Hi I've had my prada saffiano double zip tote for 2 weeks now and ive noticed that one of the zips does not zip all the way like the other zip does. It kind of stops at the two stubs at the end. I'm wondering if this is considered a defect and can I get it repaired? the gold hardware has also chipped off a bit at one of the ringlets where the handle is located so would they somehow fix that too?