dozen pictures too!!
All for a lost cause!!